Backup of z10 blackBerry Smartphones

Hey guys,.

I hope you can help with this. I had a new z10 and cracked the screen within a week of my fist and unusable, but I can always connect it to the computer. is there a way to restore my blackberry 9810 torch and information that my z10 is preserved as textmessages and notifications?

Hello jerry101927,

Welcome to the community of BlackBerry Support Forums.

Thanks for the question.

The BlackBerry 10 backup cannot be restored on BlackBerry 7 devices.

Let me know if you have any other questions.

See you soon.

Tags: BlackBerry Smartphones

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