Backup and restore (premium) Dell got a 403 - Forbidden: access denied

When I try to access my Dell downloads on the recovery feature

I get a web page 403-Forbidden: access denied

Anyone know what is happening?

See you soon

Yes, I can do... I'm trying to reinstall the Media Suite Essentials...

Anyway... someone directed me to a website live smartsource.dell.com/web/main.aspx

to download the files... but now I have another problem with the download...

The server could not process the request due to an internal error. For more information about the error, either turn on IncludeExceptionDetailInFaults (ServiceBehaviorAttribute or configuration behavior) on the server in order to send information on exceptions to the client, or turn on track in accordance with the software Microsoft .NET Framework 3.0 SDK documentation and review the server trace logs.

Server stack trace:
System.ServiceModel.Channels.ServiceChannel.ThrowIfFaultUnderstood (response Message, fault of MessageFault, String action, MessageVersion version, FaultConverter faultConverter)
at System.ServiceModel.Channels.ServiceChannel.HandleReply (ProxyOperationRuntime, ProxyRpc & rpc operation)
at System.ServiceModel.Channels.ServiceChannel.Call (String action, ProxyOperationRuntime, Boolean, Object [ins] oneway operation, Object [], TimeSpan timeout breaks)
to System.ServiceModel.Channels.ServiceChannelProxy.InvokeService (IMethodCallMessage methodCall, operation of ProxyOperationRuntime)
at System.ServiceModel.Channels.ServiceChannelProxy.Invoke (IMessage message)

Exception thrown once again [0]:
at System.Runtime.Remoting.Proxies.RealProxy.HandleReturnMessage (IMessage reqMsg, IMessage retMsg)
at System.Runtime.Remoting.Proxies.RealProxy.PrivateInvoke (MessageData & msgData, Int32 type)
at SmartSource.Components.ILaunchNotifier.NotifyLaunch (String UserId)
at SmartSource.Components.InternalProxy.NotifyLaunch (String UserID)
SmartSource.Components.SingleInstanceApp.Run (form mainForm)
at SmartSource.MediaManager.Program.Main)

Tags: Dell Software

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