Bad Windows driver

Install a USB to Bluetooth device as well as drivers.  Shortly after, Windows update indicated that he had to install two bluetooth drivers.  Device don't start later.  Error message reads: this device cannot start. (Code 10)

Click on 'Search for solutions' to send data about this device to Microsoft and to see if there is a solution available.

No solution was available.  How does a report to microsoft windows driver problems and how one continue with troubleshooting efforts.  Advice requested

MNewsome salvation,

Try the methods listed in the link below: errors description 10 Code that generates the Device Manager in Windows on computers: http://support.microsoft.com/kb/943104

Let us know if this helped.

Thank you, and in what concerns:

Samhrutha G S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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