Backup on external hard drive problems...

I can't backup to external hard drive, it starts and does not say "Device not ready" then I tried to back up my laptop outside even hard without any problem. Could it be, if I tried a different USB port on my desktop external hard disk... Any other ideas please...

Concerning

Have you tried another USB port (your post is unclear)?

The external hard drive has its own power supply or just connect with a USB cable?  If there is no separate power supply, disconnect all other USB devices (except keyboard and mouse) and see if that helps.

The external drive shows in my computer?  If so, what happens when you double-click it?

Don't show external drive in disk management (start > run > diskmgmt.msc > OK)?  If so, a drive letter is assigned? If so, what is reported to the layout, Type, file system and status?

Only the external drive shows in Device Manager (start > run > devmgmt.msc > OK) to the title of "hard disks"?  If Yes, what is displayed when you double-click on and look at 'Device status' and 'Use of the device' in the general tab?

Tags: Windows

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