Beats Audio problems

Hi guys

I have a HP Pavilion 17 laptop and I have problems with my audio the headphone jack. I recently updated my drivers realtek audio through the Wizard support yesterday as well as install a substantial windows 8.1 implemented to date (it was around 1.5 GB) since then my headphones won't work.

I bought this laptop about 3 weeks ago, and usually Beats managed Audio jacks and everything with my audio now, it doesn't seem to load at all after the updates.

Anyhelp on how to solve this problem would be great I'd like to resume listening to music in the office work without disturbing anyone.

See you soon

Marc

Hi Marc,

Try reinstalling the driver Realtek HD Audio original supplied with your laptop using Recovery Manager - how to use the Recovery Manager to reinstall the drivers and software is detailed in the document at the link below.

Recovery Manager - reinstalling the drivers - Windows 8.

After reinstalling, restart the laptop.

Kind regards

DP - K

Tags: Notebooks

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