Audio/video out of sync watching netflix or streaming videos

I have a laptop HP G-62-355DX that for watching movies, audio and video are out of sync up to 20 seconds. Not too nice to try to look like that. Any who are experiencing similar problems or know how to fix this?

Hello Ken,

Thanks for posting your question on the Microsoft Forum.

1. what browser you use watch Netflix?

2. If Internet explore which version of Internet Explorer you are using?

3 are you facing this problem of Audio/video synchronization with Netflix?

4 is to the Audio/video sync problem while watching the DVD movie too?

You can see the link below for the version of Internet Explorer.

What version of Internet Explorer I'm using?

http://Windows.Microsoft.com/en-us/Internet-Explorer/which-version-am-i-using#IE=IE-10-win-7

I suggest you follow the steps in the article below and see if it helps.

 

Audio and video does not

https://support.Netflix.com/en/node/2084

 

The problems of Netflix streaming video in Internet Explorer running

http://support.Microsoft.com/kb/2710013/en-GB

 

Please answer back with more information and the current state of your computer, we will be happy to help you further.

Thank you.

 

Tags: Windows

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