bar of Windows control and the acrobat menu bar appears

Hi there,.

we have the problem that le Acrobat 9 Standard a display error on a PC. The menu bar with File, Edit, etc. is not displayed, also the bar where you can minimize, maximize , and close the window is not displayed.

I have installed all new Windows after error occur.

I have deleted the Adobe folder c: \Program Files, C:\ProgramData, C:\Users\ directoryXXXX\Appdata\Roaming, LocalLow and local then reinstalled the software acrobat.

I also gives the user full control on the path c:\program files\adobe, without success.

It is a Windows Professional 7 64-bit computer, which is a completely new and has been just installed. There are only office small business 2007 and adobe acrobat 9 standard is installed. It's the latest version

Here are some screenshots of the error.

After I installed the Adobe Reader X, but that he had no error.

I tested a repair installation, a new installation of windows, but the error already there.

I don't know how I can solve this problem.

If you press F9, shows the windows control bar.

If you press F9 again, shows the menu bar.

But when you restart the software, you get the same problem.

I hope someone can help us.

The same error we have obtained with adobe reader software. You can read it here: Re: Anzeigefehler beim Adobe Reader 10.1.4 und bei Adobe Reader 11 aktuellste Version

The solution of this thread has not helped with this error.

Please try the fix for Kapersky labs and let us know the result.

Tags: Acrobat

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