Backup BlackBerry Smartphones get BB protect compared to the clouds

Hello world

I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

My question is. Are there opportunities that I can restore this backup?

After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

Hope my message reached the Cloud for RIM or BB Protect administrator.

Thanks in advance.

Anthony

Hello and welcome to the community!

First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

Weekly:

If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

Good luck!

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