Beats Audio disable

Beats Audio won't turn on or off.  That's all the time.  Button beats on the right side of the laptop has no effect.  "Fn + b" function key has no effect.  This is on a HP Envy 14.

Hi chuggett,

I am pleased that most of the issues have been mitigated.

I also grasp that the buttons don't always respond on the keyboard. "" Here is a link to Portable keyboard troubleshooting (Windows 8), please not the section on "problem with additional buttons or volume control.  If this did not solve it completely, I suggest you contact HP support.

Contact HP technical support to the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number. The HP Technical Support site map

Tags: Notebooks

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