Automatic updates do not. Discovered when trying to install Security Essentials.

I have XP - Media Center Edition.  It has been updated to SP - 3 some time ago.  I've always used updates to power off, so I never see the process underway.

I just uninstalled Norton 360 and that he would upgrade to MS Security Essentials, but Setup has failed.  I then googled the error code and found an article that said that it could be related to not having all the updates.  I went and manually start the automatic updates and I found it is bombed on.  Then I checked the log and found that it worked very well until an automatic update around September 17, 2009.  After this, almost all the automatic updates failed.  I never know what I used the update to the power down of the method.

I found a post that says (Phase 1) stop the windows update routine and rename the folder "c:\Windows\SoftwareDistribution" and then restart the windows update routine.  Phase 2 was to force a reinstallation of Windows Update Agent.  I did these things and when I did an update, found that an update loaded for windows, but all other updates (for things like the Net.frame) and other applications, has failed.  Try to install Security Essentials also bombed.

I looked through the forums and found that most of the people are referred to an article on whether you installed the SP3 before restarting after repair or installation of SP2.  This doesn't seem to be my problem.

I hope that this story sounds familiar to someone who can guide me to a solution.  I still haven't yet installed virus protection program and really want to use the bulk of the security.

Thanks for any help you can give,

John

[1] the error Code is 0 x 80070643.

[2] Yes, this machine has had two or three other versions of Norton until I removed it.  Each previous version and the last have been that all deleted using the function "Remove Programs" "control panel".

A1. See http://social.answers.microsoft.com/Forums/en-US/msestart/thread/908fad3e-f9fc-4d8a-be83-ae7d3bc48db5

A2. Applications, (Norton and McAfee) are known to not uninstall (or upgraded) themselves.

1. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

2. close all open applications (that is, anything with an icon on the taskbar).

3. double-click on the file that you saved in #1 above to run the utility. DO TAP not your keyboard until the race ends, then restart.

4 test cycle.

For more assistance, post in...

Support MSE forums
http://social.answers.Microsoft.com/forums/en-us/category/MSE

~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

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