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• Email icon new blackBerry Smartphones does not

  Hi all

  Need your help again.

  I had a 'new message' icon on the upper left side (with number 1 written) & an icon "red star".

  on my office email messaging, but the thing is I have no unread emails. Unread count increases

  When I get emails back from his duties. When I open all unread emails, this number will decrease, but eventually

  still 1, as well as 'new email' icon & icon "red star".

  I already tried the following (in the same order):

  (1) I deleted all my emails from my BB desktop, but still the problem continued

  When this did not help,

  (2) I deleted all e-mails from my other email (gmail/hotmail) BB messengers

  When this did not help,

  (3) off my BB with the power button,

  When this did not help,

  (4) I took out the battery (with BB)

  When this did not help,

  (5) called the provider of services, which sent me 'book of service' for re-configuration, (after I took

  battery with BB)

  Now, is the last option, I think, have withdrawn from my BB desktop email identification & then reconfigure

  Once again.

  But their any other solution.

  Thanks for reading this request for help.

  Jssethi

  Try this

  Go to the menu, main message folder, press menu again and view folders

  Open each folder if you have any unread mail.

  If this is not the case, check if you have messages saved, go to the menu, applications, recorded messages.

• PlayBook of blackBerry Smartphones does not connect to the WiFi PRIV "hot spot"

  BlackBerry PB does not connect to the WiFi PRIV "hot spot". Implements immediately with an android tablet based - Hudl of Tesco UK - but the PB comes not to connect to the private. Reading through various bulletins and cannot find anything obvious that I missed. PB connects to the other wifi fine.

  Sorted. And so simple. Just changed PRIVATE WiFi "hot spot" to 5 GHz. thanks to Bruce using BlackBerry.

• My phone blackBerry smartphones does not display my address book!

  My Blackberry 8900 does not show my address book. The addresses are here and on the sim card, but I can't view them on the phone. I tried copy them but doesn't seem to work. What I'm doing.  Thanks in advance for your help.

  Are the contacts to your BlackBerry address book and on your SIM card?

  Or ONLY on your SIM card?

  Open your address book, press the Menu key then click on filters and make sure that no filters are checked.

  Now, back in the address book.

  No matter what?

  If this isn't the case, please give some details of your situation.

• The new facebook blackBerry smartphones does not work on my blackberry 8520

  I downloaded the new version of fb 1.9 and now my phone is freeze someone at - it a link to version 1.8 I tried the link in the forums, but it does not work

  The instructions I provided in another topic are you referring? The link seems functional for me.

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve-BlackBerry-8500/curve-freezes-when-used-face...

• Physical keyboard of blackBerry Smartphones does not not on new Torch 9800

  Hi, I got a new BB torch 9800 a few days ago and the physical keyboard does not work (and has never worked) when I slip out.  Does anyone know if there is a setting somewhere that I have to activate, or is likely to have a defect of the device?  (By the way, I downloaded the last updated and rebooted and took out the battery etc...)  Everything else seems to work very well.  Any help is appreciated!  Thank you

  @odonnec, if you have removed the battery while the phone is turned on and the keyboard still does not work, it would be a hardware defect and you should talk to your business to get a phone that works.

  @mikebrazil, try to remove the battery while your phone is on the replace and then a few seconds later.

• Applications and internet browser blackBerry Smartphones does not

  Hi I have the internet plan on my phone the bbm works and is the internet, but only if I use a wi - fi connection I was on the phone to my network of carrier network three and they tried everything and can not solve the problem I can not access the internet and I can not access all the apps on my phone as the app world or facebook because of the it policy it won't let me not download anything on the internet

  paisleylouise wrote:
  In fact, I brought this blackberry off someone on Kijiji site?

  Ok.. I got it, so you bought a provider online for personal use, right?

  If Yes, then may be the unit you have purchased already has some strategies active COMPUTER that aims to prevent these applications or features. To remove all political IT from that device to first make a backup of your Contacts, etc. using BlackBerry Desktop Software.

  Once you have your backup refer to this Knowledge Base and reset your device to factory setting:

  KB31291  :   How to reset a BlackBerry smartphone to factory using BlackBerry Desktop Software settings.

   

  Reseting your device as it will remove these COMPUTER strategies, but more importantly after a reset while restoring your backup does everything restore, perform a selective restoration which may include Contacts, notes, calendar etc. entries. If you perform a complete restoration then these strategies COMPUTER may return and you will have to repeat the whole process.

  Try it and tell us your progress.

• Ping bb8520 blackBerry Smartphones does not

  My ping does not work on bb8520 but protect everything else like apps, internet, bb, etc work!

  Thanks for providing the info.

  I sent a PIN message to two BlackBerry smartphones and it shows that it has been delivered at the time.

  I suggest to uninstall BBM by going to Options > management of applications and games of the BBM and press menu and select Delete.  Then, restart the BlackBerry Curve.

  Go to the go to www.blackberry.com/bbm and download this new version and back on once more the BlackBerry Curve and then test.

  Let me know if you have any other questions.

  See you soon.

• 'Email Setup Wizard' blackBerry smartphones does not work

  Hello

  I hope someone can help.

  I recently changed to a new BlackBerry Bold 9700, but in this case, the e-mail Setup Wizard does not work.

  I can't create or add an email address.

  ---> Setup--> e-mail accounts (I get nothing)

  Thank you

  Ivan

  Thanks for your help and quick responde,

  but I couldn't since I found the information that I followed:

  http://www.BlackBerryForums.com.au/forums/BlackBerry-9700-series-smartphone-discussion/12730-officia...

  now, it works very well!

  Ivan

• My wifi blackBerry smartphones does not work

  (Sorry if I put this in the wrong place, I'm new).

  Just a little background - my phone was * completely * fuck for more than a week after he had a nice bathroom, but yesterday it worked perfectly, including the WiFi. Today ' today-no WiFi. My computer is always online, so it's not for lack of the router, but the phone tells me that it cannot obtain an IP address. It is also said that it does not connect to the Blackberry Infrastructure, when I check the WiFi Diagnostics. I have given on my monthly plan and I can still use the phone, but my WiFi was faster and did eat my data allowances. More than that, however, I'm just irritated, it does not work. Anyone know what I can do?

  Ah! Forget, restarted my router, everything is fine now. Should have tried that first, really.

• BlackBerry 9700 "bold" blackberry smartphones does not connect to wifi

  I have a blackberry bold 9700 and I got it a few days ago and every since then ive been trying to get the wifi working. Phones unlocked by the way.

  I implemented the wifi fine but in manage connections, I have my network in green next to my wifi and a white check mark to the right and its supposed to be a checkmark im assuming.

  No matter what I do my wifi symbol does not illuminate white his gray yet and I have configured the wifi and it says it's connected but still no wifi.

  What settings on my phone or my internet or my phone I do not know now im so confused.

  and I have a router linksys and im with rogers and im new to blackberrys.

  The white tick means that you are connected to WiFi rotate.

  A green check mark indicates that you are connected to the WiFi router AND your BlackBerry BIS data plan. Do you have this data Plan on your mobile service provider account?

  If this is not the case, call them and ask.

  Good luck.

• BlackBerry 8830 Blackberry Smartphones does not illuminate

  Problems with my blackberry. Tech support says updated new software.

  So I pulg it updates in, deceased. After a bit, I get "Unable to reconnect to the device during a multi-stage load operation."  from the Desktop Manager and blackberry are turned off.

  I can't turn on my Blackberry. I get x 2 fast red blinks on the led and that's it.

  I used x 3 Chargers and replaced the battery with a fully charged battery to check to make sure that the battery was not weak. I pressed every button for 2 minutes and nothing.

  How to make it back on?

  The red LED flashes, you will need to clean and reload the operating system.

  Here are the instructions.

  You will need to use JL_Cmder to wipe the device and then load the operating system on the device. Follow the instructions here:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_wipe_the_BlackBerry_using_Jl_Cmder%3F

  If JL_Cmder does not work, follow this instruction:
  http://www.BlackBerryFAQ.com/index.php/What_to_do_next_if_Jl_Cmder_will_not_connect_and_wipe

• BlackBerry App World Blackberry Smartphones does not open

  BlackBerry App World will not open on my Curve 9300.

  I uninstalled and reinstalled from my mobile, but still it does not open.

  I uninstalled and reinstalled by plugging the appworld.blackberry.com website, but still it does not open.

  I tried a lot of times battery pull but still the app world opened not only once.

  I thought that maybe it's because some applications I downloaded via the app world. So, I removed almost all applications too (except some bare) applications, the app world still do not open even after pressing the battery or uninstall and reinstall mobile or Web site.

  Also, all this time, the global icon is found in running applications.

  By clicking on the icon in the screen of the applications currently running does not help.

  By clicking on the icon on the taskbar status does not help.

  Help will be really appreciated.

  Try this... options > device > Applications, remove the current AppWorld.

  Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart.

  Then:

  1. Open the BlackBerry browser on the BlackBerry smartphone.
  2. Go to http://mobileapps.blackberry.com/devicesoftware/entry.do?code=appworld3
  3. After downloading, please reboot your BlackBerry smartphone when you are prompted.
  4. Check that BlackBerry App World is located on the home screen.

• Your smart phone BlackBerry Smartphones does not have system requirements that are needed to support the BB App World

  Hello

  My latest lamp died with a JVM. I just replaced today and I want to retrieve my downloaded applications. After I restored the device of BlackBerry Desktop, any of my downloaded apps are there. I have a brand new 9860, together running 7.1.  I run the App World. He told me to upgrade. When I followed the upgrades of the screen, I get an error message: notice: sorry your device does not meet the system requirements that are needed to support the BB App World. I have a brand new phone has so first question... I can update App World on Wi - FI. or should I do my first phone company data Plan? I've been running my old phone without data plan but enjoying use BBM and cell phone. Not happy.

  Yes, hopefully soon... I know that the right people are aware of the "incorrect" error message

• Phone of blackBerry Smartphones does not recognize contacts

  I downloaded my sim contacts on my pearl 9105, but if I get a text from one of them the phone does not recognize the number. Their name does not come to the top, only his number and it is difficult / impossible to remember dozens of phone numbers leaving me at a loss for who is still trying to contact me.

  A way to solve this problem?

  $ 1 million for any help thanks!

  It could be one of the three solutions... Try these:
  1. make sure that you set your own code to the Dialer phone screen > Options > smart dialing.
  Set your country Code in this format: "+ xx" where xx = country code. Some countries have two or three-digit country Codes. Do not place not the '+' in the entrance of your contact.
  * In the United States, the value of this country as '+ 1' Code and place your code in the appropriate box (this normally the default setting in a new BB).

  2. in the same place, change the length of National number for the number of digits corresponding to your country (since some countries have less than 10 as that set by default in the BB). Check out the total numbers, less country code. Do not place not the '+' in the entrance of your contact.
  * For example, some countries have a total number to 8 (more than 3 for the country code). You must enter '8 '.

  3. you probably have "Content Protection" located on your address book.
  OS5 devices: look at the Options > Security > General settings. Scroll down to the content Protection > include addresses = no
  OS6 devices: Home screen > Options > Security > encryption > uncheck encrypt.