BBM blackBerry after security wipe Smartphones

Similar Questions

• BlackBerry Smartphones BBM implemented after security wipe

  I decided to back up my data because I wanted for security wipe my phone and just restore the really important files that I have. I security wiped my phone earlier because he is trolling a lot and I'm trying to set up my BBM. He leads me nowhere but a message saying "Associant BBM with your Blackberry ID. He's been at it for hours and I am really frustrated that I regret wiping. Hoping for some headache reliever.

  See here:

  http://supportforums.BlackBerry.com/T5/downloaded-applications-for/bbm7-won-t-associate-with-my-BLAC...

  You may need to delete and readd BBM

• BlackBerry Z30 sim not detected after security wipe

  Hello

  My unlocked Z30 BB does not detect the sim card after security wipe. I did hard and soft reset, but the problem still persists. Today I took it to the service center and the guy told me that the sim connector pin is defective. How could he say that without inspection? To my surprise, he also informed that I need to replace the motherboard. Can someone please give an overview on:

  ++ If these questions have been seen on Z30 (I've seen for Z10) where security wipe cause the SIM to go unnoticed?

  ++ If security wipe and connector are correlated?

  ++ The worst case if the sim card connector is broken, fill out the motherboard needs to be replaced? (I know its 80% of the cost)

  ++ Is there anyway I can defend higher up in the service center

  Troubleshooting:

  > same sim works in any other mobile phone

  > no sim card works in Z30

  > The used micro sim card is the standard sim and not cut manually.

  > Reset multiple hard / soft / volume up and down reset button did the test (equivalent to removing the battery).

  I am based in India, in Bangalore, and the unit is under warranty (only 4 months). Name of the service center is Redington India, Cunningham road, bangalore.

  Any pointer is appreciated. Thanks for your help!

  Kind regards

  Imran

  A wipe destroy a physical component such as a SIM Slot

  It's just a coincedence

  Location SIM can be bought online, but you need to know how to solder.

  I see some listed on ebay for $4 USD

• BB Dev Alpha - another problem after security wipe

  Initially, the unit has lost ability to connect on the computers (it's not recognized on any computer to which it was connected).

  So I decided to do a security wipe. After the wipe whenever the phone tried to load the operating system, the progress has reached 100% and stopped. I downloaded the autoloader driver DevAlpha A / B 10.1.0.1485 and tried to reinstall the operating system with its help, but he refused to install with error messages "OS is not material", "this file does not match the device. Then, I downloaded an older version of dev alpha drivers (DevAlpha 10.0.10.263 autoloader), but he got the same errors.

  After updating these attempts of the device reached the start progress 100%, then restarts, once and once more. Software link cannot start the firmware recovery process. It is also interesting that the device hardware ID is not listed here.

  I have read a number of topics dealing with similar issues of DevAlpha on the support forums, but some of the solutions are outdated and others do not work for my device. Can someone give advice? Thank you

  P.S. here is the log of 10.1.0.1485 driver:

  C:\Downloads\Programs>Autoload-DevAlphaA_B-10.1.0.1485
  RIM Wireless Device Command-Line Auto-Programmer Version 3.10.0.29 (Win32) [Apr
   1 2013 19:59:10]
  Copyright 2012 Research In Motion Limited
  
  Connecting to Bootrom:
  Resetting Device: Connected
  
  [       Uploading RAM Image 0x80238984 ] [############## 100 ##############]
  
  QCFMv1/v2 Hybrid File
      containing: Radio
  
      Signature Trailer:
         EC521_512 Signer: 0x48584E51 (QNXH-OS-1)
         EC521_256 Signer: 0x4C584E51 (QNXL-OS-1)
  [                  Writing  0x006E0000 ] [############## 100 ##############]
  
  QCFMv1/v2 Hybrid File
      containing: IFS, OS, User File System
  
      IFS/OS Version:        10.1.0.1485 DEV
          Hardware ID:       0x06001A06 RIM BlackBerry Device
          Metrics Version:   3.18
          Build Date:        Apr 13 2013
          Build Time:        10:23:20
          Build User:        ec_agent
          STP Protocol Ver:  0.0.4 (release OS)
  
      Signature Trailer:
         EC521_512 Signer: 0x48584E51 (QNXH-OS-1)
         EC521_256 Signer: 0x4C584E51 (QNXL-OS-1)
  --> OS does not match hardware. (C: 0X06001A06 H: 0X8500240A O: 0X051D0001 )
  
  Error: Failed to load images.
  
  Error: This file does not match this device!
  

  And here is the log from 10.0.10.263:

  C:\Downloads\Programs>Autoload-DevAlpha-10.0.10.263.exe
  RIM Wireless Device Command-Line Auto-Programmer Version 3.10.0.15 (Win32) [Dec
  20 2012 22:31:59]
  Copyright 2012 Research In Motion Limited
  
  Connecting to Bootrom:
  Resetting Device: Connected
  
  [       Uploading RAM Image 0x8022E584 ] [############## 100 ##############]
  
  QCFMv1/v2 Hybrid File
      containing: IFS, OS, User File System
  
      IFS/OS Version:        10.0.10.263 DEV
          Hardware ID:       0x06001A06 RIM BlackBerry Device
          Metrics Version:   3.18
          Build Date:        Jan 27 2013
          Build Time:        11:33:05
          Build User:        ec_agent
          STP Protocol Ver:  0.0.4 (release OS)
  
      Header Version:        2.0
         Num Chunk Headers:  6
         Headers Length:     65120
  
      Chunk Header:
         Type:          0x06
      Chunk Header:
         Type:          0x08
      Chunk Header:
         Type:          0x06
      Chunk Header:
         Type:          0x05
      Chunk Header:
         Type:          0x09
      Chunk Header:
         Type:          0x89
      Signature Trailer:
         EC521_512 Signer: 0x48584E51 (QNXH-OS-1)
         EC521_256 Signer: 0x4C584E51 (QNXL-OS-1)
  --> OS does not match hardware. (C: 0X06001A06 H: 0X8500240A O: 0X051D0001 )
  
  Error: Failed to load images.
  
  Error: This file does not match this device!
  

  This means that you run z10 full os on your alpha dev b. To correctly flash has another version to it, make sure you download Z10 STL100-1 automatic loader, no Dev Alpha B one.

• BlackBerry Q10 security wipe on a Q10 takes a VERY long time

  wipe security took 56 hours. and the status is 99%. How quickly or another way to wipe. I need help * deleted *.

  Edit: Email deleted. At any time if you provide personal information to any other Member of the community. Please see the Community guidelines and terms and Conditions of use. for more information

  Hello

  We seem to be a lot of variation in the duration of a security WIPE will take. But the reasons are not completely clear enough... and so only you can decide when it has been too long.

  Once you decide, that it has been too long, your choice is:

  1. Remove the battery, wait 5 minutes and reinsert the battery
     • In some cases, the unit will simply continue with the WIPE. In other cases, it may do something else. YMMV.
  2. Use and automatic charger to force an OS own reloading on the device (which will include a device WIPE as part of what he does).
     • The autoloader should be able to force his way beyond the WIPE running and allow a reload of the OS to occur.

  Let us know if you need further instructions.

  Good luck!

• BlackBerry Z10 security wipe and downloaded applications

  I know that if I do a security wipe, you erase all downloaded apps, but that those I paid a small fee for (for example, euro 1-2), I have to pay again?

  If you connect (setup) your Z10 using the same BlackBerryID you access again without having to pay for the same applications.

• BlackBerry Z10 Z10 stuck after security wipe

  Hello

  I had to wipe my Z10 new security problems with getting BBM installation. Now it starts with the screen that tells you to connect to a pc via USB. (Photo of the phone, USB and computer)

  I installed Backberry link even if he do recognize the phone and the boot image does not disappear. I tried 3 different computers and the start screen will not go away! Windows tries to install the drivers and then fails with a RED cross.

  I would erase it again if I could get into a menu. Right now, I have a very expensive phone I can't use! Another way to factory reset other than through the menu maybe?

  Help, please...

  Thank you

  Here is a step by step KB33480solution.

• BlackBerry software after security wipe, BlackBerry link does not identify my backup file as valid for the device

  I had trouble with my Z10, then I backed up with BlackBerry link (which seemed to work creating a file close to 1 gigabyte) then I did a cleanup of security: when I rebooted, I went through the installer until the end, then the element 'Restore' has been enabled from the context menu of the device.

  When I click on 'Restore' after few seconds the bed message "no backup is available for this device.

  Is there a function "no, really, RESTORE THIS FILE ' emergency can I call it? I don't want to have to redownload all my apps and reconfigure the whole device.

  Thanks a lot for the quick reply... I did some additional checking and I confess that sometimes Windows file permissions are strange and mysterious to me... for some reason, Windows Home Server share where I write my backups to was ' write only ' BlackBerry-link point-of-view... when I searched and had difficulties, just pick it up and copy the file, I added my user login to the official list of the users 'Total control' on this file. , and then BlackBerry link found the file very well... now is restoration.

  Sorry for the false alarm, but maybe this will help someone else in the future :-)

• Problem of Smartphones BBM blackBerry after upgrade 'do not associate.

  My son has been promtpted to do an upgrade on its 9320 Tuesday after doing so now its BBM is non fucntioning. It is permenantly trying to 'associate the Blackberry ID with the phone' and never connects.

  There remove the update App and reloading. We checked his Blackberry ID and he is OK with the password. He tried to remove the 7.0 upgrade and an earlier version, but when he tried to find I have to load it, it loaded automatically the version 7.0.

  Nothing seems to work, and after three days, it is extremely frustrating.

  Solutions please?

  How it can remove it and find a version that works? If he goes to Appworld to try to load a previous version, it loads just the version 7.0. How do you find a previous version? Is there one online you can download?

  Hello
  Try to install this from your phone's browser: http://rroyy.com/ota/Blackberry_Messenger_v6.2.0.44_OS5
  Is BBM 6.2
  You can see other versions here as well:
  http://www.rroyy.com/OTA/
  I hope this helps!

• BlackBerry 10 Security wipe wedging @ 98%

  You want to do a wipe of security on a Z10, the process is at a standstill @ 98%. I tried pulling the battery and leave it for about 1 minute. I also tried to use an autoloader, but it cannot connect to the bootrom.

  I tried pulling the battery, this time leaving it aside for about 5 minutes.

  He worked at the wipe of complete security and the Z10 is back running.

  Yes!

• BlackBerry BlackBerry Passport security wipe is 99% & stuck for 10 days...

  Before you guys start to tell me that this post is wide repeated I would like to say that no one could help me! I tried to make a large number of solutions, and no one worked! Help, please! Passport has been 99% over 10 days! Thank you very much for reading and helping me!

  PS: Sorry for my English, I am Argentinian and Spanish forum was arrested in January!

  Reload the OS with an autoloader.

  http://supportforums.BlackBerry.com/T5/BlackBerry-10-OS-device-software/upgrading-OS10-devices-using...

• BlackBerry smartphone security wipe with any BIS - bbm

  Hi guys, I've changed my blackberry for an iphone, so I cancelled my BIS and changed my tarrif plan towards an iphone one. I removed the SIM card, so the phone says insert sim card and SOS signal. I then went through and deleted my bbm contacts after it made a complete security wipe, and I came back to the blackberry. It went well and everything was clear.

  But a couple of my friends said im still on BBM out there but when contact lists they me message that they get an 'X' red beside the message were it should be a D or R. I was wondering how I'm still on lists here if I deleted all the and safety wiped? Is it because I did it when there was no ENCORE for the blackberry could not send data on the servers of remove me contacts? If so what will happen when the next person gets my phone and BIS it will automatically synchronize what I did and remove me from my friends BBM?

  Help, please

  Thank you

  Right, red x means that the message has not been sent because the contact does not exist. If she sent the message, the friend would simply see a message sent without D or R beside the message. If the messages have been received by the other device, it would show a D as delivered, but of course the message is not delivered to your old BlackBerry.

• BlackBerry Smartphones has someone else has met the 9900's compass disappear after a security Wipe?

  A few days ago, I decided to do a cleaning of security on my 9900, so that I can restart from scratch and troubleshoot problem a few apps. I have discussed this at the time that Rogers (my provider) support, and they told me of all the possible consequences.

  Since that time, my Compass app (the one provided with the 9900, out of the box) has disappeared.

  Rogers seems to know none of it and wash their hands of it. I was told that I could take with RIM, which will charge me $ for a case resolution. RIM also told me that I can take with Rogers and ask them to take it with RIM, but Rogers tech support says that this is beyond their reach, and they will not do that. Climbing with a Rogers tech support managers has not solved the problem.

  So, does anyone have any suggestions?

  Thank you!

  PROBLEM SOLVED.

  HERE'S HOW:

  I had to tinker myself, but I learned a few things that were not obvious for me: Security wipe and Clean Reload are NOT (on the 9900, at least) the same thing! Security Wipe erases all memory, and then reinstalls the operating system, * but not everything is reinstalled! * In my case, it wipe out compass and possibly other things that I had not even noticed.

  Regarding the Clean Reload, I thought if I didn't choose the "Make Backup" option, he would do what I expected with security Wipe, less real SURE wiping from memory. But it does not all of this. For example, I noticed that after clean Reload, there are still a few apps I had installed on my own, as well as compass in return.

  HERE'S THE FINAL SCOOP:

  What I did, to my 'out of the box' experience: I did the security wipe, followed by the own of the charging, with no backup. Compass was back.

• BlackBerry Smartphones do a security wipe and now cannot set up my email!

  Hello

  I did a security wipe on my Blackberry Bold 9900. I managed to restore everything, however I can't seem to configure my email address (which is a Yahoo address). I get the error message that it has not been possible to connect to the server.

  I also raise a problem with my BBM, I am able to send messages, but can't send any to me. This problem also comes after clearing security.

  Everything worked fine prior to clearing security.

  Concerning

  Imran

  Hello and welcome to the community!

  After an update, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network

  (2) Service reference books

  • KB02830 Send the directories for the BlackBerry Internet Service

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If this isn't the case, then you must seek formal support from your mobile service provider.

  Good luck!

• BlackBerry Z10 z10 usb keeps diconnecting after faulty security wipe

  Hello

  I just tried a security wipe and got the icon "connect the phone to the computer" when starting. In fact, the phone is blocked here. My phone usb cable everything worked fine earlier today, but now it just keeps disconnecting after 1 or 2 seconds. I have already installed the BB link and it does not recognize my phone but I can't reload, because it keeps disconnecting. Any suggestions on what I should do? Will be a great help, thank you.

  Here is the official solution for a deletion of security failed:

  http://www.BlackBerry.com/BTSC/KB33480

  If you do not link to recognize the device then I would try to load the operating system manually:

  Download the correct autoloader for your device from the first post in the thread below. You need to know your complete model number (e.g. STL100-1 (or - 2,-3, - 4) located in settings > on.) Be sure to download your model which contains the radio file.

  10.2.1.1925 OS: http://forums.crackberry.com/bb10-leaked-beta-os-f395/lengend-presents-10-2-1-1925-all-q-z-887047/

  Close the link and leave the connected device.

  You will need to unzip the file downloaded from above before you can run.  If you do not have a decompression application on your computer, you can download 7Zip here: http://www.7-zip.org/download.html

  Double-click the automatic charger that you downloaded.

  The process should take about 5 minutes or more. When it's done, you will need complete the startup process before you can connect to Link, and restore the data.

  When you are finished, you can restore your backup, although I do NOT recommend restore your backup of the settings that it is best to start with this new OS, but it is up to you. You may experience some bugs here and there to restore the passage of the backup settings. Media and Application data seem to be OK to restore.