audio not imported on the timeline. Please help me. I'm going crazy

Hi, I use a macbook pro after years of windows. I upgraded my Adobe CC software. I was using before CS6. I work with usually. MTS has clips that I have a camera video sony.

The problem is that as the mac does not read that these first files does not recognize them either. I called Apple support and they told me to look for an app on the app store that I had to convert them. I did and I converted to mp4.

I use a project that I've already started on a PC. On the section of the project, I changed all the sequences and it worked with the clips that I already had on the timeline. The problem is that if I want to import a new clip or part of a clip on the timeline of the section of the project or the audio source does not appear and there's the little yellow triangle with the '! ' indicating an audio loss as summer disclosed. In contrast, audio works if I play the clip in the source section.

Thanks for your help

Please try this: from the SD card, copy all THE files and folders on your hard drive. All of this, do not alter the content. Then in the first, use the "media browser" actually import the images. This often allows various issues. First CC should be able to manage your clips natively without messing with the converters. The media browser method works much better than "file > import"-assuming you have any content intact card and NOT just only .mts files.

Thank you

Jeff Pulera

Safe Harbor computers

Tags: Premiere

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