Before 4 opens and then crashes when loading project

I realize that first Elements 4 is old, but I still love and use it for all my projects. Here's my problem: I've been running for 4 months on my new laptop for Win 7 HP 64 - bit, but only today it started to go bonkers. It opens fine, but when I open a project, it minimizes the window pre as soon as it loads. Even if I tried to re-opening the window, he refuses to return to full screen mode.

I tried the Vista compatibility and even XP, which runs under administrator privileges, but nothing helped. It is the result of a virus or a newly installed program? I return to the edition...

Thanks for the info.

There is one thing I need to clarify-do you mean that you can no longer open a new project, one that is empty? If Yes, then you can skip the test below, well we could get back to that, if we can get before you open a new project.

When you say "raw AVI files", these are DV - AVI, a special form of AVI? This ARTICLE will give you more information about the file formats.

You mention Audio WMA files. As an AVI file, those can contain a lot of different things, but more on that in a moment.

With Win7-64, 4 GB of RAM is all that Win7 should work, and leaving not a lot of excess for the programs.

Now, the projects may become corrupt or unstable, because of many things. Active in a project can become a problem. Test a project for the 'bad' assets is to ensure that the pre is closed and then 'hide' the assets of pre. As the project file, of PREL, contains none of the assets, but only following absolute paths for these assets, it's farily simple. How they structured their active records can greatly simplify this task, or cause a bit of work. It sounds as if your project is pretty simple so far and should not be difficult to follow these steps to test:

  • With the pre is closed, go to or records, where the assets are located and move the folders elsewhere. Don't forget, the PREL uses absolute paths, so that this original path no longer apply. At this point, I also would separate active by type, say with video files in a folder 'Video', still Images in a folder "Images" and the Audio files in a folder "Audio". You'll see why in a moment.
  • Before starting, and then open the project problem.
  • We will be faced with a message dialog box, asking "where is file _? Since we moved these assets, we must help the PrE to find them. Simply navigate to the proposed folder, where the first asset. The display of the dialog box offers a Finder, but since you have moved things, you should have this info. Locate the first file, claiming before.
  • Once you find it, pre will do two things: make the connection again and then look in the folder for other assets, used in this project and also a link to them - pretty neat, huh?
  • Given that we have separated our assets by type, if the first type, say video, very well, that we can exclude those charges. If the project crashes here, we found at least one problem.
  • When meadow comes to the following assets, reappears on the screen of the dialog box, and we will do the same thing: find the file, claiming before, and again, pre will restore the link with it and this search for the active folder. If all goes well, we can probably exclude those assets as a problem.
  • He repeats until either the project managers, or until project accidents, or crashes. If this happens, we reduced things down to a single type of assets. That's why we separated - it's active troubleshooting much easier. Note: Titles are written in XML, in the PREL code, so nothing concrete there for them at this stage.

Whatever you do, don't choose NOT save, and especially if you decide to Skip Media, or cancel. Only do a Save_As, so to NOT overwrite your original PREL. Never overwrite original PREL, if you are having problems.

Please report it on this test. The project fails with a specific type? If Yes, what is this type of assets?

If you have a certain asset of this type, you can redo the test, moving, say half of these goods again and rerun the test. If the project crashes with either the first half or the second, you are closer.

Good luck

Hunt

Tags: Premiere

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    OfficeLiveBrowserPlugin: 12.3.0 (2011-08-03) [Support]

    Audio plug-ins: ⓘ

    DVCPROHDAudio: 1.3.2 (2010-10-21)

    TASCAM_US1xx: Unknown - SDK 10.7 (2012-09-21) [Support]

    3rd party preference panes: ⓘ

    Flash Player (2016-05-09) [Support]

    Flip4Mac WMV (2013-03-29) [Support]

    Java (2016-04-21) [Support]

    Time Machine: ⓘ

    Skip system files: No.

    Mobile backups: OFF

    Automatic backup: YES

    Volumes to back up:

    Macintosh HD: Disc size: 999,35 GB disc used: 359,24 GB

    Destinations:

    Helen backup [Local]

    Total size: 2.00 TB

    Total number of backups: 40

    An older backup: 10/18/15, 20:39

    Last backup: 15/05/16, 01:47

    Size of backup drive: adequate

    Size of backup 2.00 TB > (disc 359,24 GB X 3)

    Top of page process CPU: ⓘ

    14% kextd

    6% McAfee Reporter

    4% WindowServer

    com.HP.devicemonitor 2%

    kernel_task 2%

    Top of the process of memory: ⓘ

    Kernel_task 725 MB

    614 MB mdworker (34)

    Firefox 418 MB

    180 MB mds_stores

    Dropbox 147 MB

    Information about virtual memory: ⓘ

    2.91 GB of free RAM

    5.08 used GB RAM (2.67 GB being cached)

    Used Swap 0 B

    Diagnostic information: ⓘ

    26 May 2016, 22:16:24 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221624_[redacted].crash

    / usr/local/McAfee/FMP/bin/pgme

    26 May 2016, 22:16:14 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221614_[redacted].crash

    26 May 2016, 22:16:04 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221604_[redacted].crash

    26 May 2016, 22:15:54 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221554_[redacted].crash

    26 May 2016, 22:15:44 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221544_[redacted].crash

    26 May 2016, 22:15:34 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221534_[redacted].crash

    26 May 2016, 22:15:24 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221524_[redacted].crash

    26 May 2016, 22:15:14 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221514_[redacted].crash

    26 May 2016, 22:15:04 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221504_[redacted].crash

    26 May 2016, 22:14:54 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221454_[redacted].crash

    26 May 2016, 22:14:44 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221444_[redacted].crash

    26 May 2016, 22:14:34 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221434_[redacted].crash

    26 May 2016, 22:14:24 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221424_[redacted].crash

    26 May 2016, 22:14:14 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221414_[redacted].crash

    26 May 2016, 22:14:04 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221404_[redacted].crash

    26 May 2016, 22:13:54 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221354_[redacted].crash

    26 May 2016, 22:13:44 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221344_[redacted].crash

    26 May 2016, 22:13:34 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221334_[redacted].crash

    26 May 2016, 22:13:24 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221324_[redacted].crash

    26 May 2016, 22:13:14 /Library/Logs/DiagnosticReports/fmpd_2016-05-26-221314_[redacted].crash

    26 May 2016, 21:59:09 /Library/Logs/DiagnosticReports/rpc.net_2016-05-26-215909_[redacted].crash

    /usr/sbin/RPC.NET

    26 May 2016, 21:57:13 self-test - spent

    24 may 2016, 22:00:26 /Library/Logs/DiagnosticReports/rpc.net_2016-05-24-220026_[redacted].crash

    24 may 2016, 21:44:36 /Library/Logs/DiagnosticReports/rpc.net_2016-05-24-214436_[redacted].crash

    24 may 2016, 21:15:13 /Library/Logs/DiagnosticReports/rpc.net_2016-05-24-211513_[redacted].crash

    24 may 2016, 21:04:21 /Library/Logs/DiagnosticReports/rpc.net_2016-05-24-210421_[redacted].crash

    May 23, 2016, 22:25:42 /Library/Logs/DiagnosticReports/rpc.net_2016-05-23-222542_[redacted].crash

    Uninstall the McAfee software according to the manufacturer's instructions, to see if this brings improvements.

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