Battery on Satellite U400 problem

I bought my dad a Satellite U400 laptop 10J for her birthday there is a little less than 2 years. More than 60 years and not too keen on the use of a laptop computer, he left the unit in her closet for nearly a year before turning on. The first problem with the laptop materialsed turns don't not on with the error "battery not recognized." Subsequent update of the BIOS got the laptop so that it starts. However, despite the now (or appearing to be charged) battery can hold only about 10 minutes of charge. It got progressively worse until it is the only way to use the laptop to keep constantly plugged in. As you can imagine, limiting the usefulness of having a laptop in the first place.

I got back to the retailer and given that I had bought extended warrantly, hoped that they would replace the battery. They refused, indicating that the battery is not covered and that, by not using not the first laptop after buying, I had damaged the battery current.

Is this possible? Can do a battery irrevocably damaged by the inactivity? I think that the period was approximately 9 months, during which it had not yet unpacked it in the box.

If that is the case, are optionally spare batteries or should I order a battery Toshiba orginal? Also, are there long lifetime battery options available for this model?

Thanks in advance

> Is it possible? Can do a battery irrevocably damaged by the inactivity? I think that the period was approximately 9 months, during which it had not yet unpacked it in the box.
> If this is the case, are optionally spare batteries or should I order a battery Toshiba orginal? Also, are there long lifetime battery options available for this model?

Yes, it can happen. It is recommended to charge the battery full, even if not used. You must use original Toshiba batteries do not think that it is extended life battery available
You can read more just for information:

http://APS2.toshiba-tro.de/KB0/FAQ35007K001ZR01.htm
http://APS2.toshiba-tro.de/KB0/TSB8702EU0001R01.htm

Tags: Toshiba

Similar Questions

  • Question about battery for Satellite U400 - 12 p

    Hi all

    I have Satellite U400 - 12 p, battery is 3700mha, but on the Toshiba web site is the 4400mha standard, so it's true that on the website is the error?

    second problem, when working on battery (Vista Edition home premium x 86), the cpu still works on 2000 MHz, and I have only 2 hours my battery. Can I 'take control' of my processor?

    Thank you

    Hello

    I checked the news on Satellite U400-12 p and I can't see the info on dough here but the fact is that the Satellite U400 comes with battery 6cells 3700mAh ability. The part number is PA3634U-1BAS/BRS.

    As option to upgrade Toshiba also offer 6cells with capacity of 4800mAh battery. The reference number of this battery is PA3635U-1BAM/BRM.

    So to all options check power options - Start Control Panel System & Advanced Maintenance Power Options > choose a power plan Plan change change power avancΘs processor power management settings.

  • Satellite U400 - problem with the new extension to 2 GB RAM

    Hello

    My satellite U400 have 3 GB of DDR2 memory. (2 GB DDR Kingston PC5300 + 1 go)
    I tried to put 4 GB of RAM (2 x 2 GB DDR2 PC5300 Kingston).
    But I have the blue screen on startup of windows.

    Each extension RAM works very well (try with 2 GB of RAM only).

    Windows 7-64 bit / CRUCIAL M4 256 GB HARD drive.

    Do you have any solutions?

    Thank you.

    Can you please post exact model laptop (U400-xxx)?
    I just want to which Kingston modules are 100% compatible with your laptop satellite.

    I can only imagine that you are using incompatible Ram. All compatible modules will be recognized correctly and you will be able to boot your laptop as usual.

  • Satellite U400 - problems with the Panel, the touch and media keys

    Hello, I have the TOSHIBA Satellite U400. Everything's a lot but I have some concerns.

    1. the touch screen (media buttons on the top of the keyboard - mute-media-play/pause-stop-rewind-forward-) turn
    the computer running if you touch! How to stop that from happening? I only need to use the POWER button.
    Start button / stop is sufficient.

    2. press MUTE on the touchscreen, no its not really "mute" or "disable." Instead, she don't
    is the Tower the White Glow Light for all Touch Panel ON and OFF (including the word "SATELLITE").
    How can I make it works?

    3. When you connect to Windows, I can choose between the password or RECOGNITION of FACES. How do I
    Assign the FACIAL RECOGNITION only without having to choose it?

    Thank you

    SAL :)

    Hello Sal

    I played around with this stuff and here is my opinion on this subject.

    (1) as far as I know there is nothing strange. I noticed the same thing on notebooks too. For example, if you want to listen to music, you can simply press PLAYER button (3rd from left) and begins at will for laptop and open windows media player. If you want to go on the internet you can simply press INTERNET ((deuxieme button on the left). Laptop will be put into construction and Internet Explore will be open.
    So there is nothing strange, and even get on my Satellite P200 and brand-new Satellite A300.
    To be honest I don't know if this can be disabled. I'll ask a friend of mine. It is monster of Toshiba and maybe he knows more about it. But this behavior is certainly not strange.

    If you want to use only the power button and then press power button to start. Do not touch the other.

    (2) Please check s operating manuals and look for info on this button. AFAIK it is clearly written Mute or LED on / off depending on the model you purchased, press this button to mute the sound or turn on or off the illumination of the logo of the brand, touchpad and buttons.
    So please do not mix anything. This button has no two options. On your model, you can disable illumination only. It is the same on my laptop. So there is nothing wrong with your laptop.

    (3) you also misunderstood this feature. If face recognition is activated the two options will be displayed. If you do not want to enter a password you can use the option of face recognition. But what you will do if for some reason your face may not be identified correctly. How you want to connect?

    So, please don't be irritated by these things, everything is OK.

  • Satellite U400: Problem connecting Bluetooth & PCsuite

    Hello

    I have a little problem with U400 and Ericsson C510 attempts to connect by bluetooth.
    Installed a new bios, bluetooth stack 6.10.10 (T). The bluetooth stack sees C510 but when he tryes said pair "Detection of service failed.

    When I try to pair devices PCsuite 5.009.00 it goes further.
    Suite PC give me the code PIN and C510 request entry, but when I confirm the PIN in the C510, PCsuite returns the error "pairing failed, you want to repeat?

    This time C510 apears in the window 'see devices in the options bluetoothstack...' but PCsuite sees C510 and BluetoothStack or...

    Thank you in advance.

    Hello

    I had a similar problem with Satellite P200 and my mobile phone from Motorola. Yesterday I installed the latest version of stack 6.40.02 BT (T) and all of a sudden, everything works fine.

    Please install the last pile of BT of http://aps2.toshiba-tro.de/bluetooth/ and try again.

  • battery Toshiba satellite c650 problems

    the time of battery icon remaining never fails when I go over it. It remains the same for example 41% until it turns itself off.

    the only way to tell how much it has recharged is restarting.
    I hope someone can help. Thanks sue

    Hi Suzanne,.

    ·         Did you do changes on the computer before the show?

    Follow the steps in the article.

    Solve battery problems

    For reference:

    Battery meter: frequently asked questions

    What is the precise the battery meter?

    Hello

    Thanks for your response, I looked at the links you sent,.

    but nothing seems to help. I think it needs a new battery.

    Sue

  • Battery for Satellite U400-13D

    My laptop is 2 years old.
    The battery lasts now for about 20 minutes before it hovers. Is there something I can do to rejuvenate it?
    If this is not the case, what is the most powerful battery and long-term, can I buy to fit the laptop?

    The unit he is the model No. PA3634U-1BRS but Toshiba do not appear on the list!

    Thank you in advance.

    Kishan

    Hello

    > The battery lasts now for about 20 minutes before it hovers. Is there something I can do to rejuvenate it?
    I doubt you can do anything else to replace this part.
    It seems that battery runs slowly to the end and replacing the battery is the real solution.

    You can buy a battery of 6 cells PA3634U-1BAS/BRS or PA3635U-1BAM/BRM.
    The two should be compatible

  • Satellite U400-10W (PSU40E): need of BIOS to fix the battery problem

    Hello

    I already have a Satellite U400-10W (PSU40E) with the issue reported in the technical knowledge base (the battery is not recognized and does not load after a long period without power).

    To solve this problem I need a bios or above 3.0 but the latest available bios (4.00 - bios - 20090430082154.zip) in the download page refers to an invalid link.

    Please is - someone has a bios (version 3.0 or higher) for Win32 poster systems?

    Thanks in advance.

    OK, thanks for this entry.
    I think there could be something wrong with the Server driver Toshiba European page
    I think it will be corrected in the next time lets hope ;)

  • Satellite U400-119 - battery not recognized

    Hello

    I just bought a laptop TOSHIBA Satellite U400-119. The operating system is Windows Vista Home basic.
    Before I turned on the laptop, I plugged on the CC adapter and let the batteries reload for 24 hours.

    However, after 24 hours, battery LED icon is orange and blinks (which means that the battery is low according to the user manual).
    When I tried to turn on the laptop without the adapter DC laptop computer did not respond. So I installed Vista while the laptop was still connected to the DC adapter.

    After installation, the Vista battery icon displays a red cross on the battery icon, which means that it is not recognized.
    This is a brand new laptop so I think the battery needs to be replaced, but I don't know.

    Someone at - it had a similar problem?
    Any sollutions to my problem?

    Thanks in advance!

    A display really interesting because one of my friends got the laptop U400 and a similar one issued what s happened too.
    Suddenly, the battery did not recognize I thought that it s a malfunction of the battery. But I was wrong.

    The solution is very easy.
    You must update the BIOS and this should help get rid you of this strange issue.
    My friend did the same thing and it worked!

    So check it out. Download the BIOS compatible and right and update!

    Good bye

  • Satellite U400-11Z - only begins with battery connected

    Hello!

    Well, I have a Satellite U400 11Z and I was just seeing a web when suddenly my laptop died. My battery was not on my pc and I had only my laptop with the power suply. I re - connect the Power suply, I tried other connections, but nothing, my laptop does not light. I have tried with battery and was okey but my laptop does not detect the power suply so:

    -This problem might be because the Power suply (Toshiba PA3468E 19V 3, 95) was crushed?
    - Or this problem could be because my detect Notebook power suply broke down?

    How can I test the second option?

    Thank you very much and sorry for my English!

    Sergio

    Hi blux,.

    What happens if you connect the AC/DC adapter, while the laptop is turned on? If you turn off the laptop, will charge the battery?

    In my view it is difficult to say what exactly is the problem. In the best case you should ask a friend who has an adapter AC/DC compatible that you can test to determine what the problem is exactly. Otherwise go to a service provider authorized with notebook and AC/DC adapter and leave guys check it! ;)

  • No battery detected on Satellite U400?

    Ive just bought a new Satellite U400 and ive charged for hours and when I leave the power cable it shuts off and only turns on when it is plugged in to the charger. and says on the toolbar at the bottom of the battery is not detected.not sure what to do?

    Put the laptop to a service center authorized to repair. It sounds like the battery or motherboard may have a problem.

  • Satellite U400 - stop after the reactivation of the battery charge

    Hi all
    8 days ago, I bought a Satellite U400 laptop, and all the drivers and BIOS are up-to-date.

    I close cover mode standby when the battery on charging with AC main branch and led red indicating the charge is ok...
    When he is awake by opening the cover, red led is off load display, but the icon on the right buttom it says on AC and battery recharges.
    But it is not charging and the battery level drops.

    Is there someone actually deal with this problem?
    Thank you for your support in advance.

    Hello

    Are you sure you have the latest version of the BIOS of your laptop?
    Check again on the Toshiba site:
    http://EU.computers.Toshiba-Europe.com-online decision-making supported Downloads & => Download drivers

    The reason why I ask is that I founded this Toshiba document and in my opinion a BIOS should solve the problem.
    http://APS2.toshiba-tro.de/KB0/TSB8702EU0001R01.htm

    Welcome them

  • Satellite U400-112 - WoW problems and the image is not good

    Hello!

    My laptop is Satellite U400-112 and matching video Intel X 3100.

    When I play in openGL, 3D graphics on minimum and the image quality are not good. The same situation with Direct3D even worse. I have a guess - the game not installed, I copied the folder with the game on another computer, maybe I need to reinstall? I installed the latest drivers for the video of the official website of Intel.

    Maybe someone have the same problem and can help me to solve it.

    Hello

    This only happens on the world of Warcraft or in other games too?

    I'm a bit confused because you have set the minimum graphics and then you wrote that the photo isn't good in my opinion that's normal as the photo isn't good, if you play on minimum graphics settings.
    Maybe you can post a screenshot screen or something else.

    You also need to update DirectX version on your laptop that you can find on the Microsoft Web site.

  • Satellite U400-PSU44E - problem with XP drivers

    Hello
    I have the Satellite U400-PSU44E. It was the Vista Home Premium pre-installed spirit, but I had to install XP Pro.
    Under XP I have problem with installing the drivers. If I try to install driver sound I get info that the media is not found, even with the modem driver. I tried to install the electricity utility of Eve - in the last step of the installation, I get an error, and this error ia´m getting always ia´m try to uninstall this version adding utility / Removo programs.
    HARD drive protection utility I also install the Cana´t - I Dona´t don't know if this feature is supported in my Toshiba, but if this pilot is being Satellite U400 PSU44E I think it should be.
    ChipSet drivers and BIOS I installed as the first.
    I downloaded only the drivers from the web site of Toshiba (ce.computers.toshiba...) for win XP.

    Any suggestions?
    Please, please, help me!

    PS: is there some suggested order of installing the drivers for this model?

    Post edited by: helpfinder

    null

    Hello

    I n t have U400 cannot say much about it, but if you want to have good facilities order here it is:

    1 Windows XP Service Pack2 (RTM)
    2 Service Pack2 (RTM) VALUEADD folder
    3 SUPPORT Service Pack2 (RTM) folder
    Microsoft Internet Explorer V6.0 (SP2) 4
    DirectX V9.0c 5 (SP2)
    Windows Media Player 10 V10.00.00.4036 6
    7 Windows Movie Maker V2.1.4026.0
    Module 8 SLP OEMSLP2.0 (523759)
    9 Microsoft .NET Framework V1.1.4322 (SR1) V1.1
    10 Microsoft .NET Framework V2.0 V2.0.50727.42
    11 Sun Java 2 Runtime Environment V1.6.0_03
    Module of Chipset Intel (r) 12 V8.3.0.1014
    13 Intel iMSM Driver V7.8.0.1012
    14 Intel Crestline-GM / UMA Driver V6.14.10.4096
    or
    14 AMD M82XT /M86 Driver 8.452.2 - 080130 a-059240C
    15 Conexant CX20561 Audio Driver V3.47.1.0
    16 Marvell 8040/8055 LAN Driver V10.51.3.3
    17 Synaptics Touch Pad Driver V10.1.7.0
    18 Alps Touch Pad Driver V6.0.305.11.1
    19 V7.70.00.00 Conexant Modem driver
    20 modem region Select utility V2.2.3.2 (RST223MAC02)
    21 Golan/Kedron Intel Wireless LAN Driver V11.5.0.32 for XP with cat
    22 Intel Proset utility for XP V11.5.0.0.3
    23 Atheros Wireless LAN Driver V7.4.2.75
    24 Atheros Client Utility V7.0.1.70
    25 Realtek RTL8187B Wireless LAN Driver V5.1116.1226.2007
    Camera Chicony 26 V6.2.238.1217 software
    Bluetooth Stack for Windows by Toshiba V6.10.02T 27
    28 TOSHIBA SD Memory utilities V1.8.1.1
    29 Authentec AES1610 Fingerprint Utility
    Toshiba TrueAcess Manager Suite V7.9.0.4 (20080229)
    V2.00.01.00
    30 TOSHIBA ConfigFree V5.90.08
    31 TOSHIBA help V1.03.00 upd4
    32 TOSHIBA Speech System V1.00.2514
    33 CD/DVD Drive Acoustic Silencer V1.00.008
    34 Toshiba HDD Protection V2.0.2.3
    PC Diagnostic TOSHIBA 35 tool v3.2.6:
    36 TOSHIBA Touch ED V3.0.1.0
    TOSHIBA Hotkey Utility V3.0.1.0 37
    V3.0.1.0 utility TOSHIBA 38
    39 TOSHIBA Control Utility V3.0.1.0
    40 Toshiba Power Saver V7.04.02.Q
    41 Toshiba zooming Utility (smooth view) V2.0.0.24c

    Install all the necessary stuff following this order of installations.

    Please send comments.
    Good luck!

  • Satellite U400 - S00 Wireless connection problem

    I have a Satellite U400, which was lowered to XP Business.
    Wireless networking seems to work only intermittently.
    I can see several netoworks available and that you have selected the office, wireless access Point to connect automatically. It is the only network that I listed for to connect you.

    The laptop often fails to connect the access point, often trying to connect to another nearby wireless device unsecured.
    If I manually select the office network and click 'Connect', it asks for the key wireless (I have enter) and then it connects briefly, gets an IP via DHCP and disconnects quickly about 10 seconds later.

    If I repeat the reconnection attempts, sometimes I am able to keep the connection for several hours, but if I stop and restart I have to repeat the same procedure. I downloaded what I think is the most up-to-date intel wireless drivers, but I would appreciate a pointer to the most recent.

    I'm not using the ConfigFree, just the menu of Windows Wireless configuration base (Zeroconf service)

    This is driving me crazy. Help, please.

    J

    Hello

    I found this thread and I would like to my experience with the U400.
    Yes, I have a U400 and I installed Win XP Pro.
    I have an Intel WLan card and I already updated the driver WLan to the State.

    I found new drivers here:
    http://APS2.toshiba-tro.de/WLAN/

    I must say that my WiFi works without problem! I have the latest version of the BIOS and I never noticed any problems.

    I must also say that I have don t use tools of any additional WLan configuration but ONLY options specific to Windows and its ok.
    I have disabled the Intel ProSet utility Msconfig and it does not load at the beginning.

    I have configured my OS and laptop computer ONLY connects to my wireless private network.
    Of course if my private Wlan is not available it automatically connects to a WLan unsafe in my range.

Maybe you are looking for