Automatic resizing of the pop-ups of sizing does not correctly after you convert the project RH9 RH10 until. Any ideas?
We went just at RH10 (upgrade came with the Adobe Technical Communication Suite 4 upgrade). We have successfully converted four projects that had come from RH9 to RH10. I think my only problem is that all my popups that have been configured to open it in the topic as "display in the sizing Auto popup" are open as if they were under "default page" (see image map screen below):
We run IE9 and Windows 7 ops system browser. These pop-up windows worked well and is size so that we can click out of them and go back to the main topic before we converted the project. ANY IDEAS?
P.S. I tried already to remove the option of automatic resizing of popup display, then by saving the topic, then change back and nothing happened. I do not change my css or the master page that popups were assigned and that worked before the conversion.
Thank you!! I wonder if I'll have to redo any mapping of the image to each of the popups in order to get the autosizing popups to work. Please notify.
Post edited by: DNCopeland I discovered another employee who has already climbed to the RH10 could open the same project and see the pop-ups that open as automatically resized for her, not as a page by default the entire window because they are for me.
Sorry to barge here, but I wanted to pass along my experience with this bug.
I found this automatic resizing (or custom also) pop-ups in image maps have been works well in Rh9 and broken in Rh10 in the Topic Previewer (glasses icon) BUT NOT in the real WebHelp output.
Yes, DHCopeland, are statement that you see in the viewer section, or have tried to generate and display in actual production?
I always test if there is no improvement after installing 10.0.1 HR patch. So far, it seems that the patch does not address this bug. I'll try another machine.
John Daigle
Adobe Certified RoboHelp and Captivate instructor
Evergreen, Colorado
Tags: Adobe
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