B110a MFD: ink levels is not available for vote B11a running Windows 10
Hello
I recently (perhaps unadvisedly!) upgraded to Windows 10. Now, I can not use the Solutions Center to operate my printer. It's not very convenient, but I can live with that I can do most of the things I do of the iteslf to the printer.
However, the only thing that causes me grief is that I have no access to ink levels. The B110a is strange colors printing this morning and I think it's the yellow cartridge that went, but I have no way of confirming this.
Can anyone help please?
Thank you
Ron.
Hello @RonD,
Thank you for taking part in the community of HP, I would be happy to help you! I see that you have recently upgraded to OS Windows 10 and now, you are unable to access the Solution Center for your HP Photosmart Wireless B110a.
1. do you also have to update the drivers and software for your PS B110a?
2 do you think the Solution Center on your desktop, or it is not there at all?
3. do you receive any error messages?
I would like to you run the HP print and scan doctor > www.hp.com/go/tools- it was designed by HP to offer users troubleshooting and problems of the functionality needed to solve many common problems encountered with HP print and scan the products related to Windows computers.
What is the PSDR? I'll watch for your reply, so we can continue to troubleshoot.
You can say thank you easily by clicking on the ' Thumbs Up ' below!
Tags: HP Printers
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