Audio problems (for laptop HP DV7-6b63us)

I come back just my HP computer when you send it in because that I couldn't a picture on my HDTV using an HDMI cable.  This problem has been resolved.  But now I have a strange problem with the audio.  I agree on some things, but have no other.  I can run a test on Windows sounds, and no game.  I can pull up to some Web sites and hear the sound, but on others I can't.  If I play the video on youtube or cbs.com, I hear its fine.  I play games on pogo.com and hear sound on some games and not on others.  What can I do to fix this?  I see some messages saying something about an update of the BIOS.  My computer did an update when I started using it after that I came back.  This update has done something to my sound?

Hi bgillespie,

It seems that HP is really do a number on us this time.  I had similar problems after that last BIOS updated. After reading the many pages of messages that relate to this issue, I found one that worked for me (dv7-6b32us).  We have similar systems so if your problems are caused by the update of the BIOS, it should work.  My audio is restored (works with all programs), my volume keys function (without the Beats Audio logo).

This solution is simple and seems to have worked for a number of people:

1. by ' control panel > Device Manager > controller audio, video and game "uninstall the audio driver (IDT High Definition CODEC), no need to remove the driver for the device."

2. manually restart your computer.  Your computer automatically find the driver that works - that's all.

Note: It seems that after it Beats Audio is not automatically loaded (as before the update of the BIOS).  To activate, I found that you need to start the program "Control Panel > Beats Audio Control Panel"-window The Beats Audio takes a long time to load (approximately 40 seconds).

I hope it works for you.  If it does, please post that this worked for you and click on the solved button if others might see that it worked. I suspect there are many users out there who have or will be affected by the same issue.

System information: dv7-6b32us
HP Pavilion dv7 Notebook PC - Intel Core i7-2670QM CPU @2. 20 GHz - 8.00 GB of RAM

Tags: Notebooks

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