Automatic update of Windows problems!

I ran the auto update 12/09/09 16:00 OK. When I got to initialize at 20:00, I could go to my office and all the icons were there, but I couldn't access anything whatsoever. I went into safe mode and tried to restore to before the update and also around a week ago. Now, when I boot on the desktop is empty with just my screensaver. I went back into safe mode so that I can access the internet. Anyope knows how can I fix? I'm quite angry ' cos it worked fine and I don't have a lot of time on this issue or want to pay someone to do it! Help, please.

Hi hb813,

Welcome to the Microsoft Answers community.

a. updates have been installed in your computer?

Steps to check the update history:

1. Click Start and select Control Panel.
2. Select Windows Update.
3. click view update history.

Also, look for error messages in the observer of events and post back error messages exactly so that I can help you better.

Measures to check the application event log:

1. click on start.

2. in the search box type eventvwr.msc, and then on enter.

3. now, click Application in the event viewer (local).

4. now locate the event log on the right side of the event viewer window.

For more information visit:

http://Windows.Microsoft.com/en-us/Windows7/open-Event-Viewer
http://Windows.Microsoft.com/en-us/Windows7/what-information-appears-in-event-logs-Event-Viewer

You try to install the update to windows in clean boot mode. This problem may be due to software conflicts, running in normal mode.

Steps to clean boot mode:

From your computer by using a minimal set of drivers and startup programs so that you can determine if a background program is interfering with your game or program. This type of boot is known as a "clean boot".

1. click on start, type msconfig in the search box and press ENTER.

If you are prompted for an administrator password or a confirmation, type the password, or click on continue.

2. in the general tab, click Selective startup.

3. under Selective startup, clear the check box load startup items.

4. click on the Services tab, select the hide all Microsoft Services check box, and then click Disable all.

5. click on OK.

6. When you are prompted, click on restart.

7. after starting the computer, update your computer.

http://support.microsoft.com/kb/331796 . In addition, see the section on how to restore your computer to a Normal startup mode.

Hope this information is useful.
Let me know if it worked.

Thank you, and in what concerns:
Umesh P - Microsoft Support

Tags: Windows

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