BBM blackBerry Smartphones icon disappeared after upgrade

Similar Questions

• Message text of blackBerry Smartphones icon disappeared

  I often use text messaging, but the icon has disappeared from my Blackberry "BOLD" yesterday and I don't know how to get it back.  People have since messages sent to me but I can't get back them.  Help, please.

  Thank you!

  Mpmena

  Try the same process I just describe to someone else here:

  http://supportforums.BlackBerry.com/T5/BlackBerry-Curve/BlackBerry-App-world-DISAPPEARED-O/m-p/20682...

• BlackBerry Smartphones icons disappeared

  I have three e-mail accounts linked to my BB, 2 of the 3 email account icons disappeared. Any ideas how to get them back (they are not hidden)?

  Thanks for all your answers, in fact, I called my ISP because I started getting a message to upgrade my service plan that includes data. According to me, she said she sent a service book, and that all my problems solved.

  Thanks again for your help!

  Melanie

• BlackBerry Smartphones icons disappeared and the menu won't pull up.

  OK, so I have a 8310.  I left my phone in the car for a few days (maybe something could have been by pressing one of the buttons while he sat there?) and when I picked it up, all my icons had been activated around and nothing was located where it was when I used the latter.  Everything worked fine, just all of the application and the homescreen icons were all scrambled to the top.

  This is the case, a * beep *, I decided to try to move the icons and put them back where they belonged.  I was able to highlite an icon and move it, but when I tried to finish the move sit icon where I wanted, the icon would be to just move with the trackball and has refused to sit in one place and stay there.

  Then I get a call on my phone and everthing is now the country of Wonderland with Alice and the White Rabbit!  All my icons have left the home screen, and I can't pull up the menu screen.  The trackball seems to work very well.  The blackberry icon button (between the button ' to call ' green and the trackball) seems to work (when the screen is black, you can push it and the screen lights up) but when you press it, the menu won't pull up.

  I thought that maybe I hid all the icons somehow?  I'm just confused on this one.  All the information at the top of the screen is still there.  Time, date, signal strength, network and all my message alert icons are visible.  I use the image as background is under the eyes, just all the icons disappeared and I can still shoot to the top of the menu to fix.

  1. press the Menu key and click SHOW EVERYTHING, as well as show that everything is checked.

  Now look around and see if you the icons. If this menu button still does not work...

  2 perform a reboot of the device: with the BlackBerry device powered on, remove the battery a few seconds and then reinsert the battery to restart.

  A little luck?

  3. If still nothing, try to go to the Options icon if you can find and choose themes and change the themes... now all the icons?

  If you can't find the Options icon, press the green line to enter the call log.

  Press the Menu key > Options > General and make Options scroll down with a line to the home screen and the value to no.

  Now, go back to the home screen of the BlackBerry and press O (oh), alpha to zero. Who will pull up in your Options menu now

• BlackBerry Smartphone keyboard lock icon disappeared after upgrading to BlackBerry Device Software version 5.0

  Greetings! -recently improved 8520 handset to the software device to 5.0 - all very well except that the icon I use most - the "Lock keyboard" icon has disappeared. Looked everywhere - icons hidden etc - no luck. Someone at - it a similar problem?

  For the keypad lock icon, you must have a password enabled on the device.

  You can lock the keypad by pressing the mute on the top of the unit.

• Icons of apps and blackBerry Smartphones to disappear after each sync

  I just got my "BOLD" Wednesday 10 November 26. I took a few pictures and configure multiple e-mail accounts. I put a picture of my wife as the background of the screen. Whenever I have sync it with my computer things change. I have now no icons for my email accounts that I put in place and I don't have one of the photos I've taken. The profiles icon that allows me to define what type of ringtone or vibrate level I want disappeared, although I can scroll up to where it was. Can I have a virus or any other problem or is it just a user error.

  Help, please.

  Hi and welcome to the burkerich forums!

  I had not heard of that happening before.

  No data will be lost when you do the following: remove the battery while the device is activated.

  Remplacer replace after one minute, let the device reboot 1-3 min.

  See if the icons are returned.

  Were the photo in the memory of the device or on a memory card?

  Also, please specify the version of Desktop Manager you are using and how you

  Set options.

  Thank you

  Bifocals

• BlackBerry Smartphones VERY disappointed after upgrade to 5.0

  My phone won't stop freezing!  I do about 20 battery tire/day and it gets worse.  Verizon has had two wipes, restoration and reinstallation of 5.0 but nothing works.  In addition to all this, I lost ALL my third-party applications.  Yes, I know that I can maybe find all of them and try to get the seller make me reinstall, but what a pain!  I did not buy them throughout the App World...

  Their only solution is to send a re-certified phone.  I asked to have to upgrade the operating system and having the same problem, but they don't care.  They are not sent a Storm2, of course.

  I can't believe what a nightmare this has been!  I do not hear about this kind of things happening with the iPhone...

  Take the replacement phone.  Your clearly has a problem, then take the free replacement.  I got a replacement in March and it has worked very well, so don't be afraid of the thing "renovated".  Once he was out of the flat package, you could not tell the also of a 'new '.  Your replacement should come with 5.0 already load on it... or at least ask to make sure that it doesn't.  I did the upgrade yesterday morning and the new OS is great.  I would gladly put my storm against any iPhone now.  It is smooth, very sensitive and much faster all around.  The camera shutter lag is gone, no waiting during the passage of the apps, memory seems to be stable at about 21MO, not randomly restart.  RIM has done a great job of most persistent problems pricing.  I have only three applications of third party on mine, but the upgrade went smooth as silk... didn't have to do a thing later except reorganize my files the way I had them.  So, again, take the replacement and make a gesture to end your frustration.   Oh, and the iPhone has its share of questions, too.  Go on their community forum... you will see.  Just trying to give you a different perspective and hope.

  See you soon!

• CD drive icons disappeared after I installed the Norton Recovery tool

  Original title: My CD drive icons disappeared after I installed the Norton Recovery tool

  I downloaded Norton Recovery tool, created the rebootable disc. Tested, everything OK. Then found all my readers of DVD disc including a player clone of Ebly, disappeared from "My Computer". They are always in my device manager, but have a yellow tag attached to each of them.
  Can someone tell me how to get back them?

  Good... got to step 5, then got confused (never been here before). Are you telling me to delete point 4, 4 d 36965 - etc? Or lower and upper values in mentioned in step 5

  Locate and then click the following registry subkey: this will expand the content of the key in the right pane of Regedit.

  
  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  
  In panel right, if you have UpperFilters, right-click UpperFiltersand then click Remove.

  Click Yes to confirm the deletion of the UpperFilters registry entry.

  In the right pane, if you LowerFilters, click LowerFilters, and then click Remove.

  Click Yes to confirm the deletion of the LowerFilters registry entry.

  Exit the registry editor and restart the computer.

• BlackBerry Smartphone App world icon disappeared after the BB ID update

  Ten days ago, I got a prompt to update my BB ID. After I did the same thing & restarted, global icon disappeared.

  I have uninstalled & reinstalled app world through the management of applications, several times, but again I couldn't the world icon to appear.

  I'm unable to download new applications since then, pls help!

  Hello

  Check the KB article below-

  • KB29422 BlackBerry App World icon is missing after upgrade to BlackBerry App World 4.0.0.63 to 4.0.0.65

• Bbm blackBerry Smartphones voice icon is missing

  BBM voice icon is missing after upgrading OS my Blackberry 9860 (Monza) version 7.1.0.912. voice for the bbm icon chat was missing after restarting my device. Please help, y at - it bugs in BBM version 7.1.0.23? I can't set conection WiFi for cat vocal bbm.

  a big thank you to everyone can help.

  Why are you unable to configure the WiFi connection?

  Do you find the WIFi router to connect?

• Loss of blackBerry Smartphones of ringtones after operating system upgrade

  The Bold 9700 for 6.0 2534 operating system update.  The upgrade succeeded, but I now have a very reduced series of ring options.  In reality the available choices are now more suited to warning messages instead of call alerts.  How can I get the alert ringtone call options that were previously available for me. the current choices are not fit for purpose.  Advice appreciated.

  Article ID: KB25664 How to download ringtones BlackBerry legacy to a BlackBerry smartphone running BlackBerry 6

• BlackBerry Curve 8330 of Smartphones icons disappear!

  My icons disappeared a few weeks there, on a trip... removed battery and everything was ok... this weekend it happened again... the battery did nothing, but now I get an error 523, verizon said they have never heard of... didn't call technical support no help yet once... online and updated the software was better for 24 hours and it happened again... Verizon just sent me a new phone... and I replaced my info using the bb desktop manager backup and support... GUESS WHAT - it happened again.   I have a large black circle and four small gray flat circles on my screen.   I can switch to a program by using the alt/back buttons then switching applications to join only my bb Messenger, messages, browser or telephone.  I don't have a home screen.    I've updated the software for this phone too and nothing... I also scanned the two phones for virus and came up with nothing... Please help me I have now two phones useless!

  WHOOOO HOOOOOO what I did!  Thanks for all your support... used the original bb did all updates etc out of the web... sync was using ASCII - rasthaus the new phone and one a path of folder to design and voila it worked!

• Problem in BBM blackBerry Smartphones - I do not have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel

  I don't have a display picture bbm Board and the State. I cannot access it and cannot access my photo or status of the contacts Panel. Help, please!

  Thank you!

  Then you can try upgrading the BBM to the latest version available for your device?

  Make that first make a local backup of your BBM contacts, after backup, delete or uninstall any existing version of your BlackBerry. On your home screen, go to Options > Advance Options > application > BlackBerry Messenger > delete BlackBerry Messenger of this list (highlight BBM press on the menu key and select delete)

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

  Once it is perform a battery pull reboot by removing the battery while your unit is powered, wait a min, then reinsert back.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the latest available for your device.

  _______________________________________________

  Please note :

  If you encounter BBM7 or higher then your BBM Contacts are integrated into your BlackBerry ID after installation when you log in with your BlackBerry ID Contacts is restored back, but if you experience any previous Kathy then first make a backup local, you can save on your press card, see this KB for additional assistance

  KB20554 : How to back up and restore the BlackBerry Messenger contacts list

• Issues with BBM blackBerry Smartphones

  Whenever I charge my phone or restart I notice my bbm dates back to ancient times, I get previous pings and current pings will no longer appear, also dp displays more peoples. I decided to back up my contacts, delete and re install the app but realized after the reboot, I can download is no longer bbm as he shows me app World, bbm is already installed, but can't find anywhere in my phone. Please help I need my bbm back

  Hello presh007

  Welcome to the Forums of the BlackBerry Support

  If you already verified and that you are unable to locate your BBM icon, then you should try reinstalling the BlackBerry Messenger application, it may be useful.

  To do it from your home screen to go to Options > device > Application Management > locate and delete BlackBerry Messenger from this list.

  KB10040 : How to view or delete the application installed on a blackberry smartphone 

   

  Deleted once perform a battery pull reboot by removing the battery while your device is turned on, wait a min. and then reinsert this return.

  Finally, after the reboot, use your BlackBerry browser and go to www.blackberry.com/bbmdownload and download the most recent version available. After installation, restart your device once more, connecting with your BlackBerry ID and check if you are able to send BBM to one of these devices.

  Please try it and let us know of your progress.

• Missing Message of blackBerry Smartphones icon

  When I get a text message, it appears combined with my email list, with no separate indication that this is a message.

  Since I get a lot of emails (which much unnecessary to respond to), the message gets lost in the e-mail list.  As far as I know, the message only adds to the email envelope icon, which is pretty useless to distinguish a text message.

  Is it possible to have a separate mention when appears a text message?  And/or a record separated for text messages?

  Hello and welcome to the community!

  By default, all messages (e-mail, SMS, BBM, etc.) are put in the Messages main/app icon. Some people prefer this approach "unified messages", others prefer to keep things separate. Fortunately, the BB offers the possibility to split things according to your wishes.

  On older OS levels (for example, breast and below the level of OS5), there has been very little control over this split... basically, only being able to split the TEXT Messages from Messages to an icon that is theirs (controlled by the Options settings in the Messages app). But, with the later levels of the operating system, several orders were provided:

  For BES users, your BES Admin can push an E-mail BES icon only to your device. This solution is free, but must be conducted at the level of the BES server and will affect all users on the BES server.

  • KB15003 How to create an icon on the BlackBerry smartphone to BlackBerry Enterprise Server messages

  If your device operating system level (starting in OS5 and above) has the possibility, you can dictate what shows in Messages:

  • Home screen > Messages > > Options > (the main Message list settings) or (parameters of the Inbox) or (management of the Inbox)
  • Uncheck the box that you want to delete Messages, which allows a separate for those icon that uncheck you

  Good luck!