Backup and restore in Mode safe!

I was having a problem with my computer laptop windows startup and now have hooked to an external monitor, allowing me to use the computer in safe mode. I've send the laptop for repair in the next few days and would like very to save all this as the problem with is probably the hard drive or motherboard. Thus, after a search in the help and support available on the computer, I found a link to the backup and Restore Center (for some reason that I'm not able to access it through the control panel). When you click on the link nothing happens... it is not possible to use the backup and Restore Center while running in safe mode?

If it is possible, and I'm just computer illiterate it please let me know how I should do it, I'd rather a lot do not have to install all my programs when I get my computer.

Thanks for your help.

Hello jmcrawford22,

The backup and restore service is not running in Mode safe and you will not be able to perform a backup. I suggest that you manually copy files (personal folders) to an external source using Windows Explorer. You will be able to copy the files. However, you will not be able to save the data of the program such as backup and restore does not work as you are not able to start the computer in normal mode.

Thank you
Irfan H, Engineer Support Microsoft Answers. Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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