Backdoor virus?

My son was online and had a virus alert. Unfortunately, he called the number and followed the instructions, they gave him. He said that they he directed to a site Web and it had some instructions there type. In my view, that he gave them remote access.

It my husband involved when they asked $ and my husband everything stop. My question is: how screwed am I? Is there a way I can find out what they were doing? What should I do?

Because he gave them remote access to the computer, then you must consider all the accounts on the compromised computer. Change all passwords immediately.

Any bank account information should be considered compromised. Call the banks involved and put an end to the card. Request that they issue new ones.

If you have a backup created before penetration, format the drive, reinstall OS X and restore the backup of the old.

Tags: Mac OS & System Software

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