Backup exec 2012, issue of mpio san backup and ALA

Similar Questions

• Help - DR4000 and Symantec Backup Exec 2012

  We strive to set up a DR4000 with Symantec Backup Exec 2012 VRay Edition.

  DR4000 firmware is 1.0.1.1

  I created a new container and all NFS and CIFS permissions without restrictions. (Free access)

  When I go to add a new drive according to the storage location to BE, everything goes OK until the BE trying to access the share location when I get an authentication error.  He seems to BE trying to gain access to the share using the default service account, (which the DR4000 does not of course).

  I am a little confused because I thought that if it's full, permissions are enabled on the actions of DR4000, then it does not matter which account is used.

  There is also no documentation on how to implement the DR4000 and BE with storage devices open that apparently two support, but all the examples I've seen ignores OSD and uses just a disk path leaves ordinary.

  We are stuck with shiny new Dell and DR4000 backup server and no way to use them.

  If anyone can help?

  Ok.  Problem solved.  I disconnected the DR4000 of the field, it still wouldn't connect.  I joined it to the domain, and then BE could access the share OK.  I don't know why it did not work before.  A note, why you cannot join the DR4000 to the domain by using the domain administrator account?  You must use another account with domain administrator rights.

• Support ESXi 5.0 host FC connected tape drives in the virtual machine running symantec backup exec 2012

  Dear Experts,

  We recently purchased C0H19A: StoreEver HP 1/8 G2 6 - LTO Ultrium 6250 CF TapeAutoloader. The purpose is to backup of VMS data, I mean selected data in virtual machines, as for the exchange of data bases email for server accounts database SQL server etc.. We have a full VM backup plan, so using symantec backup exec software.

  We have this configuration:

  -TWO DL 380 Gen8 servers (running UPDATE2 Esxi 5.0), both servers have not all SCSI ports

  -One SINGLE HP P2000 G2 MSA FC Dual Cntrl storage

  -TWO HP SN6000 12 - pt Windows Pwr FC switch

  -HP ADF

  All them above are related to the CF. Symantec backup exec 2012 is also installed on Windows 2008 R2, which is a virtual machine.

  But now, we are unable to see the tape library autoloader through the virtualization layer in the device of machine Manager virtual backup exec. Reading on internet, I also found some details that connected FC tape drives are not supported by the Esxi hosts. We are really stuck in this situation, all the solutions to this. I also read the article from vmware saying configuration for Esxi 4.0 FC tape drives and later versions

  Installation of a physical server windows with Backup Exec 2012 and HBA and connected to above switches FC is the only way to see the ADF? Even after reading articles on the internet, I'm not clear, please guide what solution I have now to get this thing going, I really need to find solution to this.

  Waiting for answers.

  Kind regards

  Hello, I'm a Backup Exec support engineer and yes the method supported is only by connecting the tape drive to a server of physical media. See the introduction in the Backup Exec HCL on Configurations of http://www.symantec.com/docs/TECH175582 and http://www.symantec.com/docs/TECH146293 alternative

• After trying to synchronize with my laptop and failure, I've restored files from a backup and make me "this connection is Untrusted" I have not found a solution.

  I uninstalled Firefox 40, deleted the profiles folder, reinstalled Firefox, restored Firefox 40 and profiles from a backup and I still get this message. I even downgraded to a previous version and restored the profiles for this version and still this nasty error pops up on everything I try to do. I can't find any info on where are stored other files of files I'm not restore or change which still linger. I've never seen anything like this. That's after spending 3 weeks completely updated and change Firefox according to my needs and dumping Chrome, that's what I get. It seems I have to go back to chrome that I need a browser that works. I tried everything I can find this issue nothing works. I am really upset over this especially after that spent all the time from Chrome to Firefox. I really need an answer or I'll have to remove Firefox and return to Chrome, as much as I hate to do this. It still works!
  Someone has an answer for this? Is their draw at Mozilla to help with this? Help!

  Sorry for the delay in answering your question.

  Another possible reason for "sec_error_untrusted_issuer" If Firefox is not configured to trust your security software, such as Avast, BitDefender, ESET or Kaspersky. If you use one of these popular products, reinstall your product can take care of the problem, or some manual adjustments may be necessary. If you use one of these, please mention which for more specific suggestions.

• Aster Disk:S.M.A.R.T PRI hard status BAD, Backup and Replace

  My dear, please help me
  When I start my computer the msg show on screen
  Aster Disk:S.M.A.R.T PRI hard status BAD, Backup and Replace

  Press F2 to RESUME

  [transferred from viruses and malware to the Windows/Hardware forum space]

  This indicates that your hard drive is bad or is going to fail fast.  There is nothing regarding viruses or malicious software.  See this link:

  http://www.computerhope.com/issues/ch000184.htm

• Can I download Windows XP Backup and Restore Wizard?

  When I bought my computer I did not receive the Windows XP disks.  I want to make a backup of the entire system on an external hard drive, as opposed to the individual file backup.  All the help files I've found say to insert the XP disc.  Then I found the Backup Wizard online and install it directly to my computer?

  Since the Microsoft Answers forum does not have any kind of information system request when a new question is asked, we know absolutely nothing about your system.  Not knowing the basic information a problem prolongs the frustration and the agony of these issues.

  Thank you MS Answers, allowing the resolution of simple problems as frustrating and a lot of time as possible.

  If you are using XP Home Edition, you will need to install the XP Backup utility yourself and here are some instructions on how to do it.

  If you are not using XP Home and XP backup is to give you some grief, try to describe the issue in more detail.

  The backup program is automatically installed on XP Professional, but not on XP Home. If you have the genuine bootable XP Home installation CD, insert it into your system and navigate to this folder:

  \ValueAdd\MSFT\NTBACKUP

  Double-click the Ntbackup.msi file to start the installation.

  Here is a nice article from Microsoft which tell you all this:

  http://support.Microsoft.com/?kbid=302894

  Here is another article that explains how to:

  http://www.winxptutor.com/Ntbackup.htm

  If you don't have an installation CD and need to download the Ntbackup.msi file, here is the link if you can download:
  http://www.winxptutor.com/Ntbackup.htm

  If you are using in relying on the built in NT backup to back up your system, it is the primitive technology (obviously - because you will be asked for a floppy disk).  If you have a disaster (even minor), you will have a big problem, trying to recovery your stuff, if you don't have a floppy drive.

  If you want to make a backup, it makes sense to use modern technology - and that the technology is not integrated into XP.

  There are many popular options for XP Backup and imaging software (s) of third parties.

  A people a popular seem to love East of Acronis.

  With this (free 30 day trial) you backup, you can make a bootable CD or bootable USB (which is modern, huh?) and use than disaster.

  They used to have a completely free version - maybe no more - just the trial, then you must buy it, but it is highly respected.

  It is so much more robust than the XP Backup, it's laughable.

  Many other options if you do a little research on Google...

  Here are a few products that PML has proposed may be attractive (use Google to find them):

  Acronis
  Macrium Reflect
  Paragon backup and restore
  DriveImageXML

  Some disk cloning software for you to Google ideas:

  Acronis True Image Home 11
  EASEUS ToDo Backup
  Paragon Drive Copy or Partition Manager Personal
  Casper
  Norton Ghost

• During execution of the backup and maintenance on one of my computers, I noticed a folder and the file that I can't identify me...

  Original title: identity of unknown folder

  During execution of the backup and maintenance on one of my computers (Windows xp home, sp3), I noticed a folder and the file that I can't identify.  The name of the folder is cc68f6b7a7ca948eefb018f001 and the name of the update.exe file.  The properties of the file that it is a Windows Service Pack installation.  I tried Googling the name of the folder, but found nothing.

  Can you tell me with regard to this issue, and what, if anything, I have to do?

  Thank you.

  When some programs (including Windows) installs things, it can create a temporary folder composed of 20-30 random letters and numbers or random numbers and letters in the root of the drive of the volume with more free space.

  This explains why the records are sometimes on your C drive or any other drive - the most space?

  For example, you can see a similar to or called folder:

  D:\9470bb12e8a4f3447657236478e41c5

  There may be other folders and files in this main temporary folder such as amd64 and i386 platforms.

  They should normally be deleted when the installation is complete, but sometimes they are not - especially if the installation fails.  They are harmless but annoying.  You can think something is wrong when there are no or fear, that the files are really necessary.  To avoid confusion, you can delete the temporary files.

  If your installation has failed or the installation does not remove the folder to the random name when it finishes running again installation will be another folder at the random name.

  You may be able to identify installation (out of curiosity) by looking at some of the contents of the folder and decide if this installation was not serious, just remove the files/folders.  If the installation does not work for some reason, run again just installation will create a new temporary folder to the random name so the old temporary folder is really useless.

  Records are sometimes tough to remove.  Even if you are an administrator on the system, you might get a "sharing violation", "access denied", "used" or type similar message when you try to delete temporary folders.  Facilities sometimes use different permissions that can have a regular user with the administrator group.

  There are many methods to try to remove the folders, and some require third party programs to install or change some windows settings that could compromise the security of your system if you do not change them back when you're done.

  Start your system in Mode safe mode (by pressing the F8 key several times just before XP attempts to load) is one good method to try to remove the files because it does not have to make any changes to your system configuration or by downloading third-party programs.

  If you are running XP Home Edition, the following section on turn off "Simple file sharing" does not apply to you since in XP Home, Simple file sharing is always turned on.  If you are running XP Home Edition, skip the next few paragraphs and resume where it says:

  "If no part tool above work try a third popular called Unlocker.

  If Safe Mode does not work you can change the security of the folder when you start in Normal Mode to give your username full control over the files by navigating to it in Solution Explorer, click on tools, Folder Options, view and in the advanced settings window, uncheck (at the bottom of the list) use simple file sharing (recommended) and click OK.  This disables him recommended simple file sharing on your computer if you want to turn it back on when you're done to make everything you do.

  Right-click on the files of interest, click Properties and click the now visible security tab.  Change the properties, but you need (for example, select your user name, and check the box to allow full control), click OK to apply the changes.

  With usage share of active simple files (recommended) the checked the properties of the folder tabs are:

  General, sharing, customize

  With the use of sharing files simple disabled (recommended) box unchecked, the properties of the folder tabs are:

  General, security, customize

  Now, try to manipulate/delete the folder.

  It's a good idea to go back to the Explorer and the cheque in the box easy to use sharing files (recommended) when you have finished making everything you do.

  If none of the above works, try a popular third-party tool called Unlocker.

  Unlocker can be downloaded here:

  http://www.emptyloop.com/Unlocker/

  If you use Unlocker, be sure to install because he wants to add a bunch of options, addons, shortcuts and other extras that you don't need.

  You must add the shell extension so when you right click on the offending file, you will have a Unlocker option to choose.  I would just install it long enough to clean up the leftovers and then, I usually just uninstall and all parts of it.  You can always install it again another day if you like.

  Unlocker can be uninstalled when you have finished using it.

  Reboot when finished to ensure that boring records are really missing.

• Easy backup and restore no longer works?

  For more than 18 months, I used the Vista backup and restore the installation on my Dell laptop with no difficulty. Now, he refuses to answer or it's backup when in fact it is not

  Hello

  Here is a link to the forum microsoft specifically for backup issues

  http://social.technet.Microsoft.com/forums/en-us/WindowsBackup/threads

• Reference Dell backup and restore is unable to create a DVD of recovery on Windows 8

  Dear Dell,

  I am creating recovery discs "Dell backup and Recovery application" but when I was asked to insert the second DVD, the optical drive keeps rejecting DVD. The application will not continue to burn the second DVD and seems to be frozen. I tyied with different DVD brands/manufacturers and also-/ + r unfortunately. The question remains. I could find this 593906 article published 21-01 - 2013 (http://support.dell.com/support/topics/global.aspx/support/kcs/document?c=us&cs=19&docid=593906&doclang=en&l=en&s=dhs link). Although I did the updates, I'm still not able to create recovery discs!   File: after having inserted the Disc 3 application gives the message "Dbr.exe-" not found disk and stays there and rejects the DVD.  I spoke with the Greek team of Dell. I was told that warranty does not cover the support of sw even if my unit is less than a week. Furthermore, I learned that although "Dell backup and restore" application said THAT DELL is not actually a Dell product so they can't support. They my proposed to use the recovery of files from windows 7 place (which needs at least 8 DVD!). As you can understand it's a workaround and not a Solution.

  I hope that someone from Dell will consider the issue and to come back with a precise answer and a permanent solution.   (Model: inspiron 15 3521). Thank you

  Hi ylikonomos,

  You can try to uninstall and reinstall Dell Backup and Recovery Manager and Dell Support Center. Follow these steps:

  • Press the Windows key + 'X' on the keyboard.
  • Select "Programs and features" in the context menu that appears in the lower left corner.

  

  • In the list of applications, uninstall Dell Backup and Recovery Manager and Dell Support Center.

  Below, check the version of the BIOS installed on the laptop. Press Windows + "R" key, type msinfo32 and press ENTER.

  

  

  Identify the version of the BIOS. If A04, the update of the BIOS is not necessary. If this isn't the case, update the BIOS. Before flashing the BIOS please check this following:
  * No external device (printer, USB stick, SD card, DVD) must be connected.
  * All other programs should be closed and saved documents.
  * The power adapter and the battery must be connected during this process. The battery must be 10% or more than 10% of charge.

  Here is the link for the update to the BIOS: http://dell.to/VBwSAh. The laptop restarts after this update.

  Visit this link: http://dell.to/VBz1fr and click Dell Support Center. Download and install the application.
  Once done, visit this link: http://bit.ly/UUjIs0 and install Dell Backup and Recovery Manager. Restart the computer and check if you are able to create the recovery media.

  Please, try the following steps and share status.

• "Dell Backup and Recovery" asking the upgrade with the inspiron 15 model

  Hello

  I'm new to this forum and also started to use the Dell laptop. I bought Dell Inspiron 15 (model 3521) 01-Jan-2014. I am trying to take backup of my laptop on a DVD. When I clicked on 'Backup and restore of Dell' app in app Manager. I try to click on backup system option 'Dell backup and recovery' section, its upgrade premium or enter key. Its not that allows to create backup DVDs.

  What may be the issue? Because when I bought it, seller said that his original one.

  It's part a scam from Dell.  I've got 5 Dell portable computers/computers / tables all have this software on it with a VERY limited useage then weekly or if I get a pop window op offering the upgrade at a special price which, in the end, is the same price as if you would have just bought or 'improved' (like Dell likes to call it) the program to a regular price which IS : 39.99.

  What I hate about businesses, in particular, the one that I spend a lot of money with it, is when they think they can put a quick access on me or in my case 5 times that I have 5 of these upgrade special offer windows popping up each week.

  You're better off getting programs like Goodsync which will back up your computer or synchronize your files on an external hard drive, and that you can use on all of your computers for only $29.99.  I use it on my servers and my offices.

  Otherwise good luck with Dell and their implementation to special day called 'offer' that is the price of retail, after all.  NOT COOL DELL ALL!

• Windows 7 backup and restore error (0 x 80030002)

  Backup and restore Windows 7 shows the following error message after I start a backup:

  An internal error has occurred

  %1 could not be found. (0 x 80030002)

  The problem occurs only with my user account; other people who use the computer do not receive the message.

  How can I get the message to go away and view the progress of backup instead?

  Hello Zian,

  I would like to know some information about the problem so that we can help you better.

  You made any hardware or software changes on your computer before the show?

  Thank you for details on the issue.

  I also know that the inconvenience that you are experiencing because of the backup and restore the question. I will definitely help you.

  This problem can occur because of corruption backup and restore settings.

  I suggest using the steps described in the following articles and check if it helps.
  Reference:
  https://support.Microsoft.com/en-us/KB/979281
  https://support.Microsoft.com/en-us/KB/973455

  I hope this information helps.

  Please let us know if you need more help.

  Thank you

• Backup and restore - Windows 7

  Apology, long story - cannot shorten it, otherwise I'll think I forgot something.

  I just rebuilt my PC, reinstalled Win 7 on a SSD and restored everything (or so I thought) all my data on a separate HARD disk.

  When I look at the data I find loads of it is missing. I'm afraid I don't know the reason but want someone more competent than me confirm my fears, or better yet, tell me differently!

  Before getting the SSD, I got a 1 TB disk partitioned in C: for windows and programs, as well as the d: for data. The data were vast dating back to the years whose number of Paperport files.  There's always a curiosity, perhaps caused by transfer of data between several computers and HARD drives older over the years, I could never "see" all of my My Documents Paperport files, but only by going to desktop (or Windows Explorer) and open D: > users and then my user name. will in this case showed my a whole much fuller of the files and folders to go through My Documents. I don't think it was to do with me do not include them in the library because I believe that I had added things to the library as he was transferred, but I could be wrong.

  I think that it is possible that I had managed to create two sets of users, possibly by copying my Windows XP user account and the game 'full' of files (including all my Paperport documents) was not really visible to my 'real' user account in Windows 7.

  I always kept backups (including Images of the system) using Windows backup on the external (USB) 1 TB HARD drive. (G)

  I created originally the SSD by cloning my C: partition to the new SSD. (I've always built my own PC and Windows 7 on the HARD drive was an OEM installation and I had no right, then disks). It worked well, but I've always had a message on startup asking to choose the "Recovered" version I wanted to start. (It is possible that during cloning, I managed to install windows twice).

  I finally decided to put things away to the top (and I had gotten my Win 7 discs at hand). I did a complete (so I thought) backup of my C: and D: drives on a brand new 1 TB HDD internal (e) I had installed as the old USB has been slow (and complete) in case anything went wrong. I had installed a new, pure on the SSD and then (stupidly in retrospect) re-partitioned disk HARD original 1 TB in a single partition D: and "restored" the data from the new E: drive on the re-partitioned D: drive and put all Windows sites to point to the drive D: for My Documents etc. That's when I found that all the stuff that I previously had access via the workstation > users > Stuart was missing. (Why oh why didn't I just use the new E:drive as the data Windows drive and copy the stuff up drive D: when I saw all this and work!)

  OK I though all is not lost - I have the original backup to disk USB g: so I restored from there. Same no result - no files Paperport, nothing of what I used to have access via my computer > users > Stuart.

  So no data only backup Windows 'official' user account backup and ignore anything else on the D: drive? Was I wrong my backups? Are my data hidden somewhere that maybe a full restore of the system of the E:drive be recovered? I don't think, but I hope.

  Advice, suggestions, commiserations welcome.

  Hi Stuart,

  Thank you for visiting Microsoft Community and we provide a detailed description of the issue.

  As I understand it, the problem with the backup of the data on the system.

  Of course, I understand the concern.

  I suggest refer you to the articles below and check if that helps.

  Backup and restore: frequently asked questions

  http://Windows.Microsoft.com/en-us/Windows/back-up-restore-FAQ#1TC=Windows-7

  Restore files from a backup

  http://Windows.Microsoft.com/en-us/Windows/restore-files-backup#1TC=Windows-7

  Note: The article above will help you restore backed up version of the files that are lost, damaged, or changed accidentally. You can also restore files individual, groups of files, or all files that you have saved.

  Recovery and data backup

  https://msdn.Microsoft.com/en-us/library/bb727010.aspx?f=255&MSPPError=-2147217396

  I hope this information is useful.

  Please let us know if you need more help, we will be happy to help you.

  Thank you.

• Windows 7 backup and restore recording is not recent files (and task corrupted images)

  I recently discovered that my Windows 7 backup and restore does not work properly and need help to fix it.  The backup runs daily, but it seems that he spared not the files that have been generated in the last month or so.  For example, I was not able to restore files that have been created last week, even if they have been backed up yesterday.

  Any questions/comments that might relate to the question above:

  -J' had to upgrade to Windows 10 for 1 month and then downgraded to Windows 7, about a month earlier due to some software doesn't work only with Windows 10.
  -Last week, I realized that my automatic backup didn't work automatically.  I found the problem is due to a corrupt image of task in Task Scheduler I could fix.  I have developed from my backup with the recommended settings settings, and I discovered that the problem of missing file today.

  -J' still have a problem with the images of task corrupted because when I open the Task Scheduler, I get about 70 errors which "XXXX task: the task image is damaged or has been tampered with."  Any help

  Help for backup and the Task Scheduler issues would be greatly appreciated.  Thank you!!

  André

  Hello

  Thanks for posting your query to the Microsoft forum. I will definitely help you with this.

  This could be due to corruption on the system files, please follow the methods below.

  Step 1: I suggest you to re-create the Task Scheduler.

  Steps to re-create the Task Scheduler

  1. Click Start; in the start search type regedit.exe and press ENTER. (If you get a consent prompt, click Yes).
  2. Navigate to the following location. HKLM\Software\Microsoft\Windows NT\Current Version\Schedule keys and remove its subkeys.
  3. Save the changes and then close the registry editor.

  Now check if the Task Scheduler works.

  Note: The steps mentioned below includes the modification of the system registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

  How to back up and restore the registry in Windows

  Step 2: Perform the scan SFC

  I suggest that you can exercise SFC scan and check if that helps. The sfc/scannow command analyzes all protected system files and replaces incorrect versions with appropriate Microsoft versions. It is a Windows utility that allows users to find corruptions in Windows system files and restore the damaged files.

  See the link: use the File Checker system to repair missing or corrupted system files

  Please answer us with this information and the current state of your computer, we will be happy to help you further.

  _______________

  Thank you best regards &,.

  Isha Soni

• Backup and restore > Creat an Image of the system: program cannot find a WD external hard drive

  I recently bought and installed a MyBook 2 t Western Digital network drive.  It installed fine and I can see listed on the 'Computer' desktop and icon within the Norton backup program.  I have setup my regular backup routines successfully.  On the bottom: I recently lost a hard drive and replaced with a new one and spent several days to restore the system and install any patches, etc.  It was particularly difficult to get the installed Windows 7 SP1.  I wanted to install this drive external hard to use Windows built-in Backup and Restore to "create a system image.  When I select this option, the program asks me where I want to save the backup. I select the button of "on a hard drive" and search for the external hard drive.  It notes the two internal hard drives, external hard drive is not found.  Support WD provided the following instructions:

  ********

  If you have mapped the drive and backup Windows and restore is not able to
  see even the mapped folder. I recommend you to check that the network
  Services by clicking on "Start" and type "Services.msc" and press ENTER.
  It will bring up the Services Control Panel. You will see all the services on
  your computer is listed here.

  Since we are here, we will check that all the
  Associated network services are rising and run correctly. You will verify the
  Next:

  -SSDP Discovery
  -Network Access Protection Agent
  -Network connections
  -Network list service
  -Knowledge of network locations
  -Service of Network Store Interface
  UPnP device host-

  All of these Services, under the State, must be either "Manual" or "Automatic" in
  in order to work properly. If any of these Services are 'off '.
  in the status area, you will need to enable it. To do this, you right-click
  on the Service and click 'properties '. After that, the "Startup Type".
  Set it to automatic, and then close.

  In addition, you will need to check
  as options network and sharing are all set up correctly. To do this, which
  you need to do is click on 'Start' and open 'control panel '. There, click on
  "Network and Internet" or "center network and sharing", according to the
  display type. After that you are in "Network and Internet", you can select 'network '.
  'and Sharing Center'.

  In "Network and sharing Center", on the Panel for
  the left side the last option should read "advanced by change sharing settings."
  That open. On the area of "work at home or", set the parameters as follows:

  -Network of discovery-
  -File and Printer Sharing - on
  -Public folder sharing - suite
  -Media Streaming - suite
  -File sharing - connections
  128-bit encryption is very good.
  -Password protected sharing - Off

  ********

  Everything was as expected, but he has yet to find the external hard drive.  When it doesn't work, they punted (well...' this isn't our software "").

  I am running Windows 7 Home Premium, 64-bit OpSys

  The drive is MyBookLive 2T WD network drive.

  Any ideas?

  Thank you

  In Windows 7 home Windows backup won't backup to a network drive.  W7 professional and higher.  There is a possible work around

  Windows 7 Home Premium network backup

  http://www.overclockedtechies.com/2012/02/Windows-7-Home-Premium-network-backup/

• I ordered and paid Windows 8 DVD-backup and it has not received even after my complaint.

  Original title: order No. -: WD06391286 date:-24-11-2012

  Hi team,

  I ordered (order No. -: WD06391286 date:-24-11-2012) and paid Windows 8 download and DVD-backup and get the reception saying the DVD was send in 3 to 5 days.

  I do not have the W8 backup DVDs to date.

  It should be delivered by the retailer: but after my complaint there is no response from this side.

  arvato distribution GmbH
  Benzstraße 5-7
  33442 Herzebrock-Clarholz
  Germany

  Hope Microsoft can give them a clue.
  My mobile no.-

  My Email ID - * address email is removed from the privacy *

  Thank you best regards &,.

  Sunil Y.Patil,

  Hi Sunil,

  Thanks for posting your question in the Microsoft Community.

  I suggest you to check the status of your order information in summary of Windows command from the link:

  Summary of command Windows:

  https://www.mswos.com/

   

  I also suggest to contact ESD (Electronic Software Download) support the link:

  Electronic download Support software phone numbers:

  http://support.Microsoft.com/GP/ESD-support-phone-numbers

  I hope that the information above helps you.