Autorun does not work on DVD player
I am an American residing currently in Madrid, Spain. I had just handed a Dell Vostro 200 M - Windows Vista Business. He has a LG GSA - H73N ATA Device DVD player. I made the Dell updates the drivers and downloaded the firmware GSA-H73N C106.zip from the Dell ftp site. After you unzipped and installed firmware, the Autorun does not work for software. This will work for an audio CD or the video/movie DVD, but not for any kind of software CD. I spent an hour on the phone with a Dell Spanish techno that had me even reinstall Windows, nothing helps. He seems to think that the problem is a kind of incapatability with Windows Vista and the DVD LG player and that's why Dell is not responsible. Now that makes a lot of sense! Then, I tried searching for the firmware directly at LG, but can not find information about a cd/dvd LG GSA-H73N ATA drive. It seems to me that LG makes this model exclusively for Dell. Anyone out there have one solution other than sending back the computer to Dell?
Tags: Dell Drives
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$C
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1. What are the troubleshooting steps you have tried?
2. Since when are you facing the issue?
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