Beats Audio has completely disappeared from my HP Envy 6 1010ea

I've recently updated my ultrabook and the beats audio Panel completely gone!

It was working fine before the updates (which have been "recommended by HP")...

I can still change the function of power on and off beats using fn + b but when I go to open the audio control beats it says boot file not found...

Any help?

Hello

Try the following.

Download IDT Audio Installer on the link below and save it in your downloads folder.

http://ftp.HP.com/pub/SoftPaq/sp56501-57000/sp56717.exe

One time finished, open windows control panel, open Device Manager and open sound, video and game controllers.  Right click on the IDT device and select uninstall - also, you should get a command prompt to delete the current driver, check the box allow this and then proceed to uninstall.

When finished, restart the computer and let Windows load completely.  Open your download folder, right-click on the IDT Installer and select "Run as Administrator" to launch the installation.  Once done, restart the laptop.

Kind regards

DP - K

Tags: Notebooks

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