Battery problem with inspire S7 - 391

I have a S7-391 running Windows 8.1 inspiration 64-bit. The bios is 2.18.

In the windows in the bar icon displays the level of the fully charged battery to 100%. But as soon as we have disconnected from the computer, the computer stops because the battery is not power. In short, unless the computer is connected, it is not powered.

I tried to update the bios, I have reset the battery with a pinhole... but nothing fixed.

Any idea?

Hi priand,.

Could you take a look at this article and let me know if this can help?

http://Acer.custhelp.com/app/answers/detail/A_ID/31782

Thank you
Cory

Tags: Acer Laptops

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