BB messenger now removed from blackBerry Smartphones, emails do not work.

Similar Questions

• BlackBerry® Smartphones email does not work

  my personal e-mail does not work, I put accounts in place on my phone, but when the messages are sent to my personal email, they don't get out phone.

  How can we solve this problem

  Please mark the thread solved.

• Business services switched from blackBerry Smartphones. emails not working not

  I used a unlocked Blackberry Bold 9900 with Rogers in the Canada.  I am in the United States for 5 months and released an ATT plan with data.  I can access the internet, but I'm not getting my emails.  It is said that the Blackberry Internet Service is not connected.  ATT says I need to speak directly with Blackberry to get connected, but it does not seem that option on the site by phone or Blackberry.  Suggestions please.

  Hello

  ATT not quite answered you completely. Indeed, there is no method to contact you BB directly, however... only through formal escalation of a carrier can talk you (for free) to BB directly. It's him formal support how works and ATT have responded you more completely that they did.

  Change of carriers can be tricky. I would advise you to first talk to Rogers and get them to be sure that they have fully released for your device to BB PIN of their system of BIS to 100000%. After that, then check with ATT to be sure that your specific device model is even compatible with their network for AUTOMATIC HRT delivery and maintenance of your appliance.

  If these two are OK, then they (ATT) should be able to set up a BIS account for you in their system. If they cannot, try to get them to tell you exactly why, but do not let you fob off with the answer they gave so far you (because it is impossible to do anyway). They can certainly look deep into their system to tell you what the problem is... for example, unless Rogers really frees your BB PIN of their system, ATT simply cannot create a BIS account to your device.

  In the worst of the worst, I heard that a conference call between the support of BB (note... NOT support the front line, but rather Support dedicated BB) teams of BOTH carriers can sometimes clear up questions.

  But, all in all, unless there is something weirder going on (for example, your BB PIN declared as lost/stolen and locked so far from any business by creating a BIS account), Rogers should be able to release your BB PIN and ATT must then be able to create a BIS account to your device in their system.

  They shouldn't need any involvement of BB to do all this.

  Good luck and let us know!

• BlackBerry® Smartphones email does not not on 9700

  Hello

  Hoping someone can help me here.

  I'm trying to fix Bold 9700 from my mother-in-law.  I know that I had this same problem with my 9700 old a few years ago, but don't remember how I fixed it.

  Its BB was working fine, then emails came only sporadically.  She called Rogers, technical support and they told him to do a full restore.  After the full restoration, she has absolutely no email and when you click on the e-mail configuration in the installation section it goes absolutely nowhere... almost as if it has never been activated.

  I tried

  -a reload of the operating system available (same problem)

  -a return of service books (an email comes through recorded everything, but then nothing else comes through)

  All the other features of the phone seem to work perfectly.  The person of Rogers told him that the problem was because the phone is old and it's broken and won't work anymore.  I do not subscribe to this belief and am sure that we can get it up and going again for her.

  So can offer help here on how to fix this?

  Thanks in advance

  BaseballLady (currently sporting a 9790 and anxiously the BB10!)

  Hello and welcome to the community!

  You have tried a lot of things... Here's a little more perhaps.

  You may want to consider using BBSAK (bbsak.org) to perform the wipe there is able to... sometimes a clean WIPE of this kind, followed by the reload of the operating system, can help.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  In addition, after each attempt reloading, I suggest the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  Good luck and let us know!

• Messages from blackBerry Smartphones that do not exist?

  My phone is a BlackBerry curve 8520 and I get alerts of messages from him and when I look, I see nothing.

  He spends a lot of time

  My BlackBerry will make a noise and when I take a quick glance at my phone, nothing is there.

  Can someone please help me understand this.

  Hello and welcome to the community!

  I suggest a search of message:

  • KB21879 How to search messages unread on the BlackBerry smartphone

  Good luck and let us know!

• BlackBerry smartphone email does not appear in place... the cure!

  I have three e-mail accounts.  Only two of them, I and the other is a BB account.  It turns out that mail from these accounts present themselves from time to time and I was not sure what was going on.  I connected my Blackberry Internet Service to check in the email settings to see if something has been correctly setup.  That I kept things, asked me if I wanted to the forwarding service books if I had problems with e-mail.  I said of course.  As soon as this happened, my BB started to receive a deluge of emails.  I hope that solves the problem.  So I thought that I would pass this it as something to check if people have problems with their email is not received correctly.

  Have a great day!

  Mike

  Great tips! Thanks for sharing! And FWIW the RIM KB on the theme:

  http://www.BlackBerry.com/BTSC/microsites/search.do?cmd=displayKC&docType=kc&externalId=KB02830&SLIC...

  See you soon!

• BlackBerry Smartphones BES did not work after upgrade from my BB Bold OS software

  Hello

  After that I updated OS on my device AT & T BB Bold for BlackBerry Handheld Software v4.6.0.438 (EastAsia) including the fonts from the far East, everything including BIS email works well but my BES sync not working anymore. Then I tried to reactivate BES by using the same password of my IT Department attributed to my camera before. But I got an error message: "the server is not responding, please contact your system administrator."

  What are the potential problems?

  What should I do to get the job of BES?

  Someone there had the same question and what was the solution?

  Some messages in said BBforum reactivation is still needed after the upgrade of the OS and a new password must be reallocated by the it Department. Is this good?

  Thank you.

  HQ

  Hello

  The password to activate a HH on BES will work once in total!

  So, if you previously enabled, you can not use the same password again once!

  You will need to contact your BES administrator and get them to reset your password to activate BES Acct.

  They can put the same password you have used before, but it's still a single-use password.

  Once your handet has activated this password cannot be reused.

  I hope that explains it!

• The Smartphones from blackBerry unlock code does not work on the Curve 9380

  I tried for a certain whille now unlock my Curve 9380. My telephone provider sent to customer service but she is still unlocked. Apparently the code given by Blackberry doesn't seem to work.

  What do you suggest me to unlock this phone? I would like to give to my parents who have a different phone provider.

  Thanks in advance for your help.

  You can buy a reputable vendor codes. One is unlock.berryreview.com and another is linked below in the unlocking Guide.

• Message from blackBerry Smartphones that will not disappear every 20 minutes

  Hi I get of "[email protected]" he says don't not to open the attachment and it wil be processed by the server. This changes every 20 to 30 minutes and lasts for weeks. My e-mail works fine, but it's very annoying. Any help!

  Hello AlanW,

  While, I stumbled on this thread today that describes the same problem as you:

  http://supportforums.BlackBerry.com/T5/General-BlackBerry-smartphone/weird-messages/TD-p/505349

  try to follow that proposed contributors to do this, it might be useful

• BlackBerry Smartphones Opera4 does not work on my Storm 9500

  I installed on my Storm 9500 OM4, but when opening it shows ' the Mini Oper application attempted to access a network connection to low altitude. Here afford that?' twice and then the application does not connect to the internet. The phone displays 'edge' only. I don't have a BIS in my country.

  Hello

  One thing you left was how you have responded to the message you received. Did say you Yes or no? Twice?

  In any case, it may be that your BB, which I assume that you have purchased 2nd hand, did not properly prepare for your use by the previous owner. Please see the bulletin:

  • KB05099 Steps to take before selling or after the purchase of a used BlackBerry smartphone

  In addition, it is possible that they had this BB associated with BES and did not remove the it policy... Review:

  • KB30076 How to check for an it on a BlackBerry smartphone policy

  Further still, your voice-level services work correctly? And you can find a WiFi network to see if Opera works that (as a test please)?

  Please let us know the results of your review of all the foregoing, accurately.

  Thank you!

• BlackBerry Smartphones bbm will not work

  Hello
  I recently got a bb curve 9360 and my bbm will not work, it loads fine but I did not receive any request that someone sends me and if I send them one he returned just like pending friend request but they are not receive the request, where mistaken?

  Do you have a data Plan BlackBerry enabled on your account with your carrier or mobile provider?

  You have to, to get the push RIM email functions you are looking for, as well as services of BlackBerry data such as the Web browser, Facebook for BlackBerry, BlackBerry Messenger and much more.

  Then call your carrier and you learn about to have added to your account BlackBerry data Plan.

  Good luck.

• BlackBerry Smartphones private will not work in France

  My old PRIVATE of a month who bought unlocked directly from blackberry connects not to a company in France.

  I was just in Germany, Switzerland and Austria, and I have not had any problems.

  I tried to reboot in safe mode, but one thing does not change.

  When I go into cellular networks and network operators, available networks is always initially empty. He research networks, and after some time, several appear. If I select automatically select, it is said to be registered on the network. But I don't get a signal. So I click on available network, again, it's empty, he's looking for and then it lists the same networks again. I try to connect to each company individually, and I have the same problem.

  Carriers are F - Bouygues Telecom, Orang F, F SFR and Free. Sometimes, it is said (forbidden) next to Bouygues and Orange and sometimes not.

  My carrier in the Canada's WIND.

  I tried not to place the sim card in another phone again for further troubleshooting purposes. I'll wait to get suggestions on the forum first.

  I got wind of phone from the France. They changed who thye contracted in France. Wind is a small utility that they use to do the reset on their Sim Card. They walked me through the steps and then it worked.
  Thank you for your help.

• BlackBerry Smartphones Ttouchpad does not work

  The touchpad does not work, it is impossible to open emails

  (CURVE 8520 V5)

  Hi lion775

  Welcome to the community

  As always, the first step is a battery pull reboot. Please make it like this device while is powered on remove the expectation of the battery for a min. and then re - insert again wait until the device take a long Reboot.See if the problem resolves.

  Prince

  _________________________________________________________________________

  Click 'Like' If you want to thank someone.

  If problem resolves mark message (s) as a 'Solution', so that others can use.

• BB app world and blackBerry smartphone browser do not work

  My BB was to hang on for a day last week, so I went back to the store for service and 3 days later they msn me and told me that I have a new phone for the replacement.  I thought that the problem I had before must be solved, but it didn't!

  I found 2 problems:

  (1) I had problem with browser before and this "new phone" have the same problem! (I don't think that they replace a new phone for me - I think they replace that box)

  Error: error HTTP 400: bad request - the server could not understand the page request, or was not able to process for some reason any. Try to connect to another page"

  (2) BB Apps world - he was working before I sent the legacy to the store for service, but now this 'new phoen"will not work and the error message on the display: you need to upgrade this version of BB App World to contiune - then I click 'Download' after 30 seconds then I got the same error HTTP 400 error message :...

  Advise would be great

  Thank you

  Joe

  This is an error that is associated with a BES phone.  Basically, it means that the phone belongs to the company of the person and the company that controls the functions of the phone.

  What is a personal phone or that of your work?  If one of your employer, show the tech Department article:

  http://www.BlackBerry.com/BTSC/KB23849

  Let us know if that helps you.

• BlackBerry smartphone WiFi does not work most of the time

  It's like a broken record, I know, but my WiFi does not (most of the time).  It used to work well, but over time he works less and less! I use v5.0.0.979 (bundle 1607, the 5.1.0.177 platform and a Bold 9700)  I get the Green checkmarks for connections and WiFi and a white WiFi icon options.  If I try to use the browser of BalckBerry he started working in WiFi and I can see the blue WiFi on my router shows the data flow and then everything stops in for WiFi is concerned and after a period of time, it either expires or most likely to connect to the 3G network.  I used to (a 3 or 4 months) work just fine, but now very poor.  I tried another router and has the same problem.  I found no solution in the forum that makes my 9700 working properly.  If I connect to the weather apps Bug or Thomson Reuters. WiFi works great, load fast and I can see the data on my router blink indicating data streams, but whenever I use the BlackBerry browser, it won't work!  Crazy!

  I found the same thing as automatic power switch at night is interfering with connections no matter what I did. So I stopped using it and it works fine now manually turn it off. Not much extra actually works!