Billing issue

Similar Questions

• Already accused subscription music to Apple, but App Store won't let me download apps due to billing issue?

  Already accused subscription music to Apple, but App Store won't let me download apps due to billing issue?

  Hello

  You need got communicate directly with Apple > Contact - official Apple Support

• When I run the program it gives me a message (Please check your billing issues), but I already have a monthly payment. When I connect my account there is no billing issues. What should do?

  When I run the program it gives me a message (Please check your billing issues), but I already have a monthly payment. When I connect my account there is no billing issues. What should do?

  Please check the private message that I sent you.

• Billing issues. Urgent matter!

  Dear support team, several days I get LR daily a notice that I have some problems of billing and my CC will stop working in 9 days. I pay automatically each month. Could you pls check what is the problem? I'm a professional photographer, I can't work without CC. Thank you much in advance!

  I can provide a screenshot with this view of LR.

  Your subscription to cloud shows correctly on your account page?

  https://www.adobe.com/account.html for subscriptions on your page from Adobe

  If you have more than one email, you will be sure that you use the right Adobe ID?

  .

  If Yes

  Sign out of your account of cloud... Restart your computer... Connect to your paid account of cloud

  -Connect using http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html

  -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html

  -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html

  -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html

  -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp

  -http://helpx.adobe.com/creative-cloud/kb/license-this-software.html

  .

  If no

  This is an open forum, Adobe support... you need Adobe personnel to help

  Adobe contact information - http://helpx.adobe.com/contact.html

  Chat/phone: Mon - Fri 05:00-19:00 (US Pacific Time)<=== note="" days="" and="">

  -Select your product and what you need help with

  -Click on the blue box "still need help? Contact us. "

• CC billing issue

  Hello

  I'm having a problem with billing Adobe which began may 7.

  I pay monthly by credit card.  My credit card company issued me a new card, but the monthly payment of Adobe does not pass due to the number of different cards.

  I then had an Adobe window appear whenever I started CC telling me there was a problem with my last payment and he gave "30 days remaining" after what CC will stop working.

  Immediately, I went to 'manage my accounts' and change the card number. I also looked at my card statement and noticed that the payment to Adobe for the month of may now accomplished. Adobe has money for the month of May.

  I always get the message whenever I start Lightroom and the remaining days are now up to 9 days.

  May 16, I had first contacted Adobe via Online Chat and they agreed that I have made the payment on May 8, 2016 and that they would intensify my case to the concerned team.

  They could use this method by email, but they would make sure that I was contacted within 2-3 days. It was 5 days ago.

  Meanwhile, the remaining days are up to 9.

  I talked to them again today.

  Today apparently quote, "Adobe.com and related services are the maintenance of the system" so that they can not help me.

  Now, I talked to Adobe 3 times. The first 2 times, they said that they would contact me in 2-3 days but I never got an answer.

  Has anyone else had this problem? I can't be the first customer who had to change a card number.

  Is there a phone number that I can use?

  There is that 9 days left and 3 of those will be weekend/holiday here in the United Kingdom.

  I hope someone can help.

  Richard,

  The issue is under investigation, you will be contacted by Adobe as soon as there is an update.

  Case of CS: 0218660886

  Concerning

  Stéphane

• Popup billing issue

  Anyone know how to get rid of the popup "Please verify your billing information?

  

  My debit card Adobe CC charges was stolen, so I canceled it. I forgot to update the info for my CC Bill, if the payment did not go through the first time. As soon as I realized this, I put another card. The card worked and payment was completed.

  Since then, I've been doing the daily popup showing that there is a problem. I contacted chat Adobe 3 times. Every time that I said that my subscription is active, and that there are no problems with billing. Whenever I told me that they will increase the question to the appropriate team and that I will be contacted by mail within 2-3 days, but I have yet to receive an email about the problem. On the last cat (6 May), I was told that I would be contacted within 24 hours. I have yet to hear anything back on what they call a technical question or glitch.

  Can someone help me with this?

  Partial transcript of the 3rd cat:

  Swati: I checked and see that your subscription is active and you get this error because of a technical problem.

  Swati: In this case, I'll go ahead and escalate this case to the team concerned. They are working on this issue and get back to you with the resolution within 2 to 3 business email.

  Debra dip: Ok. I was told that on 27 April when I contacted all first you guys, but no one has contacted me yet.

  Debra dip: And again on May 4.

  Swati: I understand your concerns.

  Swati: , Please don't worry.

  Swati: I'll go forward and escalate the case with a higher priority, you will be contact by our competent team within 24 hours.

  Hello

  Sorry for the inconvenience!

  Request you to wait for a while, until I understand not checked for you.

• I need solve a billing issue.

  I need a billing problem founded after I was not informed of all charges to my account for a purchase, and when the money was set to be out there is not enough money in the account. But now I have enough money in the account and I'm not reloaded, I even bought a gift card to iTunes to equalize the problems who have worked the last time but now, it is not equal to and take money from the 15 who is linked to the account now. Please help me to solve my problem.

  Click here and follow the second set of instructions.

  (143497)

• BlackBerry Smartphones billing issue! Please fix ASAP

  I was charged 7.99 for a product where it was listed for 4.99. By sending an email to the developer, he said he had put the item on sale. I have all of the emails and they are listed below. Please credit my account. I couldn't find a phone number and I tried already sending via the forums 3 previous times, and they remained. Can you please correct this as soon as POSSIBLE please. [removed personal information]  I cannot take a screenshot on my blackberry "BOLD" or don't know how to show you. But it is simply not true. Please help fix this problem. Angela Buhr that I then proceeded to post this question in the forum and heard no response and have not received a credit. Please take care of this problem as soon as POSSIBLE because I've been overcharged. I would also support other issues where you charged the bad account not enough funds in my account to be born. Thank you! Angela Buhr

  Hiya!

  UM. No one here can help you with that my friend... we are all users, not RIM employees.

• I have just updated all the CC apps on my Mac and now they are all points mark in my dock. I put on, stop, all the normal stuff and yet, nothing works. This sounds like a billing issue?

  I ask about billing because it comes from my work computer and I get the "cannot verify" pop up. Help!

  See the link below:

  https://forums.Adobe.com/thread/1876664

• Billing issues

  Adobe asks me to verify my billing information. Everything is OK, my account data are OK, my Bank also said that everything is OK. So why can't Adobe just remove the 12,29 Euro?

  Could it have to do with my switch to one-app Photoshop for photography program? My account Adobe said that the next payment is due to be on 21 December, but when I run Photoshop I get the warning screen:

  

  (At the same time he said 3 days...)

  Hi HarrieB

  I sent you an email with more details.

  Kind regards

  Bev

• Consider billing issues.

  Hello

  I recently started to receive: "Please verify your billing information", every time I open Photoshop etc. I have check and re-checked the information and it is true that he has been all year. Also, this card is used on several accounts of colleague and their payments have been taken very well.

  It is a fine Adobe problem and I have no chance on the cat to help, because it seems to stop working and ive left for well over an hour, and the thing looks like to his doesn't work simply do not. I had to be second in the queue, but still nothing... Can someone from adobe help?

  Hi mast

  I lift it to see if we can retrigger the payment request.  Will let you know when I hear back.

  Thank you

  Bev

• Yet an another CC billing issue

  I had to update the credit card with my creative cloud account. Since then, the card has not been charged. The last payment was made on 6 October. The information on the record are correct and has been for a while (even with several attempts at re - update). Now access to my Adobe products has been suspended. I tried to call Adobe several times... once hung up after 45 minutes of waiting, once you choose the option to reminder never to receive a call back and finally get the record that was between 90 and 120 minutes waiting time. Once I got by on the cat, but after the fruitless session, told me to call customer service. Still a connection to the turnover approached instant.

  These waiting times are completely unacceptable. I understand that your servers attack caused a big headache, but the rental of some temporary support staff to get through this.

  Please, Adobe, help me. I need to use your products for the job.

  -Jon-

  Hi MMedwick,

  The problem has been resolved, & it's working now.

  Kind regards

  Baudier

• Billing issues (double bill)

  Hello!

  It seems that I have an invoice in duplicate for the manufacture of the last product purchased.

  Can I get an email contact to send a specific invoice numbers to check?

  You can find information about the management of your subscription and seeking the return to http://forums.adobe.com/thread/1146459.

• According to Apple, I have a billing problem.

  ID: * @ * .com

  According to Apple, I have a billing problem.   The account you are trying to use an internet account and does not serve unless I have buy any item on the net.  This way I can keep a check on who try to soak my account.

  Please inform me what is the billing issue, as I have not did not have Apple purchases for a few months.

  John *.

  < personal information under the direction of the host >

  This is a user to user support forum, so we cannot help you with that. You need to contact apple Support to find out what the issue is:

  iTunes worldwide support

  See you soon,.

  GB

• I get a dialog box "Please verify your billing information" with a countdown

  Hello.

  I bought a photography CC (Photoshop and Lightroom) plan the month last by Amazon.

  I realized that I used the wrong credit card when I bought, but it wasn't a big deal. However, I wanted the periodic charges to be on another credit card and passed to another to be charged next month and in the rooms. Even if I've been loaded successfully for this month on the new card, whenever I load CC of Photoshop, I get this pop up:

  

  I spoke to someone via chat by saying that someone could get back with me in a day or two, I have yet to hear back from anyone

  Sorry, you have to go back to the cat... or the hope that someone reads this

  Otherwise, other users of this forum cannot provide any direct help on billing issues

  A few changes/Verify account https://forums.adobe.com/thread/1465499 links that can help

  -Credit card https://helpx.adobe.com/x-productkb/policy-pricing/membership-subscription-troubleshooting-cr creative - cloud.html