Battery does not connect to the charger.

My battery works on its own. My charger works on its own. However, now they will not conncet together so I can't charge my laptop. He recorded the charger for about 30 seconds after annitional card (say Pluged in, no charging current), then it goes back to the battery panel normal despite the fact it is always plugged.

I have a Hp Pavilion laptop g6.

Please help, Fiona.

Hello Fiona,

Try the following.

First, shut down the laptop, unplug the power adapter, remove the battery and then hold the Power button for 30 seconds.

Now plug the power adapter without the battery inserted. Robinet tap away at the key esc that you start the computer to launch the Start Menu, and then select f10 to open the bios menu.  Press f5 to load the default values (sometimes it's f9, but the menu below indicates the correct key), use the arrow keys to select 'Yes' and press ENTER.  Press f10 to save the setting and still use the arrow keys to select 'Yes' and press on enter.

When windows has fully loaded, open windows control panel, open Device Manager, expand the entry for the Batteries, click right on and the Microsoft ACPI compatible with battery control method and select Uninstall - do uninstall not something else here.  When the uninstall is complete, shut down the laptop, unplug the AC adapter, reinsert the battery, plug in the AC adapter and then start Notepad.  Windows will automatically reinstall the driver - Windows leave running for a few minutes then restart the laptop to see if it contributed to the issue at all.

Kind regards

DP - K

Tags: Notebooks

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