Audio problem in Windows 8 Pro 64 - bit...?

Similar Questions

• NO sound when recording Audio - problems with Windows 7 Ultimate 64-bit

  I got in trouble for almost a year now with NO sound when recording Audio with Windows 7 Ultimate 64-bit. I just found this forum today. It's really weird how recording with windows and other sound recorder works perfectly since 1998 or so until the upgrade to win 7. Now every time I try to record it shows no found recording device or just fails to record any sound. As you'll see below I have activated What U Hear so I can use the system recording features sounds.

  I use the functions of audio recording and pdf reader because I'm legally blind. It is one of the few tools that I could use with ease on all my systems windows for many years.

  A similar question has started happening with nvidia graphics cards. AND... I was led to believe that it was a problem with Sony wanting more strong piracy measures built into windows. Am I correct to assume that this is what is happening with the sound also today or is there a solution to this frustrating problem?

  I run a dxdiag & posted that, according to me, you asked another user on the forum, the same or similar problem.

  Help solve this problem would be greatly appreciated as this has been a problem for quite a while now.

  ------------------
  Information System
  ------------------
  Time of this report: 07 25, 2012, 19:06:02
  Computer name: RAIDER
  Operating system: Windows 7 Ultimate 64 - bit (6.1, Build 7601) Service Pack 1 (7601.win7sp1_gdr.120503) - 2030
  Language: English (regional setting: English)
  Manufacturer: Gigabyte Technology Co., Ltd..
  System model: P67A-UD3-B3
  BIOS: Award BIOS v6.00PG Modular
  Processor: Intel Core i5 - 2500K CPU @ 3.30 GHz (4 CPUs), ~3.6GHz
  Memory: RAM 8192MB
  Available OS memory: 8176MB RAM
  Page file: 2861MB used, 13487 MB of available space
  Windows Dir: C:\Windows
  DirectX version: DirectX 11
  DX setup parameters: not found
  DPI setting: Using System DPI
  System DPI setting: 96 DPI (100%)
  DWM DPI Scaling: disabled
  DxDiag Version: 6.01.7601.17514 64 bit Unicode

  ------------
  DxDiag Notes
  ------------
  Display 1 tab: No problems found.
  Sound tab 1: No problems found.
  2 Audio tab: No problems found.
  Input tab: no problems found.

  -------------
  Sound Devices
  -------------
  Description: SPDIF Out (Sound Blaster X - Fi Surround 5.1 Pro)
  Default audio playback: Yes
  Default voice playback: no
  Hardware ID: USB\VID_041E & PID_30DF & REV_0100 & MI_00
  Manufacturer ID: 65535
  Product ID: 65535
  Type: WDM
  Driver name: ksaud.sys
  Driver version: 6.00.0001.0460 (English)
  Driver attributes: Final retail
  WHQL Logo would be: n/a
  Date and size: 2010-07-30 11:35:08, 1588608 bytes
  Other files:
  Driver provider: Creative Technology Ltd.
  HW Accel level: basic
  Cap flags: 0x0
  Min/Max sample rate: 0, 0
  Static/Strm HW Mix beef: 0, 0
  Static/Strm HW 3D steers: 0, 0
  HW memory: 0
  Management of the voice: No.
  Listen/Src/EAX (TM) 2.0: No, no
  Listen/Src/I3DL2 (TM): No, no
  Sensaura (TM) ZoomFX (tm): No.

  Description: Pregnant (Sound Blaster X - Fi Surround 5.1 Pro)
  Default audio playback: No.
  Default voice playback: Yes
  Hardware ID: USB\VID_041E & PID_30DF & REV_0100 & MI_00
  Manufacturer ID: 65535
  Product ID: 65535
  Type: WDM
  Driver name: ksaud.sys
  Driver version: 6.00.0001.0460 (English)
  Driver attributes: Final retail
  WHQL Logo would be: n/a
  Date and size: 2010-07-30 11:35:08, 1588608 bytes
  Other files:
  Driver provider: Creative Technology Ltd.
  HW Accel level: basic
  Cap flags: 0x0
  Min/Max sample rate: 0, 0
  Static/Strm HW Mix beef: 0, 0
  Static/Strm HW 3D steers: 0, 0
  HW memory: 0
  Management of the voice: No.
  Listen/Src/EAX (TM) 2.0: No, no
  Listen/Src/I3DL2 (TM): No, no
  Sensaura (TM) ZoomFX (tm): No.

  ---------------------
  Sound Capture devices
  ---------------------
  Description: What you Hear (Sound Blaster X - Fi Surround 5.1 Pro)
  Capture audio by default: Yes
  Default voice Capture: No.
  Driver name: ksaud.sys
  Driver version: 6.00.0001.0460 (English)
  Driver attributes: Final retail
  Date and size: 2010-07-30 11:35:08, 1588608 bytes
  Cap flags: 0x0
  Format flags: 0x0

  Description: Microphone (Webcam Pro 9000)
  Capture audio by default: No.
  Default voice Capture: No.
  Driver name: USBAUDIO.sys
  Driver version: 6.01.7601.17514 (English)
  Driver attributes: Final retail
  Date and size: 2010-11-21 13:23:47, 109696 bytes
  Cap flags: 0x0
  Format flags: 0x0

  Description: Line-In/Mic-In (Sound Blaster X - Fi Surround 5.1 Pro)
  Capture audio by default: No.
  Default voice Capture: Yes
  Driver name: ksaud.sys
  Driver version: 6.00.0001.0460 (English)
  Driver attributes: Final retail
  Date and size: 2010-07-30 11:35:08, 1588608 bytes
  Cap flags: 0x0
  Format flags: 0x0

  Hello

  In Services, verify that the Windows Audio service is running and set to automatic.

  a. Click Start and type Services and press ENTER.

  (b) ensure that these services are defined accordingly.

  c. right-click the service, and then click Properties.

  According to the DXDiag, there is no default sound capture selected.

  Description: Pregnant (Sound Blaster X - Fi Surround 5.1 Pro)
  Default audio playback: No.
  Default voice playback: Yes

  Description: What you Hear (Sound Blaster X - Fi Surround 5.1 Pro)
  Capture audio by default: Yes
  Default voice Capture: No.

  Description: Microphone (Webcam Pro 9000)
  Capture audio by default: No.
  Default voice Capture: No.

  Description: Line-In/Mic-In (Sound Blaster X - Fi Surround 5.1 Pro)

  Capture audio by default: No.

  Default voice Capture: Yes

• Audio problems in Windows XP Pro Service Pack 3 (No Sound)

  I have a Dell Dimension 5150C desktop at work and when I left the sound worked. Now the next day no sound. I have a system of speakers Logitech X - 230 hooked to it. Everything in the MARKET. I've updated the Sigmatel audio drivers but still no sound. Help!

  Restored to an earlier date and seems to work now. Thank you

• HP Pavilion 15 lowered a score of 8.1 for Windows 64-bit for Windows 7 Pro 64 bit driver problem

  I just downgraded a HP Pavilion 15 Notebook, which was just recently bought with Windows 8.1 64-bit installed.

  The owners could not get with Windows 8, so they bought Windows 7 Pro 64 bit.

  After changing the option of Secure Boot UEFI BIOS, I installed windows 7 for them, installed the drivers from the site HP Web for this model of laptop, but there are a few drivers who will not not turn on.

  Product number is F8S59EA #ABU

  SYS ID card is 2163

  Intel processor Core I5-4200U @ 1.60 GHz

  8 GB memory

  BIOS Version F42 has been upgraded to F62

  But there is a PCI device in device without driver manager now, details of the error are:

  PCI DEVICE

  Hardware ID

  PCI\VEN_10EC & DEV_5227 & SUBSYS_2163103C & REV_01

  There is also another error of unknown device listed, the details are:

  The unknown device properties

  Hardware ID

  ACPI\HPQ6007

  I don't know if this is related to the first error message, but I thought I'd list them here anyway.

  In addition, try to install the software Cyberlink listed on page of drivers for this laptop, Cyberlink Director Photo software, the software Cyberlink PowerDVD and PowerDirector Cyberlink software all refuse to install.

  PowerDVD and PhotoDirector gave "Software can be installed in the machine allowed" error message and PowerDirector gave the error message "is not a valid HP drive, the installer stops now.

  If someone could please help in telling me that drivers are missing, (I enter all the machine ID in the box HP drivers, pilots said it remained for this machine, installed correctly, just these some problems) I would be most gratefull and the owners of laptops would be too!

  Mushty wrote:
  

  I just downgraded a HP Pavilion 15 Notebook, which was just recently bought with Windows 8.1 64-bit installed.

  The owners could not get with Windows 8, so they bought Windows 7 Pro 64 bit.

  After changing the option of Secure Boot UEFI BIOS, I installed windows 7 for them, installed the drivers from the site HP Web for this model of laptop, but there are a few drivers who will not not turn on.

  Product number is F8S59EA #ABU

  SYS ID card is 2163

  Intel processor Core I5-4200U @ 1.60 GHz

  8 GB memory

  BIOS Version F42 has been upgraded to F62

  But there is a PCI device in device without driver manager now, details of the error are:

  PCI DEVICE

  Hardware ID

  PCI\VEN_10EC & DEV_5227 & SUBSYS_2163103C & REV_01 is a card reader.

  http://ftp.HP.com/pub/SoftPaq/sp63501-64000/sp63708.exe

  There is also another error of unknown device listed, the details are:

  The unknown device properties

  Hardware ID

  ACPI\HPQ6007 is the software of HP 3D Driveguard

  http://h10025.www1.HP.com/ewfrf/wc/softwareDownloadIndex?softwareitem=ob-124661-1&cc=us&DLC=en&LC=en&OS=4063&product=6732717&sw_lang=

  I don't know if this is related to the first error message, but I thought I'd list them here anyway.

  In addition, try to install the software Cyberlink listed on page of drivers for this laptop, Cyberlink Director Photo software, the software Cyberlink PowerDVD and PowerDirector Cyberlink software all refuse to install.

  PowerDVD and PhotoDirector gave "Software can be installed in the machine allowed" error message and PowerDirector gave the error message "is not a valid HP drive, the installer stops now.

  If someone could please help in telling me that drivers are missing, (I enter all the machine ID in the box HP drivers, pilots said it remained for this machine, installed correctly, just these some problems) I would be most gratefull and the owners of laptops would be too!

• Driver with ATI Radeon HD 3850 AGP under Windows 7 Pro 32 bit problems

  Windows 7 Pro 32 bit reports after installation of the driver that no driver is present. There was patch drivers provided by ATI to solve these problems, but these drivers did not resolve the problems. Has anyone had success with this installation, and if so, would you please provide me with how you did this? Thank you. BTW, I did the ususal uninstall and then install, reinstalled the operating system via a facility clean and then installed the drivers, etc, etc. So far,nothing has worked. After Googling this issue I found that many others have had similar experiences with these driver problems. Now I have XP Pro and Win 7 Pro installed via dual boot and XP Pro is running pilots ok with no problems. Thank you!

  I came across the work of question three years ago on one of my machines.

  It is a problem of compatibility between the nForce 3 and AGP.  I don't remember the exact details, but with a nForce 3 and similar day SIS chipsets and a few others when they had a dual-core CPU in them, they would change the AGP port to use a PCI driver or something of this nature to enable the multi-core support (such as it's been hacked on toward the end of their development).  On Windows Vista and upward, such a workaround solution does not work.  SiS and some other published updates driver for the motherboard chipsets which he sorted, nVidia did not worth it, despite nForce 3 sold as Vista compatible.  nVidia pulled this stunt with a lot of things at the time, including their GeForce 5 cards, saying they supported Vista, same with the beta drivers and then they just canned originally.  They took both.

  It is a solution that will be the kind of work, but as you may have guessed, you will need to disable one of the cores of your CPU.

  You can do this by going to msconfig, click on the Startup tab, click Advanced... and changing the number of processors at 1.

  Reboot and your graphics drivers will spring magically to life.

  Paul Smith - MVP for Windows desktop experience... I crawled off NNTP - for now. Detachment Aldershot, United Kingdom. On the internet atwindowsresource.net and dasmirnov.net. Please post back to let us know what works and what does not. :-)

• Using a HP DC7900 with Windows XP Pro 64 bit, looking for the audio driver.

  Using a HP DC7900 with Windows XP Pro 64 bit, which does not support the HP.  I found all the drivers except the audio driver.  It's a HD audio integrated with AD1884A codec.  Can someone tell me please the driver?

  HP supports evrything but XP 64 bit for this system.  I already tried the mftr chipset. What struck me everything but audio.  So I installed a card SB X - Fi I found laying around.

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• Problem in the activation of Windows 8 pro (64-bit)

  My desktop hard drive has been replaced. My Windows 8 pro (64-bit) license has been reinstalled. I get a message that my Windows needs to be activated. I put in the key number. delivered to me but it's the 0xC004C003 error code and ask a different product key. What is the problem?

  Hello

  Follow these steps and do a phone Activation and brace yourself for a real person to help you.

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  http://www.eightforums.com/tutorials/24636-activate-Windows-8-phone.html

  SECOND OPTION

  To activate Windows by phone 8.1

  1 do step 2, 3, 4, 5 or 6 below for what you want or able to do.

  2. press on the Windows + R to open the Rusluisn dialog box, type slui.exe 4, press enter and skip to step 7 below.

  3 open an command prompt, type slui.exe 4, press enter and skip to step 7 below.

  4. open the menu tasks power users, click/click on Systemand go to step 5 below.

  5. open the Control Panel (Display icon)and click/click on the System icon.

  
  (A) click/click on Activate Windows in lower-right corner to Activate Windowstitle and continue with step 7 below. (see screenshot below)

  

  6 open PC config, click/click on Activate Windows on the left side.

  Etc.

  See you soon.

• 5.7 Lightroom will not install on a clean install of Windows 10 Pro 64 bit.  "Problem retrieving some files.  Check space abailable, etc.. "Worked OK on Windows 7 64 bit.  400 GB of available space.

  5.7 Lightroom will not install on a clean install of Windows 10 Pro 64 bit.  "Problem retrieving some files.  "Check available space, etc. and the privaleges of Scripture on the destination folder. Worked OK on Windows 7 64 bit.  400 GB of available space.  Tried changing the compatibility of Wiindows 8 and 7, but same problem.  I am the administrator, so there should be no problem of privileges.

  Clear your tmp folder.

  Restart your computer

  replace.

• Windows 7 Pro 64-bit Media Player 12 arrested .asx stream streaming

  I used to be able to radio live stream (.asx) via Firefox and IE. Then one day it just stopped working.

  When I copy the link from the source and opened a new tab/window it just says: "connecting to the media...." »

  My other computer running Vista that is not all the problems streaming the station so I know it isn't the site.

  I'm running Windows 7 Pro 64 bit with Media Player 12.

  Any suggestion would be appreciated.

  Eric

  Hi Eric,.

  Welcome to Microsoft communities.
  
  From your description, I understand that Windows media player does not work.
  
  1. are you able to play Windows media audio and video files with Player stored on your computer?
  2. don't you make changes before the show?
  
  Method 1: Run the Troubleshooter:

  Open the troubleshooter in the Windows Media Player library
  http://Windows.Microsoft.com/en-us/Windows7/open-the-Windows-Media-Player-library-Troubleshooter

   
  Method 2: To uninstall and reinstall Windows media Player:

  Step 1: Uninstall and reinstall Windows media Player from windows turn on or off windows features

  a. go to start and in the search type 'Turn Windows has or not'.
  b. click on "Turn Windows features on or off".
  c. find multimedia and uncheck the brand in the face of Windows Media Player.
  d. restart the computer

  Step 2. Reinstall Windows Media Player:
  
  a. go to start and in the search type 'Turn Windows has or not'.
  b. click on "Turn Windows features on or off".
  c. find the multimedia functions and place a check mark in front of the Windows Media Player.
  d. restart the computer.

  Turn on or off Windows features
  http://Windows.Microsoft.com/en-us/Windows7/turn-Windows-features-on-or-off

   
  Please report if you are still having the problem. I'll be happy to provide you with additional options available that you can use to get this problem is solved.

• Aurora running, but can not be played on Desktop Windows 7 pro 64-bit

  I've been using Aurora for several years with Windows 7 pro 64-bit with the two latest major 28/29 Auroa just missing from my desk after clicking on the icon on the desktop, I tried to uninstall, but the system told me I had still Aroura running uninstall so I had to reboot my PC, I could uninstall I then reinstalled Aurora and a pinned icon appeared in the taskbar, but when I clicked on the icon on the desktop the hourglass turned but no Aroura started on the desktop, so I went through the whole thing again and uninstalled Aurora and installed Firefox V26 and now it has progressed to the last version that has disappeared as exactly the same way.

  What can I do if I use Aroura again because it is very good and safe to use?

  I can't use the troubleshooting info as I can't see Aurora/Firefox to view or copy/paste the info shown.

  Pete

  Thank you solved the problem, I restarted the PC and now Aurora works again thanks.

• Maximum memory for Pavilion DV7t special edition running Windows 7 pro 64-bit with Intel i7 Q720

  I have an entertainment 2009 Dv7t Special Edition running on Windows 7 64 bit with intention processor i7 Q720 @1 .60GZ. I have 8 G of ram now but need to go to the top. Can I put two 8 G in the slots. Read some reviews say the software works and Windows 7 pro 64-bit can take up to 132 G RAM, if that was even possible. I run two internal drives. But with the addition of the cloud and running photoshop on cloud too much memory is used, slow down the computer. You want to go to 16. Everybody does and no problem?

  Thank you

  Hello

  As mentioned previously, there are SEVERAL dv7t editions and special editions. We have dv7t-3000, 4000-dv7t... and it is very difficult to find the right plug. Please use the following link to find the product/model number:

  http://support.HP.com/us-en/document/c00033108

  Your machine could be the following:

  http://h10025.www1.HP.com/ewfrf/wc/manualCategory?cc=us & dlc = in & lc = in & product = 5292645 &

  If so, the #4 on the following manual page it support 16 GB max:

  http://h10025.www1.HP.com/ewfrf/wc/manualCategory?cc=us & dlc = in & lc = in & product = 5292645 &

  You can have 2 x 8 GB, no choice. Only a few portable computers that have 4 slots and supports up to 32 GB. No way on this earth at this time, you can find a laptop that supports the 132 Gb of RAM.

  Kind regards.

• HP Pavilion Slimline s3760in D: need help in Clean install Windows 10 pro 64-bit?

  Hello

  For the past few months I am running windows 10 pro where I had to upgrade windows 8.1 pro 32 - bit windows 10 pro 32-bit. If my system is activated in windows 10 pro and it is authentic.

  

  When I checked in the type of system, it says operating system 32-bit, x 64 processor.  4 GB RAM only 3.12 GB of RAM is usable.

  This means that my processor supports 64-bit operating system. That's why I intend to clean windows install 10 pro and install the 64-bit version so that I can use all 4 GB of RAM.

  That's why went into a tool for creating media and downloaded Mediacreation Toolx64 but when I try to launch the app it shows error "this app cant run on your pc. But Mediacreation tool for 32 bit gently. According to me, given that my current OS is 32-bit so mediacreation toolx64 is not running.

  So I was wondering if I run 32-bit tool mediacreation and choose 'create multimedia installation for another pc' and chosen architecture (32-bit and 64-bit) times, then the clean installation of windows pro 10 OS will I have the option to choose between the version 64-bit and 32-bit version?

  [2] already my windows 10 pro is active in 32-bit version, I get a product key error when I clean install 10 pro for the 64 bit version of windows?

  [3] will be my windows 10 64-bit pro is activated? Since my windows 10 pro turned in a 32-bit version.

  Microsoft memo said "Your PC will activate online automatically as long as the same edition of Windows 10 has been activated successfully on this PC using the free Windows 10 upgrade offer."

  HI Varadar,

  You're right, you choose the installation program of the media creation tool that corresponds to your current system, but create a support for another PC and select 64-bit or both.  I would choose 64-bit.

  Yes, what you plan should work.  Once you have upgraded to Windows 10 32 - bit and Windows checked 10 32 - bit is set, you can use Media Setup to switch to Windows 10 64 - bit.  But... I could ask you to wait a month.  It was reported on the sites a Updatefor Windows 10 is expected in November.  This update will include some changes and corrections that we have already published to our group of insiders test.  The recent blog post is hereand scroll to the bottom of reading on the Activation stuff.  We also wrote about the changes, including the news of your task in our own forum.

  What do you think should work now today, if there is no problem or bug there is no backup.  But if you wait a bit, then the backup as explained will use your Windows 8.1 Pro key into your HP motherboard.

  I hope this helps,

  Charles

• DownGrade Windows 8 Pro 64 bit on 4540 s HP Probook Windows 7 Pro 64-bit

  Hello

  can someone tell me the correct procedure to downgrade pre-installed 64-bit Windows 8 Pro that came on my laptop 4540 s newly purchased to Windows 7 Professional 64-bit? Machine itsself comes not with any media. I also read the key is now also integrated into the BIOS. As I intend to replace the 500 GB HDD with a SSD 250 GB, I would like to re - install windows 7 at the same time. I know that you can download the vanilla windows versions 7 of m6mobile.fr and others and then install but I wanted to know if there was a formal process for HP machines. It would be also good to know that the process of extraction of the COA, so I can activate Windows 7 installation completed.

  I am based in the United Kingdom (and an employee of HP)

  (it seems I'm not the only one having this problem - I guess this method works http://www.pcworld.com/article/2015107/downgrading-from-windows-8-to-7-what-you-need-to-know.html?pa... )

  but before could someone confirm that part "call microsoft" will be ok for me if I have no physical cost... also what can I do if I have not a pro windows 7 product key to enter during the installation of windows 7 - because obviously I intend to use the rights to downgrade to windows 8 pro key!).

  advice appreciated.

  Ad.

  Ok...

  so having figured out that I can downgrade sounding MS I took the lead and mounted my new SSD drive and installed Windows 7 Pro 64 bit. Everything is good. What I need now is some of the correct drivers to get me going.

  If someone could point me to the right for the following, I'd be grateful so I don't waste time to download everything. My version is HP Probook 4540 s C4Y79EA (i5-3210/4 GB RAM/15.6 inches) model British.

  Some of the choices pilot have several versions of pointers to good enjoyed.

  It is mainly in the field of the network drivers for the Wifi and fixed ports.

  Thank you.

  I determined what hardware is in this model.

  WIFI/Bluetooth - download drivers Ralink

  Ethernet card integrated - download the Realtek drivers.

  The rest should be pretty straigtforward...

  Cheers.

• HP Photosmart 3210 will not install on Windows 7 Pro 64 bit.

  HP Photosmart 3210 will not install on a brand new desktop running Windows 7 Pro 64 bit.  I downloaded the latest software, and when I run it, the installation window disappears shortly after it starts.  No error message.  I ran into several related issues lately.  I can't install a ScanJet 5590 on a new laptop running Windows 7 Pro 32-bit.  Said it ends, but nothing is installed.   Could the fact that there are other HP printers installed on these computers (network printers) installed using driver only before attempting to install the software cause problems?  I spent hours trying to solve these.

  OK, much better progress!

  If the software is always installed, tell him you'll connect later.

  Go to devices and printers, look for the printer here, make sure you that no documents waiting to print and delete the printer if it is there.

  Then go into Device Manager and remove all photosmart series 3200 drivers you find, you may need to click displays hidden on the view menu.

  Thirdly, go back to the devices and printers. Select another printer, as the writer XPS comes with Windows. Along the top, with adding a device, add a printer, print server, you will see properties. What to choose and go to the tab drivers. If you have the HP drivers in there you do not, select them and choose delete and "delete the driver only."

  Now restart and go to your Start menu and your HP folder. You must have installed the software, just no device driver, select "add a device" or "printer setup and software." Installation should complete without problem.

  One last thing, you must temporarily turn off firewall and antivirus installation, in which case he mistakingly tries to block the attempt to install.

  Good impression!

• Can I do a clean install of Windows 7 Pro 64 bit on Vista Ultimate 32-bit upgrade. Installation file will not work. The error is described below.

  The XPS 730 with Intel Q9450 computer yourself running Windows 7 64 bit? The details of performance show that it is capable of 64-bit. When I try to install Windows 7 pro 64-bit upgrade, the installer will not work. I get an error that reads:
  The version of this file is not compatible with the version of Windows that you are running.
  
  I'm currently running Vista Ultimate 32 bit. Everything that I read on Microsoft and elsewhere says that you can go from Vista 32 bit to an operating system Windows 7 64-bit as long as you do the clean install. I'm that far away since I can't even run the installation.
  Maybe nobody knows what could be the problem?

  Hi Hal K,

  Thank you for visiting Microsoft Answers.

  If you are currently running a 32-bit version of Windows, you can only perform an upgrade to another 32-bit version of Windows. Similarly, if you run a 64-bit version of Windows, you can perform an upgrade to another 64-bit Windows version.

  If you want to move from a 32-bit version of Windows to a 64-bit version of Windows, and vice versa, you will need to back up your files and then perform a custom of the version of Windows you want to install installation.

  You can see the following link, installation and reinstallation of windows: http://windows.microsoft.com/en-us/windows7/Installing-and-reinstalling-Windows

  http://Windows.Microsoft.com/en-us/Windows7/32-bit-and-64-bit-Windows-frequently-asked-questions

  Swati K - Microsoft support technician
  Visit our Microsoft answers feedback Forum and let us know what you think.