Battery indicator blackBerry Z10 is stuck at 100%

After I've updated by BB Z10 for 10.2.1.2102 / 2141, the battery indicator always shows 100%. Even when the batteries get exhausted. Downside is that the phone suddenly stops after its battery is discharged. Before stopping this moemtarily shows the color indicator of battery as red (empty), beeps and stops.

Have tried a number of things such as take out the battery during the charge and replacement, removed a number of apps but no use. I think that its an OS problem.

Try a new battery.

Tags: BlackBerry Smartphones

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    Hello and welcome to the community!

    Please try this sequence... Note that, throughout the entire 4h15m process, your BB must be directly connected to a charger checked (not PC USB, not a docking station):

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    I thought I'd give an update I solved the problem! The only solution is to get a new device.

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    Z10 was connected to the wall charger and all the tips/advice you mentioned have been tried. He could not start device.

    Before trying the ADF, to check if battery is dead or defective; I kept it in my brother Z10. The battery was load and after a while, he turn the unit on its own.

    However, the pile of work of Z10 my brother could not initialize my camera. I guessed corrupted software connection or the battery could be a problem.

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    I found one of the metal connector stuck / out partially / fits loosely / spring-movement irregulars / and is not able to communicate perfectly with the metal strips of the battery.

    I tried to solve this problem by manually removing the metal connector. After several test, I managed to do it.

    I put my battery in my Z10, he acknowledged, and red LED flashed, name BlackBerry flashed, Blakberry OS Reload icon flashed-has increased 100%, Blackberry 10 name flashed and Z10 began. Device came to operational status.

    Current operating system version is 10.3.2.2836.

    No SIM or media inserted in it.

    Charge the unit and check if all functions work fine.

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