Audio damage when the file is exported in Adobe Media Encoder queue?

Hey guys

Hope you can help me with my problem...

I'm fairly new work in After Effects, so I might have too have it explained in detail.

I am currently working on several animations for the customer, where I did the visuals and got audio lying elsewhere...

There have had no problems with the audio before the lengthening...

When I play the audio (wav file) new in Quicktime format, there is no problem at all - it's the same for when I play the audio in AE, no problem either...

BUT when I export the files through Adobe Media Encoder queue (h:264 - mp4) audio is corrupted and when played in Quicktime,.

the last seconds is played at least twice, just to repeat... I tried with 2 of 5 files, and both were corrupted, with the same error in the end...

I can't know if the files are corrupt (the guy who fixed them) in a way that he doesn't ' watch that "when files are exported through AMECQ...

Or if I just do it wrong... I worked at AE for about 5 months, so I don't know yet of all the parameters, etc...

Hope you can help because it is an urgent task and there is no one else in the office that I work, knows nothing about AE... Haaalp!

Thank you

Katrine

This problem is fixed in update fixes after effects CC 2015.3 (13.8.1). This update, available now, can be installed by using the creative Office Cloud app, or by choosing Help > updates within any Adobe application.

Tags: After Effects

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