B210a will not print text

Since the purchase of this printer less than a year ago, I had several printing issues.  The original gave me such an adjustment, I brought back to the place of purchase after a few days for a replacement.  Initially, the replacement seems to work fine (I got it networked with my home network).  After a few months, it wouldn't scan.  I spent many hours on the phone with support through mutiple and finally freezing procedures and reinstall everything.  Once all was said and done, it seems to work fine... for a while.

Then he started giving me intermittent problems with printing.  Sometimes, when I went to print, I would get the "eprint" message not available  If I cancelled and let the printer sit awhile, it would print later.  I started to get the message so often, I opted to use the usb connection and that seemed to work... for a while.  Finally I could print at all, the message of "eprint" unavailable each time.

In the last days of work on my current problem, I used the print and scan doctor, made multiple adjustments, uninstalled/reinstalled it, nothing is.  The doctor print and scan says it all is fine, but after this last problem (do not print text), pages of printed report in print and scan doctor show only black outline boxes, solid colored boxes and boxes of blue outline, all very vibrant prints, but no text at all.  I tried to print a text-only document and the printer responds but does not print anything.  He continues to analyse very well from my computer and via the LCD screen.  I continue to use the USB only, because of all the problems of network with this printer.

I don't consider myself like a fool technology, and I know that I'm not an expert by any means.  I had years of experience using several brands of the technology to accomplish my own ends, but I am at my wits end with this printer.  I have never reached this level of frustration before and have always been able to get the issues resolved.  Not the case with this one.  Someone at - it give me advice for me before I got with this printer and return to my previous printer brand?

Although it may seem that the pritner prints in black it is actually not - in the test page, the boxes around the area of ink levels are printed with a combination of color inks to make black.  Please follow the procedure described in my previous post.

You can check that the black is not printing by printing a test page to as the Six Solution, you will see that documents to be reproduced in black are empty.

Tags: HP Printers

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