Before USB ports not working only not with non-powered devices such as USB memory keys

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• Group residential market, having problems with non-windows devices

  I have Windows7 Ultimate on my desktop PC.

  I'm Tournai on homegroup and join my laptop running Windows 7 Pro.

  I have a printer wireless on my home network, but also a Synology NAS of DS213air for backups.

  My laptop has no problem after turning on homegroup.  I was able to continue to send print jobs to the printer network and is still connect to the NAS.

  However, on the desktop, print jobs sent to the printer network has failed.  I removed the printer from my devices and tried the card again.  Windows cannot find the network printer by itself, however, I was able to map the printer again in hand - type the IP address directly.

  The connection mapped to my NAS in Windows Explorer became too broken.

  If I open the DOS command screen and try to ping the NAS server with its network name, I get host not found.  If I ping by its IP address, I get the answer.

  I deleted the mapped drive broken to the NAS in Solution Explorer and was able to re - the map again to hardcode NAS IP address.

  However, my backup software is losing its connection to SIN at random times, sometimes 3 hours after the start of a backup, other time 12 hours after the start of the backup and transfer 700 + GB to the NAS.  For the past 3 weeks, no backups not completed.

  I failed to identify the reason that Win7 Ultimate has ceased to recognize the names of my two non-Windows devices network after you have created the homegroup.

  Any help much appreciated.

  I found the problem, thanks to your clues in ipconfig/all.

  I thought only I had a direct link between the office and my combo modem/router/AP to access.

  I forgot a month before, I took the dust of an old router to share the LAN to my desktop PC, so I might have extra wired LAN for a separate docking station.

  I have not reconfigure this 2nd router to act as a switch... that is why the office became a different prefix than intellectual property.  I disabled DHCP on it and moved the cable from the WAN port to one of the LAN ports.

  Networking is as it was before.

• Auto lock no longer works with the latest update. Works very well on non-updated devices and was working fine before the update on other Apple products.

  Olivier up-to-date 9.2.1. A non operative automatic locking

  Have you tried a reboot?

  Reset?

  Restore?

• HP OfficeJet Pro L7650 all-in-one can not recognize USB memory stick 8 GB

  I try to scan a document on a 8 GB USB key and received the error "Unknown device" so that it works very well with my old USB 512 MB key.  How can I use a memory stick 8 GB with this printer?   Thanks in advance for any assistance!

  Unfortunately we do not have this printer driver to support large memory keys USB Vicky. HP all-in-One printers are supported up to 1 GB memory sticks only.

• all 3 USB ports stopped working - MX30

  As a result, none of the 3 USB ports on my old MX30 work of 2 months. I unchecked the option in the hardware Manager of devices for energy saving, nothing helps. First of all, only the mouse stopped and I thought the mouse was to blame, but all of a sudden the machine does not recognize the USB memory key more.
  Any advice would be very welcome, because I can't work!

  Respond to my ad. I've updated the drivers for the USB host controller and BIOS and USB ports running again.

• I can't Windows media player to connect to my USB memory stick.

  I went to my memory stick allows you to put music on it and windows media player does not connect to it. Because it does not connect it allows me to sync music....

  I checked my computer and the USB memory key works very well over there... I can see it and windows media player will play the songs that are on it.

  I used the hardware diagnostic tool and it came with 4 ALERTS

  Driver USB ms problem... SD... XD/SM and CF Reader.

  I tried a few different restore points... .but he stll do not work.

  Thanks in advance for your time.

  Because the USB works on the PC, appears not a hardware problem, but a kind of connection problem with Media Player.  Please repost your question to the Windows Media Player Discussion Group at: http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.multimedia.windows.mediaplayer where experts in Media Player will be more than happy to help you with your problem.

  Good luck!

  Lorien - MCSA/MCSE/network + / has + - if this post solves your problem, please click the 'Mark as answer' or 'Useful' button at the top of this message. Marking a post as answer, or relatively useful, you help others find the answer more quickly.

• Corruption of USB memory stick

  I have a key USB Verbatim that I use to synchronize files between a laptop running Vista Home Premium and your desktop under XP Professional SP3.

  By 'synchronize', I mean just to run a batch file to copy files.  Nothing complicated.

  Since upgrading my Vista laptop, I started to get the corruption of files on my USB key.  So far, this has happened twice.  I first noticed the corruption because it lacked (1) the files I copied on the memory stick, and Vista (2) began to complain when I plug in the USB key and offer to "scan and difficulty" it.  I ran chkdsk on the USB drive, which found errors.  CHKDSK said she 'removed the entries in the folder' and 'converted to strings lost files.  Running of chkdsk has not yet found any errors.  I've spent a lot of time to rebuild the data corrupted on my USB backup I had done elsewhere and has been subsequently upward and re-run.

  Since I first corruption running chkdsk on a regular basis (even the time I plug the memory stick) and careful to always use surely "remove hardware" on both machines before unplugging the drive.  I was also careful not to let my laptop to sleep so that the USB plugged, but it shouldn't matter.

  This morning, I noticed that corruption had resurfaced.  I've been running chkdsk often, I'm sure it's happened when the files to deal with USB stick on the Vista laptop this morning.

  What is the guilty likily here?  It seems that it's the hardware of USB memory stick or a bug in Windows Vista?  A person offers advice such as how to limit?

  DietCokeAddict,
  Thank you for visiting the Microsoft Answers community forum.

  Looks like you did a good job to limit the problem.  I would certainly continue to run chkdsk on the USB memory key and make remove them hardware safely shows before withdrawing.  There is an update for Vista that is specifically for USB devices that may solve your problem.  I had it set a number of different problems with USB devices.

  Try this and let us know if it solves your problem:

  Rollup cumulative update for USB in Windows Vista Basic components
  http://support.Microsoft.com/kb/941600

  Thank you

  Gloria
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• My USB to ethernet adapter works only if plugged into my MacBook Pro. I tried to use to start an expander USB (power strip), but this has not--a problem when you have only TWO USB ports ports! Any suggestions?

  My USB to ethernet adapter works only if plugged into my MacBook Pro.

  I tried to use to start an expander USB (power strip), but this has not--a problem when you have only TWO USB ports ports!

  Any suggestions?

  Juice what 'expander' did you use?

  What model of MacBook Pro?

  This is the Office Mac Pro forum. I asked that your post be moved to the MacBook Pro laptop forum.

• Need help with Acer Aspire please usb ports not working not

  I have an Acer Aspire V5 - 573G and usb ports have suddenly stopped working

  You must open the Device Manager, expand the Serial USB Controllers > right click on everthing listed under it, and then uninstall it.

  Then, restart the computer. All the uninstalled driver would be restored automatically by windows.

• Zbook G3 HP: HP Zbook Thunderbolt 3 Dock USB ports not working not

  I have a HP Zbook Thunderbolt 3 dock on my HPZbook G3.  I've recently updated the BIOS and the firmware to the latest version to solve other problems 'dock '.  Am now at the latest for both.  The two monitors and ethernet on the work of lightning 3, but none of the USB ports are active.

  I am sure that the USB ports work, because they used to work before the update BIOS and firmware.  Keyboard, mouse, or USB memory on the dock work.

  I tried to go to the HP support and install the updates with the USB in it, but it didn't work.  I have a workaround - just connect the laptop directly, but I'd like to get my fully functioning dock.

  Device Manager does not display devices with questions.  I'll try to update, but I don't know which one to look at.

  

  Hey people,

  HP is dedicated to providing quality products to meet the needs of our customers. We listen to the customer feedback on our recent Thunderbolt Dock for use with the latest products ZBooks, and Elite Notebook. We continue to work with our customers to solve problems.

  Please find tips and updates to improve your use of the HP Thunderbolt docking station.

  1. The Thunderbolt dock uses the latest technology thunderbolt. To be fully functional, it takes the latest firmware, BIOS, and drivers to work properly. Please follow the step by step process as described below in "The process of updating your device".
  2. Here are links to the user, technical white paper guide helps and guides troubleshooting. Please, use them to help when you have problems after you have fully updated your device and platform by following the instructions above. Please note that you may copy and paste the links in your browser.
  3. If you still have any questions, please call HP support. We're here and eager to help succeed you using the HP docking station new Thunderbolt.

  Useful links

  User Guide: http://h20565.www2.hp.com/hpsc/doc/public/display?sp4ts.oid=11122586 & docLocale = en_US & docId = emr_na-c05141189

  Technical white paper: http://www8.hp.com/h20195/v2/GetPDF.aspx/4AA6-5088EEW.pdf

  Help & troubleshooting the Dock: www.hp.com \support\thunderbolt3dock

  Process to update your device

  NOTE: Instructions below is found in the User Guide "Getting Started" to "Implementation of the dock" to "step 2: update your computer.

  Before connecting the dock to your computer, update the BIOS, software and drivers on your computer.

  NOTE: If you do not, the wharf may not work. For best performance, keep all software and drivers on your computer up to date. (See table 1)

  Update the BIOS and the software and drivers:

  1. Go to http://www.hp.com/support. Select the drivers and Get software, enter your model of computer (on the computer service tag) number, and then select search for my product.
  2. Click the link for your specific computer, select your operating system and then download the latest version

  BIOS, software and drivers as follows: Intel® Thunderbolt Firmware Update Utility, Intel's Thunderbolt

  Secure Connect Driver, graphics drivers, ASMedia eXtensible Host Controller Driver, Broadcom Ethernet

  Controller and driver Conexant USB driver.

  1. Install the latest version of the BIOS.
  2. Restart the computer.
  3. Install the last stroke of lightning Secure Connect driver Intel.
  4. Restart the computer.
  5. Install the latest Intel Thunderbolt Firmware Update Utility
  6. Restart the computer.
  7. Install any remaining updates in any order. Restart the computer after each update.

  Table 1

  For the products supported Thunderbolt Dock all HP
  Name of the component	Category on the Support Page on hp.com	Where to check (this applies to all laptops)
  BIOS	(BIOS)	BIOS F10 Setup to information system
  Intel's Thunderbolt course connect driver	(Pilot - controller)	Right click on tray icon Thunderbolt to settings for details.

  The Thunderbolt of Intel® firmware update utility

  (Firmware)

  Right click on tray icon Thunderbolt to settings for details. Note that the numbers on the left will not directly reflected. NVM Firmware Version: 16 PD Firmware Version: 1.07.03

  Intel Graphics Driver

  (Driver - graphics)

  Right click on the desktop to graphic properties (icon intel) Options & Information Center Support.

  NVIDIA graphics driver

  (- Graphics - Nvidia driver)

  Right-click on the desktop to NVIDIA control panel to information system at the bottom left.

  AMD graphics driver

  (Driver - graphics)

  Right-click on the desktop to graphic properties (top) to Information to software.

  ASMedia eXtensible Host Controller Driver

  (Driver - Chipset)

  Programs & features or the Device Manager to Universal Serial Bus Controllers (dock of needs to be connected).

  Of Broadcom Ethernet controller driver

  (Driver - network)

  The Device Manager to network adapters (dock of needs to be connected).

  Conexant Audio Driver USB

  (Audio - driver)

  The Manager of devices to sound, video and game controllers (dock of needs to be connected).

  BPPSQ-

  I work on behalf of HP

• Satellite P10 Series - USB Ports not working not

  Hi - I have a portable series of P10, PSP10E-0RCJM-EN.

  Don't know when or how this can happen, but none of my USB ports work integrated.
  They are all recognized and installed when you look in the Windows Device Manager.

  I am running Win XP Home Edition with SP2 and latest drivers and BIOS downloaded from the Toshiba web site.
  I had the hope that it might be a simple device or a driver of motherboard problem, but does not appear.

  Using a card PCMCIA USB works very well, but uses only one card slot that I need for other purposes.

  Anyone has more suggestions please?
  I hope you can help, impatience of someone soon!

  Graham

  Hello

  Try to remove all the ports from the Device Manager.
  Then try to restart the device. After this procedure, the operating system should recognize and install again the USB ports.
  It would be very interesting to know if the ports are working properly after this new facility.

• Equium A60 - 692 USB Ports not working not

  Hi all - new to the forum and what a good place to find info on Toshiba laptops. Anyway - after a recent storm, I lost connection to my ISP broadband - contacted the helpline who advised me to Exchange my ADSL modem to an Ethernet - made and corrected the connection problem - however - only after having it done I realize has none of my devices (printer, camera, Web Cam etc.) worked via the USB ports. I've uninstalled and reinstalled the system and drivers for devices without result. The device displays 500ma of power manager is available for each of the 3 ports but watch 0ma used. The Device Manager also shows that the USB ports are working properly. Can someone help or advise if these ports on a separate card or they are part of the motherboard. If Yes, where can I get a. Congratulations to all - Andy

  A lighting strike is not good news, if she gets hit by a kind something can go wrong. My guess is that your laptop USB ports has taken suddenly by a massive power surge that probably damaged the chips inside. It could be a Windows problem, or not the only thing I could suggest is to use a bootable Linux such as Knoppix CD and run a command called usbview with some USB devices.
  If the USB has been confirmed dead then your only option is to use an adapter CardBus USB 2.0 providing your CardBus slot is not damaged too.

  Richard S.

• Example: Pavl'ln Slimline s5-1: Front USB Ports NOT working

  Really need help from the experts here - model desktop HP Pavilion Slimline s5-1: H2M46AA (a Joshua motherboard with H61 Intel Chipset) crashed hard drive and have no original driver. Clean install of Win7 Home Premium SP1. Everything is OK except other devices, Universal Serial Bus (USB) bus controller. Driver is not found. After installing Win7, installed an ethernet driver and the original files Chipset installed HP Web site. All drivers OK except the foregoing who apparently controls USB ports before 2 which did not. Then, installed all updates provided by Windows Update. USB ports before always inoperative. They worked before the new Win7. After much research, unusable before USB ports seems to be a common problem, but none of the planned solutions help (check that the cables, turn off completely, Intel Driver Update Utility, etc.). On my system, the first of the 4 ID material for this device shows as: PCI\VEN_104C & DEV_8241 & SUBSYS_2ADA103C & REV_02. According to pcidatabase.com, this is identified as: "Texas Instruments USB 3.0 XHCI Host Controller" and therefore a possible problem. The ports are, I believe, USB 2.0 and not 3.0 according to Joshua documentation (http://www.foxconnchannel.com/ProductDetail.aspx?T=motherboard&U=en-us0000525 see also "\windows\inf\setupapi.dev.log" shows there is no files on the drive associated with the ID of the above material because they are not found during the installation of the driver.) So the question: How can I get these ports USB works - have installed to each HP update recommended for this system. I'm puzzled!

  You're right, it's just an update of the driver, but I think that this is specified, you can see the technique of reference:

  FTP://FTP.HP.com/pub/SoftPaq/sp70501-71000/sp70786.html

  TITLE: Texas Instruments USB Controller Driver Update
  
  VERSION: 1.12.25.0 REV: A PASS: 2
  DESCRIPTION:
  This package provides the driver for the Texas Instruments XHCI update
  Solutions of controller in the supported models that are running a service supported
  System.
  
  PURPOSE: Routine
  SOFTPAQ FILE NAME: SP70786.exe
  SOFTPAQ MD5: 9bd312c3c424161a6c3357d260dcf939
  REPLACES: SP59644
  ENTRY INTO force: 6 March 2015
  CATEGORY: Driver-Chipset
  SSM supported: No.
  
  PRODUCT TYPE (S):
  Desktop computers
  
  MODEL OF PRODUCT MATERIAL (S):
  HP Pavilion HPE h8-1xxx PC
  Desktop computer HP Pavilion p6-XXXX (Joshua)
  Desktop HP Pavilion p7-XXXX
  HP Pavilion Slimline s5-XXXX
  HP Pavilion p6 PC
  HP Pavilion HPE h9-1xxx Phoenix PC
  HP Pavilion Slimline s5-1xxx PC

• 8.1 Windows 64 - bit 3 USB ports not working not

  I have a model computer T430s 2352CTO, running Windows 8.1, 64-bit version. Before upgrading Windows 8.0 all drivers have been updated. The USB ports 3 worked properly, in particular an external hard drive of 1 GB running. After the 8.1 update, 3 USB ports work always, but only for about 30 seconds, then the hard drive stops. The power led remains on the hard drive, but it no longer displays in windows Explorer.

  In Device Manager, I'm gone to Bus USB-> USB controllers Root Hub-> properties-> (under general it says "this device does not work correctly)-> Power Management-> unchecked the box"allow the computer to turn off this device to save energy. Unfortunately, it doesn't seem to stop the problem. Any ideas?

  Please try this:

  http://blogs.msdn.com/b/usbcoreblog/archive/2013/11/01/help-after-installing-Windows-8-1-my-USB-DRIV...

  Thank you!

  Houman

• Pavilion p7 - 1380t: USB ports not working not

  The two front USB ports do work not today. Worked fine yesterday. Everything I plug is not coming. Using ports in the back, they work very well.

  Someone at - it ideas about the problem and a fix?

  Thank you

  Hello @xploded16,

  Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

  I read your post on how the front USB ports on your desktop computer do not work, and I'd be happy to help you in this case!

  To enable your system to recognize the USB ports before once again, I recommend that you follow the steps described in this document on Troubleshooting connections USB (Windows 7).

  Please re-post with the results of your troubleshooting, and I look forward to your response!
  
  Concerning