BIOS settings changed by a cheater

Dear Sir, I had given him a laptop for repair in a store (I couldn't give it to an authorized service center as there were none in are, I was assigned), this person has fiddled around with my bios settings. It has removed the name. ID of product and other such information of my laptop. I am now unable to use my recovery disks. How can I solve the problem. Can I Khalil information manually? Please, I'm waiting for a quick response

Thanking you,

Yours sincerely,

Amit

PS - There is no of authorized service center in the area I posted

This is not official HP customer service. It is a forum for users of peer-to-peer supported for HP consumer products. HP maintains no official presence in this forum. It is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.

When you request support, please provide the number of name and/or product of comprehensive model of the HP computer in question. HP/Compaq made thousands of computer models which are all different. Without this information, it can be difficult, even impossible to help you solve your problem.

I doubt that the repair shop is a cheater or that they "tinkered" with your BIOS settings on purpose. Many times when a BIOS update is done, there is a risk of deletion of the HP "tattoo" in the DMI data area. I suspect that this was done on an accident or without the shop even knowing what happened. To resolve this problem, the computer must be "tattooed" with serial number, p/n, the name of the model, SUBMISSION/BOM, etc.. This is possible only by HP or to authorize service center.

There is a way around this, but it requires installation of Windows from an installation disc of Windows and using the product key from the COA Microsoft on your computer. Once you provide the model product nbumber and name of the computer, we can point you in the right direction.

Please send Bravo

Tags: Notebooks

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