Biometric fingerprint recognition does not

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• Fingerprint software does not recognize my fingerprints

  Hello

  I installed the 64-bit Windows 7 (using cd upgrade upgrade to win7 program)
  Installed all updates (windows)

  However, fingerprint software does not recognize my fingerprints-. -.
  The first two are fine, but the third party never works, it's the same story for all my fingers...

  I HAD the program works perfectly until I reinstalled my OS
  For some reason, I remember the same problem last time I had to reinstall, do not remember what I did to remedy

  any advice?
  Thank you for your time and help!

  Edit:

  To add a few details:
  It worked before
  The hardware is not the issue (he reads my fingers)
  It is software or just my DNA changes my fingerprints-. -.
  I can't remember which version of the software / I downloaded the last time, but I find the latest software online on this site and found

  In addition, the FACE program does not work either
  He was working before I reinstalled the operating system
  Is it just me or all the security programs like simply not me-. -.

  Hello

  In your case, I recommend you remove all traces of fingers first.
  Then, uninstall the software and clean the registry with CCleaner.
  Then download the new software for fingerprint for the computer laptop and Win 7
  After that, scan and configure the fingerprints once more.

  In regards to the face recognition software;
  You must uninstall this too and need to download the latest version of this software for Win 7

  Good luck

• HP Probook s 4540: fingerprint reader does not

  Hello

  Problem: fingerprint - Windows journal reader under does not have the ability to connect via the fingerprint reader.

  Overview: after installing the drivers of the fingerprint on the HP site and thanks to the HP protection tools to register successfully to fingerprints, I tried to log in via this method, but the Windows Connect screen does not display this option. Device Manager correctly identifies and shows the fingerprint sensor - however, the Control Panel does no detection of biometric devices.

  I really need help with this problem. Details of what steps I took trying to make the scanner work are given below.

  Specs:

  1) 4540 probook s

  (2) Windows 7 64 bit

  (3) i5 - 3210 m, 1 GB Hd 7650 m, 4 GB at 1333 Mhz, 750 GB 5400 RPM, VFS 491 fingerprint reader.

  Details of the problem and the steps of my work to install the drivers:

  After a new installation of Windows 7, I went on the site of HP driver to download the latest drivers for Probook s 4540:

  http://h20000.www2.HP.com/bizsupport/TechSupport/SoftwareIndex.jsp?lang=en&cc=us&prodNameId=5229457&...

  I installed the drivers in roughly in this order:

  drivers ethernet controller 1) realtek.

  drivers audio 2),

  (3) the chipset and USB 3.0 drivers (but not the Intel MEI driver)

  (4) Intel video driver: a problem such that the pilots were not allowed to install. After you disable switchable graphics in the bios, I was able to get these drivers to install.

  (5) AMD video drivers: installed after graphic driver intel HD - installed but Catalyst Control Center was not displayed. Then I reactivated switchable graphics in the BIOS, re-installed these drivers and CCC was now available.

  (6) support for HP keyboard shortcut

  (7) HP Universal camera driver

  (8) fingerprint sensor fingerprint validity

  (9) Synaptics Touchpad driver

  (10) Atheros wifi & bluetooth

  (11) Jmicron card reader

  After driver installation, I installed the HP protection tools. According to request a reboot of the PC, which I did-, he asked for the setting up security etc... Part of this pocess was the registration of fingerprints - successful. However, log off / restart of windows, an option to connect with the fingerprint reader does not appear in the Windows login screen.

  I open the control panel and found there wasn't that no biometric device only tab, even if the Device Manager showed biometric sensor, device and validity (VFS 491). I then uninstall HP protect tools and driver validity sensor fingerprint, and made sure that these services are running:

  -Credential Manager

  -Remote Procedure Call (RPC)

  DCOM Server process Launcher-

  RPC end point mapper-

  -Windows Biometric Service

  Plug-and-Play

  Then as suggested in another post on the forum, I installed first of all this:http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe , then the drivers of the validity of 4540 s drivers page, then HP protection tools.

  After the reboot HP protect tools as before to register my fingerprints, but still no windows login prompt came to connect with fingerprints. However, a change after installtion of http://ftp.hp.com/pub/softpaq/sp55001-55500/sp55109.exe that has been in Control Panel it is now a tab for biometric devices. However, it is said that windows did not find it all installed biometric devices. A picture is attached showing the Device Manager and Control Panel!

  Please HP offer a solution. Thank you!

  

  OK problem solved. I don't know if it is related to the HP windows 7 system essential updates driver installation and Intel MEI or not - but I install these.

  What has really worked probably was it - > install the drivers of fingerprint and then the HP protection tools. Once rebooted, open HP tools protect, then return to the administration in the lower right corner-> the administration Console-> increase of security system-> tick windows login security and your done. Now, you will be able to connect through fingerprints registered.

• (SimplePass) fingerprint reader does not work or missing? (Windows 8)

  Hey guys,.

  I see many people running on the issues where he fingerprint reader does not work after the upgrade. Most of these problems come from the books that is not supported by Windows 8.

  If you run a question using biometric (fingerprint reader) missing or does not work to all install IT.

   

  

   

  THX

  Hope it will be useful.

  THX

• Tecra A11 - 11L - fingerprint sensor does not work

  Hello
  I had a problem with my Tecra laptop. The fingerprint sensor does not work since yesterday. It also disappears from the hardware Manager. I tried to reinstall the utility, but the setup.exe will not run successfully. When I try to install the utility directly from the amd64 Directory installation will be successful, but the software is unable to connect to the fingerprint sensor. I also tried to install the original Windows image, but the sensor does not work.

  You have any ideas?

  Berst cordially
  Thunder1988

  You can try a BIOS update and set the default BIOS. If it still does not appear in Device Manager, the player is maybe defective or there is a connection problem. I'm guessing that the laptop is still under warranty, you may have to send the laptop to a Toshiba repair center.

• Qosmio F750-03W - face recognition does not start and the video freezes

  I apologize for my English.

  NVIDIA 3D test shots of program wheel. Face recognition does not start.
  If the activator of the image that 3D is disturbed and I do not see the image in 3D.

  If I try the Games 3D compatible (Left4Dead) active 3D 1080 p, but the game is choppy as the test 3D image not turn on face recognition.
  3D game is to see the 2D to 3D pictures, but how do I vadere photos in 3D?

  If the Activator active 3D image quality is mediocre.
  I have defined normal and advanced, but videos have gost especially on side effects.

  Hello

  It looks like your Qosmio F750-03W PQF75C 03W001 is a Canadian model of Toshiba that I found it here:
  http://support.Toshiba.ca/support/ISG/Center/en/index.asp?S1=notebook&S2=Qosmio&S3=F750&S4=PQF75C-03W001

  First you need to update the BIOS with the latest version (at this time, it seems that BIOS 2.0 is the most recent).
  Also update the
  nVidia Display Driver version 8.17.12.9039
  Super-D IC Driver version 1.0.1613.809
  Toshiba Blu - ray Disc Player version 1.0.1.299
  as mentioned here http://support.toshiba.ca/support/isg/tsb/en/view.asp?docid=TSB001633

  If stereo 3D effects are not well use X-tune to calibrate it.
  It is recommended to use this utility to optimize the 3D stereo effects when you use the 3D without glasses for the first time or to be dissatisfied by the 3D effects.

  To use the X-Tune utility, follow the steps below:
  1. Select the language mode and optimization, and then click OK. There are three optimization modes: primary, advanced and professional. You can choose according to your own experience.
  2 sitting about 60 cm from your computer, click Start to continue.
  3. follow the onscreen instructions on each step.
  4. use the left or right side of the keyboard arrow key to adjust the effect. When you are satisfied with the effect, click on enter and then an information window appears on the screen. Press the keyboard ESC key to cancel the optimization procedure.
  5. click on Finish to close the X-Tune utility.

  You said that your face recognition does not work correctly so uninstall this software. This also with the software/driver for webcam. Once these two tools has been uninstalled, clean the registry with CCleaner and install these two tools using the most recent version.
  Restart and start X-Tune to calibrate the 3D effects.

  In the doc of Toshiba (link above), you can find this notice:

  1. the value [screen resolution] 1920 x 1080. Glasses free 3D mode is not activated except in mode 1920 x 1080.

  2. depending on the game, it does not work with glasses free 3D mode and with the 2D mode.

  3. depending on the game, it display correctly with stereoscopic 3D mode

  4. the game does not appear with glasses free 3D mode when you run drive Blu - ray TOSHIBA with glasses free 3D mode
  or run TOSHIBA Web Camera application.

  5. the performance of the game will be reduced when the game with glasses free 3D mode. If the game performance is considerably diminished, please reduce the quality of the image of the game by using parameters
  of the game. If the performance of the game are still not sufficient, please disable mode 3D free glasses by uncheck [Enable stereoscopic 3D] to the NVIDIA Control Panel.

  6. small fonts in games can be difficult to read with the glasses free 3D mode. At this time, please press the PC 3D and temporarily disable glasses free 3D mode. Glasses free 3D mode is enabled if you again press the 3D button

  7. the response of the game may delay with glasses free 3D mode. If you feel it and can not enjoy the game, please disable mode 3D free glasses by uncheck [Enable stereoscopic 3D] to the NVIDIA Control Panel.

  8 glasses free 3D mode can be disabled temporarily by pressing the PC 3D button, but it can be activated by playing game. At this time, please press the 3D button and turn it off again.

  9. when [enable stereoscopic 3D] in NVIDIA Control Panel is not checked, the game will start with 2D mode. At that time, glasses free 3D mode is not enabled even if you press the button during the game PC 3D.

  10 glasses free 3D mode may be turned on except TOSHIBA Blu - ray player and games. Currently, please turn off the 3D mode free glasses by uncheck [Enable stereoscopic 3D] to the NVIDIA Control Panel.

  11. the color of the video may be different from the original during video playback with full screen on RGB and not 3D TV if [enable stereoscopic 3D] is checked. Currently, please turn off the 3D mode free glasses by uncheck [Enable stereoscopic 3D] to the NVIDIA Control Panel.

  I hope this helps.

• Fingerprint reader does not react anymore while the software seems to work (Thinkpad E530 Windows 10)

  I used logg in via the reader of fingerprints (windows 10) with no problems, now the fingerprint reader does not react anymore when I pull the finger. I managed to remove all the passwords in the password manager (still not sure about it as I don't really understand how all the components work together) hoping that would solve the problem. Not the fingerprint reader software keeps asking me to register a new finger. Everything seems to work fine (I can pick a finger to be registered, type my password windowns) until I asked me to draw the finger on the fingerprint reader: nothing happens! The indicator that shows how the finger was scanned shows nothing at all. Looks like the software works, but the fingerprint reader itself is dead. However, looking into the information system the "TouchStrip Fingerprint Sensor' (WBF mode advanced) seems to work fine.

  Help, please. I don't have any idea how to find out what's not here.

  Thank you very much for the tip! He works in fact :-). Even if it does not seem logical to me, as I never put it in place a front pin - and fingerprint reader work very well even without PIN code. But who cares - the main thing is it works now! So thanks a lot again :-)!

• Even after the installation of the fingerprint scanner Scan fingerprint driver does not work

  I have hp pavilion dv6 7012tx and she was pre installed with windows 7, but now I have installed in windows 8 and my fingerprint reader does not work. I have installed finger print driver but its still does not, please help me.

  Thank you!!!

  Hey, I got it to work for me. Read what I posted in another thread

  (page 3) and see if it works for you also.

  http://h30434.www3.HP.com/T5/notebook-operating-systems-and-software/HP-J070CA-Windows-8-1-validity-fingerprint-reader/TD-p/3025495/highlight/true/page/3

• Speech recognition does not match the language of the User Interface in Windows 8.1

  How can I update my speech reconition language that matches my user interface language? Thank you

  Hello

  Thanks for posting your question on the Microsoft Community.

  I apologize for the inconvenience caused to you.

  I understand that the problem with speech recognition does not correspond with the user interface in Windows 8.1

  This issue would have occurred due to some damaged system registry entries.

  Please provide me with the following information to better understand the issue.

  1. What language is speech recognition uses in the system?

  2. What is the base language that is installed in the system?

  Note: Speech recognition is available in the following languages: English (United States & United Kingdom), French, German, Japanese, Mandarin (Chinese simplified and Chinese traditional) and Spanish.

  You can also check out the link below.

  How to use speech recognition

  http://Windows.Microsoft.com/en-us/Windows-8/using-speech-recognition

  Please provide the information above to help you best.

  Thank you.

• The fingerprint sensor does not work

  Hello, I have reset windows on my laptop and the fingerprint sensor does not work, windows recognize the sensor, but in the Device Manager, windows says there is a problem with the sensor, "this device does not work properly because Windows cannot load the drivers required for this device. (Code 31) »

  Thank you for your attention

  I finally found the problem reset the pc thanks for your attention somehow

  Good day.

• HP envy: HP Envy fingerprint reader does not

  Simple pass works well using the password or PIN.  The fingerprint reader does not work. no light help please

  icp_wolverine wrote:

  MAKE SURE THAT THE ATOMIADES SENSOR IS INSTALLED AND REINSTALL HP SIMPLEPASS

  ALSO TRY A HARD RESET IF A STOP OF THE LAPTOP, UNPLUG POWER SUPPLY, BATTERY, BUTTON FOR 10 SECONDS TO TAKE... BATTERY PUT IN PLUG POWER CORD BACK LIGHTS FOR LAPTOP

  Please how do I check if the sensor is installed.  I tried the Hard reset without success. Thank you

• Scan fingerprint ThinkPad does not work; Don't remember the password

  * Original title: password reset

  ThinkPad/w Windows7 woman is locked.  Fingerprint reader does not and PW forgotten.  How to participate?

  Hi Steve,.

  If you have forgotten your Windows password and you are on a domain, you must contact your system administrator to reset your password. If you are not on a domain, you can reset your password by using a reset disk of password or by using an administrator account. For more information, see create a password reset disk or reset your Windows password.

  If you forget the administrator password, and you do not have a password reset disk or another administrator account, you will not be able to reset the password. If there is no other user account on the computer, you will not be able to connect to Windows and you will need to re - install Windows.

  You can also visit the following links:

  What to do if you forget your Windows password

  Solutions to common problems with logging on Windows

  Change your Windows password

  Microsoft's strategy concerning lost or forgotten passwords

  Keep secure passwords - Microsoft strategy on move the passwords

  If you have purchased Windows and lost the disk

  Hope this information is useful. Please feel free to answer in the case where you are facing in the future other problems with Windows.

• Speech recognition does not work in Windows 7

  Original title: Windows 7 and speech recognition

  I try to use speech recognition (Microsoft) on Windows 7. Whenever I have try and use it after a few seconds it stops working. I looked on the Microsoft website for updates or tips on the memory required etc. Any suggestions? I have the latest service pack applied. I have 2 GB of memory should I more?

  Thank you
  Anne

  Hi Anne,.

  Thanks to join Microsoft Community where you will find all necessary information about the Windows operating systems.

  Speech recognition does not work in Windows 7.

  The problem may occur if the microphone is not close enough to the voice or the microphone input is too low.

  Do you get any error messages?

  To check if the problem is for the above reasons, I suggest to visit:

  Why the computer does not understand my voice commands?

  http://Windows.Microsoft.com/en-in/Windows7/why-doesn

  I hope this helps. If the problem persists, or if you have problems of Windows in the future, let us know and we would be happy to help you.

• Fingerprint reader does not work after the laptop awakens from his sleep.

  Pavilion DV6-6c15nr

  Windows 7 Home Premium

  Fingerprint reader works fine when the computer starts. The drive works fine if I manually lock the system. When the computer enters mode "sleep" through inactivity, then wakes up from his sleep, the fingerprint reader does not work. The player power led does not illuminate, the player does nothing if I drag a registered fingerprint. I must select use authentication information and enter the Windows password. Device Manager says device working properly but it doesn't help. I checked for BIOS, Windows and driver updates but I run in all aspects.

  Hello

  Uninstall the software and current driver for the fingerprint reader.

  Resources:
  Uninstall software in Windows 7

  Uninstall or change a program in Windows 7

  Download and install the latest driver from here.

  Download and install the latest version of the software from here.

• fingerprints fingerprints & brightness does not not with windows 8 build in hp probook 4540 9200 s

  HP probook 4540 s

  Windows 8 build 9200

  I detected a problem after the installation of the new operating system windows 8. fingerprint sensor does not work. After installing hp protect tool pilot there show an error message. his revealing "microsoft framework 3.5 required", but I have framework 4.5... Correct this essue as soon as possible. and another problem is brightness does not perfectly.all shortcuts keyboard not work except the brightness. and I can't reduce it manually too.my windos is enabled. and run fast on my laptop. Please fix my problems as soon as possible.

  Thank you.

  Hello thatguy2,

  Your ProBook is a business model.  Your question would better answer on the HP Enterprise Business Community Forum