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• Purchase of creative cloud still pending after 2 days

  Hello

  I bought publishing CC student and teacher, 2 days ago, and the order is currently still pending. Order status page shows the command should be processed within 24 hours, but it didn't happen.

  Can anyone help?

  Thank you

  Hi reubhw,

  Please see the Ko: http://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-creative-cloud.html or contact our support chat.

  Kind regards

  Romit Sinha

• My Folio 9470 fingerprints m dowsn can't work after a long turn outside

  I use HP Folio 9470 m, my problem is:

  1. stop my and hold it for the night

  2. I turn it on the next morning, the BIOS asked me the password or fingerprint to log.

  3. I tried several times with the fingerprint but it does not work, even I click the button 'User footprint' and analyze my finger but it still does not work

  4. I enter my password, then starts OS off my computer

  5. I turn it on after his stop, the fingerprint now works again.

  The problem happened every morning, when I try to start my computer after a long day to the next. It will never happen if I stop in no time (1 or 2 hours).

  How can I solve this problem?

  Hello ChuongDuong,
  Welcome to the HP Forums.
  
  I'm sorry, but to get your question more exposure, I suggest posting in the trade forums, since it is a commercial product. You can click here for the link.
  
  Thanks for posting on the HP Forums.

• Need to replace my hard drive, no response from hp in 5 days

  Hello

  I bought a HP Pavilion Touchsmart 15b146ef in France a few months (still under warranty) and my hard drive now dead. I ran a test drive hard short check DST failed with following failure ID: 60D5XV-6MQ6TA-MFPWW1-60QX03. It is an error 303, which means that I have no choice but to replace my HARD drive. The problem is that I'm in Sweden for my studies and no HP is able to help me (in France and Sweden).
  What can I do? Does anyone have a direct contact by email that I could use to talk with the assistance of HP Sweden?

  Thanks for reading and responding if possible

  I can't reach the HP Sweden Helpdesk (I tried 5 long days). Do you have any contact? Sorry but NO, I have no information other than what is publicly available contact.

  And I don't have any driver CD/DVD on my computer, how can I do without having to buy an external CD/DVD drive? On today's computers, a 32 GB USB Flash Drive can replace the recovery disks. If the computer can start again and the recovery partition is not damaged, you may be able to create a recovery USB Flash drive.

  If you have any other questions, feel free to ask.

  Please click the White Star of KUDOS to show your appreciation

• Status of the ticket pending - 1291226 # and #1293080

  Hello

  I presented that an update of application for 'SMS Blocker Pro' on 4 March.My release application has been denied. I received an email saying that I need to use BlackBerry with two upper B in the application. I corrected the problem and had forwarded the request again to the portal provider for approval.

  But the status of ticket was then changed to 'pending' the next day. It is in the same status since March 5.

  The ticket number is #1291226.After that there was a bit more change in my application. Still, I introduced a new version with ticket number #1293080.This the other was also put on Hold.I am really not able to understand why the tickets are put on hold.

  I tried to contact the approver team, but I got no answer.

  I hope to have a solution to this problem here.

  Welcome to the forums.

  Just in case you don't know, this is a forum for peer to peer, there is no official support for BlackBerry through these forums which means that your post could not be read and even less responded by a person to the BlackBerry.

  A few days of work isn't really nothing to fear, give 10 working days and if nothing happened to try to make contact again via the provider Portal Support form.

  Maybe there's something that needs to be checked with your app or maybe they just a big queue at the moment.

• Can not backup iPhone to iTunes apps

  I'm I searched this problem and none of the answers make sense to me.

  Problem... I bought a new iPhone 6 for my wife. I plugged the sound 5 s to iTunes to make a back up. When I connected the new phone and choose to use the backup to configure the phone, everything came, but all its applications. I looked into the iTunes app library and no apps are listed in there.

  I read online to select in iTunes to automatically download applications. If I download a new application on the phone again and go back to iTunes, Yes 1 new app is here. However, none of the old applications on the old phone have been downloaded in iTunes with the exception of this new application.

  Not to mention that it works not properly, I can't wrap the head around is why can't I just do a full backup as before, when he captured everything on the phone, including apps and when I restore from this backup, everything is right here on the new phone as nothing has changed. Another thing I don't understand is, sure iTunes can download new applications in the library but on all the info in the application? How to get this info transferred because the backup if it isn't the phone?

  The apps will be saved in iCloud if I would like to back up on there? I worry also about the users at my work who get new iPhones and never use an iTunes backup... They are not understanding people and this will become a nightmare.

  Why is - this has changed? Maybe I'm missing something?

  I didn't have a great day, I'm tired and I apologize in advanced for my ignorance.

  Thank you.

  Due to the thinning app, apps are transferred is no longer the iPhone to the computer when you transfer data. The version of the app that you download on your phone is not the entire application, because it contains only what is required to operate on a particular model. This allows the application to take less space on a device.

  You can manually download the applications previously downloaded to iTunes on your computer, as the automatic downloads will do that for you.

  iTunes is always a full backup. A backup contains only data stored on each application, not the application itself. If you want to transfer to a new phone properly, you must have these apps already on the phone or in iTunes.

  backups iCloud will avoid these problems.

  This changed so that applications can take less space on your phone.

• CC of Adobe Application Manager does not work after update

  Last night I avrived home and sat down to work on my Web site and other projects aside after a long day of work.  I opened my application manager, and he informed me that she had an update.  So, naturally, I agreed and was excited to see the new update.  Unfortunately after a few hours of trying to figure out things about why I couldn't access my Muse Adobe and Adobe Application manager after the update I had to abandon.   I was online with technical support on the issue and gave a link to download the application Manager once again (it was my 3rd attempt to do, and the link that was given to me was exceeded).  After finding that this will take more time than I'd hoped asked if the support of teak could help me solve the problem of the Muse.  I was told that I would be transferred to the support of the Muse and has never been after an hour or two.

  I'm stuck now still not be able to use the muse (after a few re - installs) and not able to use my application manager.

  Currently my backgound Telechareger when I lunch my application manager goes black and the application manager appears and is white with no options to choose and shows nothing.  When I try to use Muse he askes connect me, then gives me an error message asking me to please try again later...

  Can anyone help, anyone had this problem before?

  (running on a 64-bit system, windows 8, Adobe CC member)

  Hi LantzDesign,

  Could you please follow this step and let me know if it helps.

  Rename the OOBE OOBE.old folder from this location and boost creative cloud.

  C:\Users\(your username) \AppData\Local\Adobe

  Kind regards

  Abhijit

• Questions about Failver customer and rapid failover

  have some questions about customer and quick Faiolver of Oracle Database HA failover. Before asking these questions, I want to explain my environment. Here are the details.
  
  
  
  -We have two physical locations called "ABC" and "PQR".
  -ABC is the main site.
  -PQR is the backup site.
  -In ABC, we have the database to Oracle RAC (11.2.0.2) with two nodes.
  -In the PQR, we have only one stand-alone server (11.2.0.2) database with ASM. This isn't a RAC.
  -Data Guard has been configured between ABC and PQR and it works as expected.
  -Please note that we have a license for Active Data Guard.
  -We have products of Oracle Identity Management to ABC and PQR and they will use the RAC database as a primary database that is in the CBA.
  -We have not yet set up a Data Guard Broker.
  
  We want to achieve under objectives:
  
  
  Objective 1:
  -------
  
  Whenever primary CARS down completely, standby database becomes a primary database AUTOMATICALLY and it should allow the read/write operation.
  I guess it's called 'Fast Failover'. Please let me know if I'm wrong.
  
  Issues related to the:
  
  -To do this, I need to set up Data Guard Broker so that this standy database becomes primary when CARS go down completely with a power outage, planned or not.
  -Let's say that CARS falls does completely, how long take Data Guard Broker do standby db as primary.
  -What the client application / which is already connected to the CARS.
  -Let's DB standby became as primary and after some time if RAC comes back, keep data automatically becomes the primary role of RAC?
  
  
  Objective 2:
  --------
  
  As I explained above, all products Oracle IDM and applications to speak to the RAC database, what do know only on the RAC database, which is the main. They are not aware of the pending database.
  
  -Whenever a client session is underway with the primary database of CARS if CARS completely falls down, we would like to wait until the client session should get transferred datbase standby without losing session information. However before that happens, standby database should become primary because the client session can perform write operations.
  
  -Whenever a client attempts to connect to the primary CARS and assumes that the cab is completely down, we would like to expect from any client connections should are transferred pending database.
  However before that happens, standby database should become primary because the client session can perform write operations.
  
  According to my knowledge, above scenarios are called "client failver." Please let me know if I'm wrong.
  
  
  
  Issues related to the:
  ----------
  
  1. Please throw some light to reach above features.
  2. According to my understanding, before customer failover happens, fast failover expected has already occurred and ensure should get the switch for the main role. I guess that all this happens thanks to timeout settings. What are those.
  
  
  Could you please help?
  
  Thank you

  I didn't say that clients cannot reconnect automatically when primary fails: I meant that client sessions can generally reconnect and also keep any session state.

  Yes, they can reconnect but only to keep the session state for a SELECT statement. It is also possible with Data Guard, not only in the CARS I wrote: here's a demo with 10 g
  http://uhesse.WordPress.com/2009/08/19/connect-time-failover-transparent-application-failover-for-Data-Guard/.
  What is not possible is to maintain a session state: (INSERT/UPDATE/DELETE) pending transactions must be cancelled.

  Edited by: P. Forstmann on Dec 8. 2011 20:30

• Backup (moving) pictures from iPhone to iCloud, stuck!

  Hi all

  I let go a long day holiday tomorrow and I have a lot of pictures on my iPhone taking over of valuable storage that I know I'll need inevitable for the pictures and videos on vacation. I went into my iCloud > Photos settings and position "Optimize iPhone storage" and it is just stuck on "download of 1 063 items. The number has moved, but since I started this about four hours ago he did only ~ 200 at most.

  I'm doing something wrong? I desperately need to move my 19 GB of Photos from my phone to my iCloud (I have 50 GB of space, 41GB that is available).

  If it is downloading, you do not have something wrong. It is an extremely slow process.

• Music Star Ranking in ios 10

  How to reach the star ranking in ios 10 music app? It is quite necessary to classify the slopes!

  I was just online with the support of apple for the many problems associated with iOS 10, I asked the meaning of the notes and the Counselor said that apple took the 5 very useful classification system by stars for a binary as / aversion system.

  In my opinion the dumbing down of the critical features that made the iPod original industry leaders is absolutely absurd. iOS 9 showed they can carry two ratings without her methods affect the experience. My 18 000 + songs in iTunes are noted on the 5 star system, and if apple has really decided to move away from this feature I have more use for one of their devices.

  Looks like that it is not no reason for me to stay within the Applesphere more. I'm one of those people left by blind ambition of Apple to competition in the market continuously and dumb things down to the masses. I'm about to buy a new laptop a few new phones and tablets too... Looks like a long day of Googling iTunes and apple alternatives.

• Unable to connect to google after installing windows 10 "secure connection failed".

  I installed windows 10 today.

  now, every time that I can't get to google/youtube to firefox, internet explorer and opera.

  I get this error:

  "Secure connection failed".

  The connection on www.google.com while the page is loading.

     The page you are trying to view cannot be shown because the authenticity of the received data could not be verified.
     Please contact the website owners to inform them of this problem."
  

  I would appreciate help, google and youtube are rather important

  Sorry for the delay, long day away.

  With this many cross-browser issues, can you confirm that your system clock date, time, and time zone are all correct? SSL validity checks are time sensitive.

  If you see a globe, I think that you are unable to use an HTTPS address. Usually Firefox displays a padlock or a "!" icon in the shape of triangle on a HTTPS address depending on whether the certificate withdraws or has a problem.

  Is there a code in parentheses, separated by underscores in the error page? If so, could you copy and paste this code.

• How to change the audio output for the metronome

  Hello

  I would like to send the metronome (and speech signals) for monitors to the scene in the ear.

  I understand that I can do this in MainStage using different output for the above titles vs. the rest of the 'Concert '.

  I tried to follow the instructions of the Manual:

  Change the audio output for the sound of the metronome

  1. Choose the MainStage > Preferences > General.
  2. In the section of metronome on the general tab, choose another audio output on the shortcut menu to exit.

  PROBLEM

  1. on the general tab, only the outputs 1-2 are available/selectable (likely, these are also by default for all "Concert")

  2. Why is this process in the manual if it is not executable (without doing something to another additional Set up)?

  3. it's probably among the requirements of setting up more critical even easier for using MainStage with a live band, so why am I having to ask for help at all!

  Rant on (its been a long day)

  Grateful for any help to solve cela. I guess I can send the metronome (such as a click track) and speech signals on the same outputs, which are separated from the rest of the Concert... or should I change the outputs on the other tracks and keep the outputs 1-2 for the metronome marks / voice?

  Thanks in advance for all advice and my apologies for my frustration. JM

  To access the output audio, you need an audio interface with several outputs.

• Why the videos play on Firefox 13.0.1 but goes on IE9?

  All the plugins as current report - I even reinstalled Firefox! But for some time I get the message ' year error occurred, please try later "on YouTube and a blank space where the video should be on sites like Earthcam and the Science Channel.

  You may need to downgrade to 11.2 Flash or 10.3. Problems that Flash and Firefox developers are working on are known. Unfortunately we continue modifying the tips until the situation changes.

  Current recommendations
  
  _{Recent crashes of some multimedia content (this includes the Youtube videos, some flash games and other applications), in collaboration with Firefox 13 are probably caused by a recent update of Flash 11.3 and/or Real Player browser plugin to malfunction.
  To resolve this problem, follow the steps in these articles in the Knowledge Base:
  Flash Plugin - maintain and troubleshoot
  Adobe Flash plugin has crashed - avoid that it happen
  11.3 flash does not load video in Firefox
  We'll find other information on more technical issues under these links:
  http://forums.Adobe.com/thread/1018071?TSTART=0
  http://blogs.Adobe.com/asset/2012/06/inside-Flash-Player-protected-mode-for-Firefox.html
  Please tell us if it helped!}
  

  You need to keep control of the links such as the following, revised information

  • Adobe Flash plugin has crashed - avoid that it happen , we try to keep the article updated,- and links to other Flash 11.3 and FlashPlayer troubleshooting information
  • A related, but the article to long day & techi is http://kb.mozillazine.org/Flash#Flash_Player_11.3_Protected_Mode_-_Windows

  A separate issue involves RealPlayer using if you have problems with Flash Player, please at present always mention that no Real Player software installed.

• 10.11.4 bandwidth paralyzed - nsurlsessiond

  Experts of the network have any ideas about this?

  Something I noticed that broke after the 10.11.4 'Upgrade' is the constant consumption of my download bandwidth. My only machine has demolished the whole office and makes it impossible to send e-mails, browse the web, etc. Imagine if we went from a few machines?

  I just spent the combined total of the 2 days of the problems caused by this 'upgrade' of fixing. It becomes tedious.

  When Apple will finally realize that everyone not lives in California with unlimited to the internet down?

  I thank God for Littlesnitch. I had to block the individual connections between nsurlsessiond and EU-irl - 00001.s3.amazonws.com, your connection may differ depending on the country. Yes it's true Apple appear to use by using servers of Amazon, but for the life of my I can not understand why the equivalent of 1.5 GB of MY DATA was transferred over the two days WITHOUT MY PERMISSION OR KNOWLEDGE.

  Kill this unique connection has restored our bandwidth with no noticeable adverse effect on the use of the machine, I will update if anything changes.

  What has been downloaded? I never signed a contract for my data be hosted on Amazon. Is it one thing iCloud, as they are moving the servers iCloud and instead of porting themselves they redirect users directly? I guess it's safe (I sure hope) but honestly, what a waste of bandwidth.

  Apple become more sloppy in regards to sync services, especially for the millions of us who do not live in California and have limited bandwidth.

  Other topics on this subject: nsurlsessiond - taking up all the bandwidth! Help?

  Check things like iCloud Drive, iPhoto/Photos, Spotlight etc. suggestions to find the cause.

• Early 2009 iMac running hot. Hard drive problem?

  Hello world

  I have an early 2009 24 "iMac. (iMac9, 1, 2.93 GHz Intel Core 2 Duo). I am currently using OS X 10.11.4.

  This problem started, summer 2014. My iMac has been in storage a year since March 2015. Here's the problem, when it started it was summer and very hot. I didn't have air conditioning. I got this iMac from April 2011. Bought from Mac of all trades. Obviously, they heat up on top, or at least this one does. The hard drive is a Western Digital WDC WD1001FALS-40K1B0, 1 TB drive.

  At the point where I was running DiskWarrior, who reported that my hard drive was running too hot. The reader otherwise verified fine and so I downloaded Fans of Mac control, looked up what the operating temperature should be for this hard drive and set it to increase the fan speed, if necessary. Now 5182 rpm, it turns the hard drive cooling fan, and he reports 127,4 ° F. The room temperature is 82.4 °.

  Now, let's move forward to this last week. I've had my Mac for storage, he had been in the garage of a friend of year-round, is his box. From the beginning it upward, it froze soon after establishing the office. I started on the recovery partition, and DiskUtility found that it could not solve problems. So I started from the eDrive TechTool Pro partition and run DiskWarrior. That was fine until the computer froze again. To reboot the partition e could not climb. The recovery partition would enter to Midway through the boot process and then hang. It's the same problem I was trying to start normally.

  So after a long day of trying everything (I don't have a disc of starting of any kind, that I still have stuff in storage), the Mac finally started in the recovery partition. I ended up having to reformat the hard drive, make a new installation of 10.11 and restoration of my Time Machine backup.

  After another day of tweaking, everything worked fine. Except the drive is always hot.

  Today, it's back to freezing on me. I started the eDrive and TechTool Pro check sensors and generate a SMART report. The SMART report verified the reader, but watch it turns slightly on the warm side. And that was with the fans to run fast.

  Then, after all that, I'll try to get an opinion on the health of the hard drive. If I put the fans for normal speed, now it is 2638 rpm and increase, and the reader is 138.2 ° F. This seems too hot for me. You can't touch the top of the computer for a long time. It is too hot.

  Run the Apple Hardware Test disk two of your original grey install set.