Backup blackBerry Smartphones stuck on 'Backing up Smart Card Options 1 of 1 Record'

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• BlackBerry smartphones stuck in the Middle when I try to update my device

  Hello

  I have blackberry bold 9790 my software bundle 7.0 2254 I was trying to update 7.1.0.2039

  so when the unit start back up it stuck in the middle and now I can't use my blackberry or make calls

  Please advice what should I do?

  However, I tried to remove the battary and put it again but its also show that

  

  Hi abucci1990

  Do you have a previous backup of your device, because to recover your device from this current situation you lose data within your device, try the steps to recover your device from this current situation:

  (Credit JSanders)

  There are two methods for recovering for you to try:

  One:

  • Open Blackberry Desktop Software & connect your device with the PC using the USB cable, without inserting the battery.
  • You have three Retry option, update or cancel, and then click Update.
  • Once it is at the stage of the "initialization of pocket" update, then insert the batteries.
  • If this does not work, and you get stuck on the safeguarding of social data feeds, go to the second method below.

  Second:

  • Start your BlackBerry in safe mode.  Article ID: KB17877 how to start a mode BlackBerry smartphone without failurehttp://www.blackberry.com/btsc/KB17877
  • Connect to the BlackBerry Desktop Software and allow handheld to connect. If you are prompted to update, cancel the upgrade for later.
  • IF you can not connect or your desktop software does not recognize your device in Mode safe, please follow the instructions here to force detection: Article ID: KB10144 how to force detect the BlackBerry smartphone using the Application Loader
  • Go to device > delete > SELECT DATA > select this option to remove the Social flow and smart card data bases and follow the rest invites you to complete.
  • Now, you can go back and click to update the device through the Desktop Manager, or restart the BlackBerry in normal mode and continue on the upgrade of the air.

• Backup BlackBerry Smartphones get BB protect compared to the clouds

  Hello world

  I tried the manual backup yesterday by the site Web de Blackberry Protect. I successfully backed up the first time and made a few changes on my BB Curve 9300. Freed from some space by deleting messages and other data. I also want to return to the top of that State or to this specific point, I did the backup through the site Web of Protect. To my surprise (and I'm not aware) the new backup crushed my previous where in I need important messages I deleted expects that the backup will just create another set of backup rather than crush the other.

  My question is. Are there opportunities that I can restore this backup?

  After a few searches on Google and read messages. I knew that the backup is saved in the cloud that has lost the chances of recovering data backup with recovery tools that I can use.  I thought that if I can retrieve/recover deleted files and even formatted disks, technical staff of BB Protect or RIM could do the same and help me with my problem.

  Hope my message reached the Cloud for RIM or BB Protect administrator.

  Thanks in advance.

  Anthony

  Hello and welcome to the community!

  First of all... this site is not a channel for any official communication with, support, or climbing to the RIM. This site is a community of users for volunteers who are trying their best to help each other, but we have no access to any system "back-end" to act on your request. If you really need official support from RIM, you must start with your support contract required string that starts with your mobile service provider, which can degenerate case RIM free of charge to the end user if such is always appropriate.

  There is something called incident support, but it costs to just ask the original question, since you are not through the contract, you signed at the time of purchase. If you want to study, you can check it out here:

  • http://us.BlackBerry.com/support/programs/technical/incident.html

  OK... with that of the road, see:

  • KB25063 How to use BlackBerry Protect to restore data on a BlackBerry smartphone

  According to who, it should actually be different dates you can use BB Protect backups. If they are not, however, appear for one reason or another, they are not available to you through any means automatic... and you would need official support (above) of a human being to the RIM to see if it can be recovered.

  All this said, I hope that you are not solely on BB Protect for your backup needs. BB Protect only back up (I think) 8 databases, which is a small subset of all the content of all of your valuable data. FYI, here's the process that I always recommend:

  Daily - configure BB Protect to save what he can, preferring to WiFi if the network of consumer data carrier is a matter of concern.

  Weekly:

  If you're not up to BBM7, then manually save your BBM contacts to the memory of your device or Media Card

  • KB20554 How to back up and restore the BlackBerry Messenger contacts list

  Via the mass storage Mode, copy all the contents of the memory of your device and Media Card on your computer

  • KB11879 What is the mass storage mode

  Via the desktop software, perform a full backup of your BB

  • KB12487 How to back up data from smartphone BlackBerry using BlackBerry Desktop Software for Windows
  • KB03974 List of database for the blackBerry smartphone

  There is an old saying:

  • There are two types of computers of users of devices - those who have lost data and those who will be

  As insurance, the backups are reactive or an optional activity. And this process, in my humble OPINION, provides the best protection of all the valuable data that is kept on their BB. When you compare BB Protect backup actually compared this process to protect, I think you will find that the difference is very large. In addition, this process would give you 100% control to keep the previous backups.

  Good luck!

• Help of blackBerry Smartphones, how I back this up?

  Hi everyone well, before I posted that my media card did not work so I took it down to you shop and they said it was one of the two things and they could fix it, blah blah blah, but I had to save everything cause the phone could be wiped. How should SO, I do THIS? Help

  Use the BlackBerry Desktop Software to back up.

  Detailed instructions here: KB03953 how to back up and restore data to a new BlackBerry smartphone

• BlackBerry Smartphones, connecting with a new SIM card

  My old phone screen broke so I transferred the unused data Bold 9900 of my daughter, and besides my old SIM card. I get the screen asking me my Blackberry ID. He doesn't like MY id, I tried to reset the password and still not set.

  Any ideas how to reset the BBRY sign in?

  rross055 wrote:

  I transferred my daughter unused Bold 9900 and besides my old SIM card data. I get the screen asking me my Blackberry ID.

  Hello rross055

  Welcome to the Support Forums

  He does not ask for your ID BlackBerry but the BlackBerry that is already associated with this feature on our BlackBerry we can add or associate a BBID at once, that you're the second user so please follow this KB, afetr a security wipe you can use your own ID BlackBerry on this device.

  KB28225 : BlackBerry Smartphone must be wiped before transferring the security property

   

   

• BlackBerry Smartphones to transfer files from memory card to device memory

  Hi... the subject seems pretty basic.

  But when I plug my 8330 to a computer, I can access only files in the directory "Blackberry", which are files on the SD card.  I want to be able to access files / photos stored on the memory of the device.  I thought that to transfer the files from the device to the SD memory memory then would allow me to download on my computer

  Someone knows how to do this?

  Thanks in advance.

  Go to the media, press menu and Explorer, go to the memory of the device to locate the file, select the file menu, and then tap new and move

• Problem of restore contacts backup blackBerry Smartphones

  I recently changed jobs and so Exchange Microsoft Outlook facilities, servers, etc..  I had a number of personal contacts in my Blackberry "BOLD" I wanted to keep in this transition period.  I used the Blackberry Desktop software on my Windows 7 PC to create a number of backup files in my Blackberry.  Then I reset the Blackberry and set up to talk to my new employer's e-mail server.  The new email works fine, but I can't restore my old contacts (I want to bring into my phone and the new perspective).

  I tried using the option 'Restore data from a Backup file' in the menu select device in the Blackberry Desktop Software, then using the data device and settings (I only attempt to restore the option "Address Book - All").  When I do that, I get a dialog box with the warning, "your current data will be overwritten."  I click Yes to continue.  Then, I get a message of restoration (it shows the file name and the path for my backup that points to my old backup file).  However, when I check my contacts, they aren't there.  It was only the only contact I entered my new installation of Outlook (I think it must be sync to Outlook).

  Does anyone have a solution to restore my contacts?  Failiing this, is there a utiility that will allow me to see the contact information stored in the backup file?  I can re - key it (ugh), if I can get a no binary version to read.

   

  Info on the device

  Your carrier: AT & T business

  Model information and the version of the OS: Bold 9700 V5.0.0.405 (Platform 5.1.0.112)

  Version: 1.0.102.286 C brand

  Try this,

  go to the options - advanced options-, then service book, find where it says desktop [sync] and delete it, now go and try to restore your contacts once you have done this, go to see if it worked if she did so great back the book location service support that the menu button and tap on restore to bring the desktop [sync].

• BlackBerry Smartphones stuck on the home screen

  The system seems to be stuck on the "Home Screen" (the screen with the background image). You can hold down the blackberry button and it will bring up a menu where I can read my email and make calls (the trackball works here), but I can't choose anything on the home screen or the great list of icons.

  Hi and welcome to the Forums!

  Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Best!

• How to download blackberry backup blackBerry Smartphones protect

  Hi all

  Please help with the following concern raised

  (1) having blackberry "BOLD" 4 (9900), recently updated the software of the device.

  (2) protect them before the software update has a backup (contacts, memos) to blackberry.

  (3) now you please guide me how can I load this backup in my device

  Help, please

  See if that answers your question...

  http://www.BlackBerry.com/BTSC/KB25063

• BlackBerry Smartphones stuck in emergency call only and can not enter my password safe alpha that will only allow numbers

  After a software (12 hours) update my Blackberry Curve 9320 is stuck in mode 'emergency calls only '.  I have an alpha security password, so it allows me to enter it will allow of only to try to fix or reconnect to the network - numbers from the keyboard.

  Tried to remove and reinsert the battery - no joy.

  How do I either get my password entered or exit emergency calls only?

  Hello

  Resolved to myself.  Already had a digital security password so I tried to put that in.  It was accepted & seemed to allow the network to reconnect that meant while I was off emergency calls only mode & could enter my password safe alpha & enter my phone.

  Rather strange but suggested that my SIM card can hold my old password that I used with my last phone.

  Unusual scenario but the hope that it might help others.

• Problem of Contact backups blackBerry Smartphones BBM

  I have blackberry bold 9900, I used to have the ability to save my list of contacts through bbm surveys, now I don't have that option, I contacted my business cell phone carrier and they said it is a software issue and told me to contact blackberry, if anyone could offer some advice thanks

  Hi melanie_harte

  This latest version of BBM does not allow local our BBM contacts backup, your contacts are integrated or stored with your BlackBerry ID.

• Backup blackBerry Smartphones opening files

  I can not open the backup ipd files.

  Hello

  Backup files keep data for the desktop software to restore on your phone if necessary. Cannot open files that they can only be read by other software (for example, the Desktop software).

  You can try a third-party program such as ABC Amber BlackBerry Converter for the assistance this program can apparently read the data stored in the backup .ipd files.

• Screen of blackBerry Smartphones stuck in portrait mode?

  BlackBerry Storm screen is stuck in portrait mode message or email.  All other apps in landscape mode and portrait work.  I am a new user and I hope that it is an easy fix.  Any help is appreciated

  your memory is risk of stuck!

  Try a battery pull and make sure you close apps when you're done with them!

• BlackBerry smartphones stuck on "phone

  I started a message on it, but it disappeared at half way through.  I am a new owner of the curve.  I'm stuck on the "phone that was working fine until this morning.  When I try to unlock it rejects my PIN and gives me the command "enter Blackberry" when I enter my PIN or the Blackberry, it refuses to unlock but calls for again "enter Blackberry."  I have read through the manuals that he got with the "phone, but cannot find any solution.  I also tried a hard and then soft reset but none worked.  Any ideas please.

  You won't have to set up a new account, just reboot with a battery pull and your old email accounts should return.

  Or you need to re-register the device on the service, see below.

  Finally, you must type 'blackberry ', not 'Blackerry '. Note that this is ALL lowercase.

• BlackBerry Smartphones, adding additional numbers for Smart Dial number

  Is there a way to program a number of smart dial, so that I can add additional numbers at the end of the number as an extension and a PIN so that I don't have to create them manually? My old RAZR phone did this and it was very convenient to call my Office VM of the road.

  Thank you very much.

  Hello, it is possible.
  You can add a pause (fixed term) or a wait (you click once to add the code).
  It is in the help of your phone application you will find in the menu...

  For more convenience, it is also available online. Here's the paragraph:
  http://NA.BlackBerry.com/eng/deliverables/2596/Add_a_pause_or_a_wait_to_a_phone_number_26147_11.jsp
  Help > Contacts > Contacts basics > add a pause or a wait to a phone number