Beats Studio Wireless - Device missing Bluetooth for Windows 7 64 bit OS drivers

I have a HP Elitebook 9480 m notebook, running Windows 7 Enterprise 64-bit OS.  I just got this machine and my previous machine was running Windows 7 32 bit OS.

My problem is that when I go to install my wireless on the Elitebook Beats Studio headphone, it does not find the Bluetooth device drivers.

I called Apple support (now support produced Beats), contacted HP support and visited with my COMPUTER service company hoping to copy the drivers through my old machine (helmet worked on an old machine) and no solution has been found.

Copy the drivers through did not work as my machine would not find them when we asked it to look for them.  We have, however, learned that the driver that was used on my old machine was a Microsoft driver, specifically the pilot called btwavdt.sys.

I need an updated version of this driver, or the equivalent of 64-bit if it is not already compatible with 64 bit computers, in order to properly install my helmet.

Any help would be greatly appreciated.

Hi John,.

Thanks for posting your query in Microsoft Community.

Since you're using Windows 7 Enterprise edition of the operating system, your question would be better suited for the IT Pro audience. This is why I would recommend posting your query in the TechNet Forums.

Please post your question in the TechNet Forums.

Tags: Windows

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