BBID Smartphones blackBerry password problem

My BBID password stopped working, I have not changed, it is a number of memorable(for me) and I don't mind. My service provider is unable to reset the password, I was able to reset the password but my mobileemail address is the same as my user ID and the system will not send the e-mail on my phone. When I connect the account with my username, I'm still not that the password reset email, therefore cannot follow a link to complete the process. I followed the instructions in the knowledge base, 3rd line of my service provider technicians. The alternative is to create a new BBID and lose all my existing applications or stay as I am and not be able to load new applications or to update one of my existing paid apps. Does anyone know of a woraround that actually works.

These solutions don't work situation, in that I was. I found a solution of persistence with my service provider. Finally, I found someone to think outside the box. The solution was a partial backup, the system wipe and reboot, then save a new BBID, then restore the backup data. It was a second operator of tech support line at Vodafone Egypt, it may be responsible for his Department soon!

Tags: BlackBerry Smartphones

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