Big problem blackBerry Smartphones = Trackpad

Similar Questions

• Big problem blackBerry Smartphones! Please help me.

  I work with my bb bold 9700, I want to make the video, and then my bb shut down! When I put my battery and reset on my bb light only red light about 20 seconds and then nothing, it's always turns off. I can't turn on my bb!  20 sec red light does not blink and after my bb turn. Please help me? do you know what is a problem?

  First, try it this way...

  With the BlackBerry device under voltage, remove the battery for about five minutes, and then reinsert the battery to restart.

• Update to 4.5 big problems blackBerry Smartphones

  I upgraded from 4.3 to 4.5 on the use of my PC and got a "Fatal Error". He had several problems after that. I took to a repair shop and had them re - install 4.5. Have a few questions.

  (1) application for authorization to store key by going to certain sites, including Sprint TV. What is key Store, and why is he asking? Some sites do not come to the top.

  (2) ask for key Store when you go to Sprint TV. I changed the Sprint TV app Permissions allow on all settings. Now the Sprint TV logo arrives but does nothing else.

  (3) it is also running a lot slower that a new 8330, I bought my wife last week.

  Help, please

  Reset to the default settings for the second time. No restoration, but rebuilt by e-mail was addressed again. Literally had to operate again.

• BlackBerry Smartphones trackpad

  Hi........ I use 9320 BB curve... In my smartphone, trackpad freezes often... I erased my logs, but in any event it free sez...

  Please follow the steps to realod the operating system on your device.

  For reloading are, of course, you have the internet connection and the Blackberry Desktop software on your pc.

  1. Connect your device to your computer via a usb cable.
  2. Open the Blackberry Desktop software and type the password Blackberry samrtphone.
  3. On the home screen, you must click the device, and then click Update.
  4. Click the view other versions and select the latest version of the operating system from the operating system 7.
  5. Then click on install and install the update.

  Please let me know if you face the problem again.

• BlackBerry Smartphones trackpad lights out

  My phone is bb torch 9860, the lights around my trackpad died suddenly, I felt a lil bit confused bcause I don't do any mistake, in fact, anyone can solve my little problem here?

  Hello from Montigny,

  Welcome to the forums.

  In this case, we can try to reload the software on the BlackBerry® smartphone to make sure she is running the most recent version and there is no problems with the operating system.

  Here's how to make a backup of your BlackBerry smartphone http://bbry.lv/oPVWXc

  Once you have saved your BlackBerry smart phone, please follow the link below to complete a clean reload of the BlackBerry smartphone software.

  Link: http://www.blackberry.com/btsc/KB03621

  Once completed test and go ahead with a selective restore, here is how to restore http://bbry.lv/qgQxLo

  Thank you

• Internet problem blackBerry Smartphones - untrapped exception

  I recently reset my phone that I had a battery problem, so I removed and installed the firmware again.
  But since my phone wouldn't let me go to facebook both via internet and app when I go on the app, it says 'unable to connect to the facebook server please try again' and on the internet it just says: "unable to load the page" but the internet charges other pages very well another problem is that when I open and close the internet it says "eception exception : java.lang.error'

  This problem occurred only since I reinstalled the firmware.

  Someone knows how to fix this?

  Hello and welcome to the community!

  After the updates, I still propose that the following steps, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! If not, then you should try to reload your OS again, but maybe with a few twists to try to identify the cause... for example:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  Good luck and let us know!

• Problem blackBerry Smartphones BB 9900. Help, please!

  My BB 9900 is rather recent, less than a month. I never put him him. But now, he has a big problem. The touch screen does not work! I use full range Protection screen. Help me please!

  You've restarted the unit? Perform a simple reboot on the BlackBerry this way: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this manner is prescribed for most defects and errors of operating system, and you will lose any data on the device doing so.

• Problem blackBerry Smartphones with SMS notification on my 9780

  My Bold 9780 has started reading my SMS messages aloud. It's very irritating, especially if I'm sitting in a meeting!

  He only reads TEXT messages and emails not.

  I know I must have changed a parameter by mistake, I can't find this function in the menus to turn it off.

  Can anyone help please?

  Spin the 6.0.0.706

  Thank you

  Hello becon1417

  To clarify, when you receive a new text message he read your text message, to the right!

  If it is then can you confirm if you have installed any 3rd party app that does this, you Homescreen go to Options > device > application > locate and delete such a request.

  KB10040 : How to view or delete the application installed on a blackberry smartphone

   

  Or let us know if I misunderstood your message.

• Problem blackBerry Smartphones Software Update

  Hi all

  I have a serious issue here.

  I tried to upgrade my software today to ver *. 181 everything was fine except when my phone data had to be restored back (step 10 of 10). Where is my application crashed and I had to reboot my Desktop Manager. But now he don't ask me to restore data, or update anything.

  Anyone with a clue that, how can I restore my data that was backed up to my Desktop Manager.

  Thank you

  Ramirez

  Search your entire hard disk for files with the extension of the RPI (*.ipd). What are the backup files created by DTM. Choose which is the correct (very probably by the time of the file) and then use it as a source for restoring:

  • KB10339 How to restore data from a backup file to a BlackBerry smartphone

  Good luck and let us know!

• BlackBerry Smartphones Trackpad does not - Touch screen work

  I bought a Blackberry 9900 in September 2011.

  in July 2012, I had the phone replaced under warranty as the WiFi signal went funny (he was VERY weak all the time) as the speaker was roaring because of play a little hard, so I got the handset replaced under warranty.

  Blackberry 9900 replacement handset was working fine until about a month, when my trackpad kept work stoppage. I thought that my phone had frozen, but I could still navigate the phone using the touchscreen. the trackpad works again after 10 seconds.

  I tried to restore the firmware of phones at the factory version, I also tried the last updated one (7,1 Bundle 2061), but still no joy - im guessing the problem is hardware related.

  What are my options?

  my phone is not covered by manufacturer's warranty is it?

  Hello and welcome to the community!

  I suggest a completely clean OS reload... perhaps to aid installation method below 'skeleton' slow...

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for many models. If they understand your model, please use those as a reference as you go along. Otherwise, you will have to dig through the download portal official for packages of OS for your model:

  • http://us.BlackBerry.com/support/downloads/download_sites.jsp

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. If this OS package comes from one carrier other carrier for which your BB was built, then remove, on your PC, all copies of the SELLER. XML... There will be at least one and maybe 2, and they will be located in the same way or to (it changes based on your version of Windows) these files:

  • C:\Program Files (x 86) \Common Files\Research In Motion\AppLoader
  • C:\Users\(your Windows username) \AppData\Roaming\Research In Motion\BlackBerry\Loader XML

  Don't forget that you remove, since your PC, any other BB OS devices as packages with more than one installed on the PC can cause conflicts with this procedure.

  You can also study the use of BBSAK (bbsak.org) to perform the wipe what he is capable.

  You can also try this procedure might limit the specific causal element:

  1. Load your OS "bare bones"... If everything is optional, do not install it.
  2. If the behavior is immediately, then try another OS with step 1
  3. If the behavior does not immediately, then run for as long as necessary to make you to be sure that the behavior will not occur.
  4. Add one more thing - no matter how tempting, one.
  5. If the behavior does not immediately present, and then runs for long enough to be sure he won't have the same problem
  6. Repeat steps 4 and 5 until all things are responsible or the behavior presents

  When the behavior shows up, you know the culprit... the last thing you have loaded.

  If the behavior doesn't re-present, then you know that step 1 or 2 cured it.

  If the behavior has anything, then you have probably a problem of material level for which no amount of OS or software can heal.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  BenRichardsFife wrote:

  my phone is not covered by manufacturer's warranty is it?

  Only your warranty provider can answer this question for you. Everyone must respect all terms of warranty you received with your purchase (your contract, purchase, governs all), which can be less or more generous than those extending from the RIM. There might be a good read for you here:

  • http://us.BlackBerry.com/legal/handheld-limited-warranty.html

  Good luck and let us know!

• BlackBerry Smartphones Trackpad and keyboard does not.

  Hello. I have a Curve 8520, I got it almost a year ago. Yesterday, an APP ERROR 523 appeared on my screen, and I discovered that an application crashed. So I tried to improve my OS from 4 to 5. He succeeded, but I couldn't scroll press OK. After a couple of hours trying to scroll down, I pressed the OK button. But my trackpad and keyboard does not work well, because when I pressed the home button my BB does not show the home screen, instead, it shows me my directory. Please help me with my problem, suggestions are appreciated.

  Hello and welcome to the community!

  From what you describe, I would recommend a clean OS reload.

  At the top of each forum device, there should be some 'sticky' threads dealing with the level of the OS available for each model. Please use those as a reference as you go along.

  From a PC, you can install any compatible OS package (for example, for your BB model exact number) of a BB via this procedure:

  • http://supportforums.BlackBerry.com/T5/BlackBerry-device-software/how-to-reload-your-operating-syste...

  Note Although written to "recharge" and the storm, it can be used to upgrade, downgrade or recharge any BB device model - depends on the operating system package you download and install on your PC. You can even use a different OS package carriers simply insert, between steps 1 and 2, the deletion, on your PC, a file named PROVIDER. XML. remember that you remove from your PC, no matter what other packages devices OS BB as having more than one installed on the PC can cause conflicts with this procedure.

  If you are on a MAC, you are limited to only your sanctioned carriers OS packages... but can still use any level they currently have to sanction. See this procedure:

  • KB19915 How to perform a clean reload of the smartphone BlackBerry using BlackBerry Desktop Software application software

  You can also get the BBSAK (BBSAK.ORG) utility and use it to completely erase your BB (the result will be a 507) and then properly reload your operating system.

  Good luck and let us know!

• BlackBerry Smartphones Trackpad not working not

  Please help so I received a text message on my blackbery 8520 and I entered the password as usual and the trackpad would not move, I couldn't scroll but I could click but does not scroll please help.

  Ok. The problem can be well mechanical.

  Open the rear cover and remove the sim card and the battery. There is a small rectangular stainless steel metal plate which is the cover for the touchpad. On the left side of the plaque next to the sim card is a small sweet white piece of sticky paper covering a torx screw that holds the plate in place.

  Use a torx screwdriver with a bit of size of T5 and carefully remove the screws, remove the metal plate, then reinsert and replace and tighten the torx screw. You will find that the screw was loose and the plate cannot have been firmly in place. It may solve your problem for good as a loose torx screw prevents the touchpad or the optical block to make the necessary full contact inside this cover.

  Make sure not to lose the very tiny torx screws while working on this topic. You can get a torx screwdriver very cheap with a set of bits of miniature for a few s all about £ or $' s. make sure there is a bit of T5 in the game.

  A temporary solution that could help until you get the right screwdriver is to put firm pressure on the cover of metal plate with your finger. This does not work for a while but the gel always returns.

  Another fix recommended by some is to remove and reinstall Blackberry software, but is not a reliable solution, given the issue of loose screws. The only real difficulty is to follow the procedure above, as long as your touchpad is not physically defective and must be replaced.

• BlackBerry Smartphones Trackpad freezing after trackpad replaced several times. Advice please.

  I have a 9300 Curve with OS 6. I can't return the unit to the original vendor (out of warranty).

  It's the kind of case.

  1.) Trackpad stops scrolling after the backlight turns on again. After a delay of 10 seconds, it works well

  2.) after an hour or two the trackpad stops scrolling completely. The "push button" trackpad works well.

  (3.) I have hard reset the device. Trackpad will stop working completely (does not scroll and pushing as a button does not work either)

  4.) I send phone in for repair.

  5.) if it works after "trackpad cleaning and replacing" my phone works very well for a few days. Then the problem starts again.

  6.) If cleaning does not work, they replace my trackpad. This usually works for a few weeks to a month. Then the problem starts again

  I'm sick of having the phone is sent for the trackpad to replace just over and over again.

  Does anyone have advice? Or ideas on what is the REAL problem? Pleas help. I posted a similar topic 3 months ago, when the problem occurred. But no one answered. Suffice it to say that I still have this problem.

  Yes, you can try to reload the software, but it looks like you're under OS6 already.

  http://us.BlackBerry.com/support/installpc.jsp

  I think this is the card that gives you problems.  You can try to reinstall the software, but I don't know if this will help.

• Problem blackBerry Smartphones BB Messenger Update

  Hello

  I've had my new fantastic 9700 for about a week now and I love it!

  But

  This morning, I find that whenever I'm in BB Messenger I get a box that says "Upgrade available"

  I click on the "link" box and go to the page, it takes me to explore.

  There is a big gray button on the screen that say "Download", but I can't click on it... I hold the top arow and click on and nothing happens, I tried zooming and I tried pressing ENTER.

  Tried to do a search on Google too and it wouldn't let me click on the search button.

  Is this a common problem?

  Thank you

  Try going to www.blackberry.com/messenger from your browser and work from there. I have encountered this problem once when I was reviewing only went from a pile and then everything was fine.

• Problems blackBerry Smartphones icon - icon shows I've got 9 emails - there is no emails in my box of reception, or missed calls

  I have the BlackBerry 9630 smartphone v4.7.1.40

  Recently, I went out of State and had not experienced this problem before leaving the State.  I was out in the glue and often not there where there was a signal to receive messages.  I noticed that my icon said: I have messages.  I saw a few and opened and deleted if necessary, however when I went back to the main screen, it says that I still had 7 messages.  There is no unopened messages or missed calls.  I looked in all the missed messages files and that you have not found a.  Is there a way I can reset my icons?  Is this a known bug?  My SMS icon and icon facbook work perfect so far.  Please advise?

  Try the method in this article to reset the icon

  http://www.BlackBerry.com/BTSC/KB14568

  Alternatively, you can try to perform a hard reset if you have not already. With the machine on, remove the battery for 30 seconds and replace it. See if the icon will reset once the device to finish starting up.