Bay DVD replace HARD drive not recognized by Windows

I have a 7737 with the 256 GB SSD, but I wanted more storage internally and was not too annoyed to have DVD - so I bought a caddy and replaced the optical drive with a WD Scorpio Black 750 GB drive.

When I went into administration - computer management - disk management tools, he acknowledged that the drive was there because he told me that he needed reprogramming - so I went ahead and let him. The disc quickly disappeared from the list, and I can't do anything that he can come back.

I tried to refresh, rescan the drives, restart (how can I confirm the BIOS recognizes the drive correctly, as the "SATA ODD', but Windows still refuses to acknowledge that he is here.) Device Manager displays only the SSD and scanning for hardware changes have no effect.

Maybe it's a coincidence, but now my laptop seems a touch slow, especially in the graphics... and I noticed that in the Task Manager, System interrupts now takes 10 percent of time CPU on average. I can't say that I've never noticed that before. My old Samsung laptop (which has integrated graphics rather than a dedicated card, to be honest) claims system interrupts doesn't take any time at all CPU. This seems to suggest a conflict any exist, and maybe that's why the drive is not recognized?

Because Device Manager is not see it, I can't check for updated drivers.

Because disk management can't see, I can't format / partition / assign a drive letter.

The BIOS does not let me do anything with the drive, go into properties or disable / re-enable, or something like that.

Can anyone suggest what I might have missed in the configuration, or what I can do to fix this?

Thanks in advance.

Unfortunately, I can't find a downloadable diagnosis for your laptop. Try Seatools. Seagate website has a download, that you can use to create a CD bootable or flash player to test hard drives.

I just want to see if a tool outside Windows can detect the drive and all the problems.

Tags: Dell Drives

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