Bangin blackBerry smartphones ' my head against a wall re: Internet e-mail configuration. Help, please! I'm desperate.

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• BlackBerry Smartphones will not let me click on Internet e-mail account

  I have recently changed my email address and must so far on my Bold 9900. I go into settings > email accounts and tap / click Internet e-mail account, but it does nothing. I've used this feature to add/modify items of electronic mail. This allows me to click on the account of the company, but when I click on Internet e-mail account, nothing happens.

  Have rebooted device a couple of times and get the same problem. Any ideas?

  EDIT:

  Details of the device:

  BlackBerry 9900

  7.1 bundle 1149 (v7.1.0.342, platform 5.1.0.276)

  Hi Nick_55515,

  Welcome to the community,

  Try this:

• BlackBerry smartphones think I've seriously damaged my BB curve9320! need help ASAP please:)

  Could you possibly help me please?

  I had a blackberry 9320

  My encryption settings and firewall settings are locked and have tried everything to unlock

  And also my application management won't let me not reset my fire wall guests Ant guard saying reset

  By default the permissions without what do? I havnt had my discs either...

  Hello and welcome to the community!

  I can't tell you how you got in this situation, but what you describe resembles a restriction of the COMPUTING policy... Please check here:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  If there is a COMPUTING strategy and you are on corporate/BES, then you have to go talk to your BES admins... they are in control.

  If you have a COMPUTER policy but are not in BES, then you will need to make fairly drastic measures to clean it... and you don't need your original discs... just a PC and access internet.

  First, download and install the PC Desktop software:

  • http://us.BlackBerry.com/software/desktop.html?lid=us:BB:software:desktopsoftware & CAL = us: bb:softwar...

  Now, the behavior of your BB to your PC a backup:

  • http://supportforums.BlackBerry.com/T5/General-BlackBerry-functions-and/how-to-backup-your-BlackBerr...

  Now perform a ResetToFactory

  • KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Now run a restore of your BB of the backup that you have brought to your PC... but don't forget and NOT do a restore roughly. Don't restore these databases you need and more precisely to avoid those that relate to the COMPUTER policy:

  • KB10339 How to use BlackBerry Desktop Software to restore data from a BlackBerry smartphone from a backup file
  • KB03974 List of database for the blackBerry smartphone

  Now you should be in control on all these parameters.

  Good luck!

• BlackBerry smartphones can not open the eyebrows of internet

  I ca not open internet or the accsess my Id eyebrows, always have an massage as my eyebrows is bloked

  can not set up my new email or ID

  Hello and welcome to the community!

  Since little information, we unfortunately have to make assumptions... the content accurate and full of error messages is always more useful than a short short description.

  So here's my proposal? Is there a COMPUTER policy on your device?

  • Article ID: KB30076 How to check for an it on a BlackBerry smartphone policy

  Is there and you're on BES, then stop now and go talk to your BES admins... they control everything.

  If there is and you are not on BES, then you need to clean your unit of the it policy:

  • Article ID: KB31291 How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software Settings

  Be very attentive to provided warnings, particularly the fact that your device will be wiped clean in the process. You can find adequate instructions to backup via the link in my sig auto on this post. But, when you restore, do not full restore... restore instead, only those databases you requested (e.g., calendar, contacts, etc.) and more precisely to avoid restore and data bases that have nothing to do with politics, COMPUTING, business, or anything similar. If you restore the databases, the it policy will be conscientiously restored to your device, and you will be right back where you started.

  If there is no COMPUTER policy, contact your mobile provider for formal support.

  Good luck and let us know!

• BlackBerry Smartphones Can not put in place a personal e-mail account. I have only option to activate a company account

  Hello.  I've worked for a company and access enterprise server needed to receive e-mails from company on my Curve 9330.  When I need is more capability, I called my provider, Sprint and cancelled my plan Enterprise Server and was able to set up a personal email account.  I need to recharge the phone to the default values and now when I go in the installation program to configure a personal e-mail account I only get the option.  When I select the email icon I automatically join in a sign 'no active account' and wonder of my enterprice account activity by providing an email and a password.  I don't have these and my personal e-mail id and password do not work.  I looked through the forums and follow the suggestion which has not solved the problem.  I also called Sprint and confirmed I have more company on my account/plan, in addition to checking with my local cable/internet provider that they do not cause the issue.  I rebooted the device 3 times today and have not made any progress.  Any help would be appreciated.  Thank you.

  Hello and welcome to the community!

  With a strong carrier network (for example, not only WiFi), I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message from your BB... Please wait just before moving on to the next step):

  1) register HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  2) Remove and return Service books

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  3) restart

  • With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes.
  • See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should contact your mobile provider for official support... but, this time, not only ensure that BES is deleted, but the BIS (BlackBerry Internet Service) is active, this is necessary in order to have personal email accounts on your BB device (as well as many other owners of BB services).

  Good luck!

• Smartphones blackBerry e-mail irritation - help please

  Each time my Inbox to work on updates of Outlook (and this includes save the messages in the Inbox before sending) a copy is sent to my phone inbox. This means that whenever I open my Inbox uotlook on my desk or make a break while composoing email, another copy of the e-mail message is sent to my phone. I have so many copies (some of them incomplete compositions) on my phone. How can I stop this?

  BES is BlackBerry Enterprise Service. This is the link between your corporate e-mail system (for example, Exchange) and the corporate BlackBerry SmartPhones. Any use of the "Drafts" folder only under BES exist between the BB and the mail server.

  If you are not in a BES environment (in addition to the possibility of the company, there are also some services 3rd part providing messaging services BES-tied), then something might happen.

• Clock blackBerry Smartphones busy (e) in the middle of the screen, common solutions helps do not

  I have a Blackberry Tour 9630 with the OS 5.0.0.591 and I still see a timer/clock occupied the middle of my screen. This is usually for a 10-15 sec and seems as if the BB is 'think '. I tried common solutions as the closing of applications with the command close to do a battery pull, etc. and continued to have this problem. Any suggestions?

  If it helps, here is the third-party applications, I have installed. I put an asterisk beside those who need to stay open (or at least I think they must stay open?):

  -1.8.4 fourSquare

  -Google maps 3.2.1

  -* Memory Booster 3.3

  -* MissingSync 2.0.4.301

  -OpenTable 1.0.2

  -* RingScheduler 1.0.30

  -* Skydeck 3.20

  -The weather channel 1.5

  You store pictures on the BlackBerry smartphone or ON the Media Card?

  Look at the Options > file free of charge. What is the number said out there?

  Similarly, you don't think, you have a lot of applications running, but if you open the application switcher function, what is there?

  Is the browser on a page?

  Try opening the browser > options > Cache operations > clear the Cache.

  Now, do a reboot: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  Once the backup device, give him five minutes to calm down all activity data.

  Now, let's see if you keep saw the hourglass lag?

• BlackBerry smartphones not receive answers, just original sent by e-mail

  I am new to the world of Blackberry (since 5/08). I have received an e-mail from a customer response problems. When she answers, I get the original email, I sent to him but not his response to it. Any ideas how this happens and how to fix it?

  Hello

  I think it's without a doubt on his side, but I don't think we could

  be a % 100 percent sure.

  Wish I had a better answer for you.

  Maybe you could give HIM a Blackberry for a 'customer incentive program.

  and make her happy and solve your problem by e-mail at a glance

  Thank you

  Please take a moment to fix the thread.

  Ok?

• HELMET No. Smartphones blackBerry icon when I plug in the BB Bold 9900 helmet. Help, please!

  Hello

  I just got my new BB bold 9900. Has updated the OS to v7.1.714. Now I see not a helmet on the homescreen icon when I plug the headphones of BB. Although I get sound when I plug from the 3.5 mm plug.

  Another issue is when I receive a call I am not able to hear the call, ringing on the headset, rather that I hear from the speaker as I would when no headset is plugged.

  I heard that it is a common problem when an upgrade of the OS is made. Is there a solution? Help, please!

  Hello crazygamerg7,

  Welcome to the BlackBerry support community.

  Thank you for your question about the helmet on the BlackBerry 7.1 software feature.

  The headphones icon should only appear in within the phone application and not on the home screen when connected and on a call.

  The ringtone will also go through the speakers of the device and not on taking 3.5 mm connected headphones. This is normal.

• BlackBerry smartphones, I can't locate the Internet e-mail configuration option

  I follow demo and instructions of installation internet e-mail account set up on my new Torch 9800.  My setup of e-mail goes direct to the activation of the account of the company - no option to select the internet e-mail account or e-mail of the company.  I have tried the factory reset - just in case I had messed up during the initial configuration of the new phone.  the software is V6.0.0.600 platform6.6.0.233).  My UK 3 account is internet enabled (all works on my old Samsung Galaxy S phone).  Advice please.

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• Woes with SOAP - bumping your head against the wall!

  Please help me. I'm going nuts. I read everything I can on the net, including this form and just can't get this webservice to work.
  
  I'm trying to set up my CF application to work with Chase Paymentech webservices. I tried using the XML API that they have and have had a chance if I would try their SOAP API of thought. The WSDL is located here:
  WSDL file
  
  I am trying to use the NewOrder method.
  
  I first tried to use CFINVOKE. (See list 1 of the Code)
  
  The error I get is: operation "newOrder' with the website service settings {OrderID = {sd_1}, MerchantID = {700000208140}, IndustryType = {EC}, BIN = {000002}, ccExp = 1010, tra = {A} nsType, ccAccountNum {5454545454545454}, is TerminalID = {001}, amount = {100}} is not found.
  
  Then I read a post on this forum and tried to create the SOAP request using cfsavecontent, then using cfhttp to pass to the Web service. It seems to do nothing but because cfhttp.fileContent simply returns the contents of the wsdl file.
  (See list 2 of the code)
  
  I have structured my SOAP request based on the example soap request in the documentation provided by Chase.
  (See list 3 of the code)
  
  Paymentech integration library can be found here:
  Integration library
  
  The technical documentation of Web services can be found here:
  Care SOAP
  
  Please note that you will not be able to connect to this webservice, unless your IP address is registered with Chase, that's why I posted the WSDL locally on my server.
  
  Any help anyone can offer would be great, my forehead becomes painful and my wall is damaged.

  OK, nevermind. With the help of Greg Miller, I realized using the XML API.

  Thanks for nothing people. ;)
  Joke.

• Portfolio I am banging my head against the wall, trying to understand...

  I want to build a portfolio with the categories. You click on something and the appropriate slide show or lightbox appears or comes into the scene. The disturbing part is that I don't want to scroll anywhere. I want to just 6 categories and each lightbox respective all in the same place. Any ideas?

  In this case, I recommend using something like a panel tabs widget and a viewer for each within a specific panel.  You can create the overall design to display the viewer in the first Panel and copy the rest to maintain the consistency of the design.

  See you soon,.
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• Hitting our head against the wall on FlashVars

  Ok. It was supposed to be a quick few minutes change that consumed hours. There is something wrong, but I can't.

  All I want to do is read a number of a FlashVar. Here are the code snippets relavent.

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  AS3

  var keyStr:String; 
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  var paramObj:Object = LoaderInfo(this.root.loaderInfo).parameters; 
       
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       if(keyStr == "pid") strFlashVarPID = valueStr; 
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  if(valueStr=="1") pid=1 else pid=2;
  

  I always get a pid = 2.

  Why? How can I solve this? I don't see trace values when you view the SWF file in a web page.

  humor me and:

  now, just make sure that your framework of tlf is "merged into code" by clicking on file/publish settings/flash/actionscript 3 parameters/library path by default/link/merged in the code.  Repeat the test.

• BlackBerry Smartphones Blackbold does not start after the progress bar screen. any help

  I have a problem with my blackberry bold 9700. When I reboot, the next screen that comes after the progress bar screen is my network name of phone, and nothing happens. I get a screen of "vodafone" with their logo.  nothing happens after and I am not able to access blackberry. What's wrong. any help on how to run again

  Hello and welcome to the community!

  I recommend that you try to start safe mode:

  • KB17877 How to start a smartphone BlackBerry in Mode safe

  It will take several attempts to get the combination of keys ESC (press/release/hold) OK, so be patient. When properly in Safe Mode, see what happens.

  If the behavior continues, then well... think what happened just before this behavior started? A new application? An update? A theme? Something else? Think carefully that the slightest change can be causal... and try to undo all that was.

  But if the behavior continues mode without failure, you may need to consider more drastic measures - WIPE, OS Reload, BBSAK Wipe/Reload and the process of reloading OS 'skeleton '. To prepare, you should be sure that you have a full backup of your PC... Please see the Backup link in my sig auto on this post for instructions.

  Good luck and let us know!

• BlackBerry smartphones can not open the body of the e-mail or surf the web

  Have a verizon 9850 for 1 day.  I get by email, I can hear it when it comes and I can see the header, but it won't allow MW to open it.  I was able to open an email of confirmation of installation of the Blackberry, but that's it.  In addition, I can't surf the web or connect to the web.  Verizon told me a defective phone, but everything else seems to work very well.  Would it be a firmwear upgrade?  Someone has an idea?

  Yes, I had tried that but thanks for yor reply.  After that I had posted, I tried to reinstall the operating system and that seems to have solved the problem.