B210a Photosmart: Update software install stalls / hangs up trying to establish a network connection

On a Pavilion p6340f, I have installed the software update driver for the printer B210a Photosmart Plus to go with Windows installed 10 (all updates installed successfully).    Installation crashes when searching network environment. Printer is on and accessible on a portable Windows 10 separate network.   The software works on laptop after repeated tests (finally put in place), but I can't do on the desktop Pavilion.    Print and scan the doctor search network and printer with no problems.  Firewall is not a problem.

Hello

Thank you for using the HP Forums.

Can you try this program to uninstall Microsoft and then reinstall the software features FULL again?

https://support.microsoft.com/en-us/help/17588/fix-problems-that-block-programs-from-being-installed...

Let us know if it works!

Tags: HP Printers

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    I see that you are having problems with your PSC 2410xi scanning on your Windows PC. I can help with that.

    First of all, I see that you have the printer plugged into a USB port on your router. Which can cause a lot of problems and it would be better to plug directly into your PC. Once done you will add a printer via a local connection, rather than via a network connection.

    Then, using this printer on Windows 7 Enterprise is going to be difficult because there is no driver available for this operating system. I found a document but that can help you troubleshoot. Install your printer using the Windows built-in driver

    If this information helped you to scan then please let others know by clicking on accept as a Solution.

    I hope this helps and I hope you have a great rest of your day!

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