Birthday info on Palm Pre

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• profile Palm palm pre... which really backup? need info

  calendar comes into contact with notes of tasks

  Above are the actual backups I'm worried... I am told that if you lose your palm pre, which will appear in the new pre calendar and contacts, you get when the connection is... I get conflicting info on the tasks and memos...

  Anyone know really out there, and is there an info or advice you can offer, anyway...

  Any response will be appreciated...

  I back it up with link companion, with a USB to my computor to my palm... office memos and tasks on companion backup links are really not friendly enough for me...

  I would, everything simply because I think that two backups are always better than one.

• Palm pre more (Verizon) does not connect to the Exchange Server

  I've been on the phone for 3 days (bought the Verizon Pre the day it came out) and couldn't connect to my companys mail server. I had a Palm Treo 755 for years and have always got my email to that. After days of talk with representatives of the Palm, I am told that no. Verizon Pre is able to connect to a server to exchange corp at this time. I'm quite upset hereby, since after listening to a Council of representatives of Palm, I've had a computer scientist to ensure that our server was updated, we had the correct certificates, etc. This of course took hours to complete, and the person of COMPUTING time is not cheap. So afte spend all that time and money dealing with this, I learned today by a supervisor at Palm that ANYBODY on Verizons network is able to connect to their mail corp server and that it was an issue that is discussed in.

  I searched the forums and found a lot of this Sprint service problems, but didn't find any with Verizon. Anyone else out there on Verizon and unable to connect? Or maybe the better question is, someone out there have a pre with Verizon and IS able to connect to their server Exchange (EAS)?

  Correction to my last post. After doing a reset on my phone and update of our server, I was able to connect to my email. Thank you for your comments update to SP2. Overall, I am still very upset over the phone support provided Palm. As I mentioned before, I brought to the SP2 SP1 vs option several times by phone and I said whenever it was not the question. Even my computer, have fought a little, to get this update since that he had heard the same information I did representatives of the Palm on the phone. After you have created an account on here and PDAguy pointing me to the long thread about people having a similar problem, I showed it to our it guy and he has fortunately upgraded our server to SP2.

  I'm happy to get this issue resolved, but feel still Palm mislead me along the way, probably cost me over $ 400 in IT supports, lost my time and traveling in a Verizon store to swap a perfectly good phone and I try the different options which should not be fooled. I did 3 different calls to Palm (with my COMPUTER technician who has been paid by the hour) and each call lasts about 1 to 1-1/2 hrs. Most of the current time on hold any 'research' rep my question.  Even had a representative on the phone to me lie and tell me that he was able to connect to our server (using my info) with a meadow he had with him. He told me so I had a defective phone, and I was directed to return to Verizon to switch the phone outside. After I had passed the phone out, and of course, it doesn't work, I was then told by another representative of Palm and his superior that it was a known issue and that person is with Verizon was able to connect to a server (with a pre) because of a software problem on the phone. I got a refund from Verizon to get this phone for $149, but with all my time lost, the cost of my computer and the lack of knowledge by representatives of Palm, I think I have probably the most expensive Palm Pre Plus there.

  Message edited by tjp2176 on 01/28/2010 20:03

• Palm Pre issues I'm having.

  I used facebook to add friends to my contact list on my new Palm Pre today. My father didn't is not on Facebook so I had to break his info into my phone on my contact list... not much. When I added his home address, the pre for some reason any linked my facebook account to my contact information for dads. Putting my info in my dads contacts. There is no way to erase it. He said that when I try to delete contacts that I would have to delete all Facebook contacts. ID rather not start over... (frustrated) :/

  This really needs to be fixed quickly! I read the other fourms, and many people have simular problems.

  Palm please provide a way to delete a contact that is downloaded from Facebook, or Outlook. without having to delete all my contacts and start all over again. It's really * beep * boring!

  If anyone has any advice please help

  All you have to do is to separate the 2 profiles. Click the Contact in your contacts directory. And then on info here page click on name there at the top. Then it should show both the profiles, click on one and an option is to disassociate the profile, you can also remove the profile from here or do a primary profile. I had a couple do this to me as well, according to the names of people like my brother and the father having the same names. The fact to separate their fixed.

  "Palm, please find a way to delete a contact that is uploaded on Facebook or Outlook." without having to delete all my contacts and start all over again. It's really * beep * boring! »

  As far as I know Facebook is the only one you can't remove it from. You cannot delete the one your talking together is because its connected to facebook. In this menu, as I said above, you can then remove, or break the link to the facebook no one. I agree on wanting to not have all or nothing with facebook. There are a lot of people I just don't want or need it info in my contacts.

  You can delete the others without having to start all over again.

  Message edited by tagz on 09/06/2009 18:37

• Transferred to Palm Desktop for Palm Pre event calendar are incorrect

  My old phone, a Center, has been synchronized using Palm Desktop 6.2.1 on Vista. I used the data migration tool, and all my data transferred to my Palm Pre. (Just directly Palm Desktop > Palm Pre).

  The only problem is that a lot of my events are not on the correct days (ex: an event in Palm Desktop comes Sunday, now appears on my Palm Pre Monday).

  I don't have the time to sort out again all my calendar events since this is the case of random events.

  Other complaints that I have on the calendar, it's that the birthdays of my contacts do not appear as events, even those in Agenda facebook. In addition, it would be nice to be able to classify the events and color coding in the calendar.

  For transfers of schedule of the Palm Desktop, upgrading your Palm Desktop version 6.2.2 (rather than just the 6.2 shown in the migration instructions) will prevent specific annual date all day events, such as birthdays and other events, to appear on the wrong day.

  He let still one day of the week of the annual events, like Thanksgiving, the demand for each 1 month instead of every 12 months.  These must be set manually on the meadow.

  Alan G

• SMS does not work with T - Mobile CZ and Palm Pre

  Hi, here is my problem:

  I bought a Palm Pre from the Germany. Everything works fine, but there is problem with sending messages. I tried to ask in the Czechs, precentral forums or my carrier and no answer has solved this problem. So I ask the heart of the problem, the Palm developers.

  There are guides to get or modify certain parameters of the carrier, but without any documentation. I see in \usr\lib\luna\CarrierNetworkSettings.db3 and /var/luna/data/CarrierNetworkSettings.db3 for my carrier this line:

  

  And IMHO it should be the highlighted area in the smscNumber column. I tried to change, but nothing worked.

  I tried this phone with my friends by CZ Vodafone and O2 CZ SIM cards and everything worked very well. The problem is only mind combination with T-Mobile.

  I also downloaded new ROM of Palm.com/ROM and it has the same values.

  And my carrier: there is not much info on the configuration of the parameters of phones, but the number highlighted should be ok.

  And of course the error message. There are screenshots:

   

  So guys, what do you think about this? Where is the problem? How to solve it? Can anyone help? Are there any other DB where phone reads the parameters?

  Yes. My Palm Pre has been activated with my Czech SIM T-Mobile without problems and App catalog works as well.

  Edit: And here's problem at the main post resulution: I ask the new sim card (I had an old since the time of Paegas (10 years ago)) and everything is now ok.

• Palm Pre crazy symptoms: 'phone in offline mode', won't charge battery, won't start, message error "an error has occurred that cannot be resolved.

  This is a long description of a series of problems with my new Palm Pre. You can search text to find your specific problem. There is no solution in my post. Looking for possible answers in future responses.

  I bought my Palm Pre 4 days ago and it arrived 2 days ago. Phone was working fine. Last night I plugged the phone and updated the operating system. After, I've selected "Done" and went to bed.

  -First set of questions: 'Phone offline', will not charge battery.

  In the upper left corner of the phone, there is the message "phone offline. Although the phone was in charge all night, it reads "battery of 26%. I called the general number of on the Sprint tech support and we tried the following things:

  (1) the phone reboots (press on and hold the power button / stop, then select 'Disable'. After setting down, hold down power button / power stop.)

  (2) to reset the phone (several ways - call tech support so that you do this properly)

  The individual Sprint and then sent me to another tech support person, likely to level 2.

  -Second series of questions: message error "an error has occurred that cannot be resolved;

  #2 Sprint tech support person had me also to restart and reset the phone in a number of ways. In his own words 'we tried all the palm pre stuff I know' and whenever the phone was insensitive. Often, we received the message error "the phone is in offline mode. We did a full erase and after that the phone will not re-start is no longer. At this point, the error message came up saying "an error has occurred that cannot be resolved" that referred me to www.palm.com for assistance. I think it's important to note here that this was not the typical error message (black screen with white letters) but rather the blue sky with a translucent box on background with white text.

  #2 Sprint tech support person then me connected with the support of the Palm and the dance continued. Yet once, we tried a whole bunch of reset and restart and the erasure of the options. Palm support asked me to go to: www.palm.com/rom to download WebOS Doctor, which I did. I downloaded the file. Although that was the case he had hold the button "volume +" and connect the phone to the charger. This caused a USB symbol will appear on the phone. When the record was complete, I got an error message which could not run the file. Palm tech support person seemed surprised. I mentioned that I was on a Mac and he said he couldn't help me. He me transferred to another person from Palm support that works with Mac users.

  Palm #2 tech support person advised me that I should have selected the download option 'mac' on www.palm.com/rom. I verbally walked him through the series of Web pages, telling him it is said that you need Windows (any version) or Mac (whatever version), but that at no time was there a possibility to download another WebOS doctor for different operating systems. After an exchange of views over she told me that she would have to have someone call back me tomorrow.

  -Third series of questions: phone stuck on the USB symbol.

  So for the moment, the phone is completely useless. Not fantastic. I started the mac on Windows 7 and downloaded WebOS Doc and received the same error message. I also ran Windows Vista virtually and received the same error message. Later this afternoon, I head into work to try the same thing on Windows XP.

  In the meantime, I got on this forum and found a thread that has provided a direct link to the necessary file:

  Palm.CDNetworks.net/Staging/ROM/webosdoctorp100ewwsprint.jar

  After downloading this file, I realized could totally be a virus, I was able to get WebOS Doc work on my computer. It took that I recharge the phone before, and now it's on the screen that says 'do not disconnect your phone' and the full file of 3%. Only... it was completed for almost 30 minutes to 3%.

  I hope that Palm will follow-up with me tomorrow, but I'm leaving on a business trip at 7:00 and I would love to have the thing work. All suggestions are welcome, even if you can just tell me how to get her think disconnected safely before my flight tomorrow. I want to get through security with my phone plugged into my laptop.

  Thank you.

  I picked up the phone at the local Sprint store and the sales ago replaced the phone. They were unable to understand what went wrong and, essentially, has declared a complete failure of the unit. I'm sorry that I'm not able to offer better news, but I hope that this info is useful to you.

• Palm Pre doesn't connect to the computer

  When I plug my Palm Pre in my computer it just load it, I used to get pictures on my computer, but now it will not work! Any suggestions?

  You've restarted yor device? Go to Device info, reset the Options, select restart. If this does not work you can try an Erase Apps & data in the same menu. Remember this will erase all PIM data on your device and your device will have to be restored from the backup data from any source you use; Google, the profile of Palm etc.

• The missing sync for Palm Pre

  Hello

  I have a Palm Pre and I am afraid I do not have my data backed up on my computer (what happens if Sprint goes out of business?  What If I change provider at some point?) so I bought The Missing Sync.  It is loaded with problems, as everyone knows... but I have a specific question and I was hoping someone might be able to help.  All my calendar data must be put on a 'My Computer' account, instead of my account 'Palm profile', in order to synchronize with the desktop computer with this software.  The 'My Computer' account always will automatically synchronize to the cloud Palm/Sprint, or in this passage and I'll have a backup of the computer?  I don't know if Palm and Sprint only synchronize the calendar in the Palm profile account data. Anyone know?

  Thank you!

  Technical support told you that? It's all on the pre and synergy. This link I posted is info own palms on the pre and Google. Sometimes I wonder about the people in the Sprint.

  Yes its up and running and my wife and everybody I think here. What part are you stuck at?

  You have set up a Google/gmail account?

  Did you go in your application email on the Meadow, and then from there to the Preferences section and accounts.

  Scroll down to add an account

  Enter your gmail address and password.

  And identify yourself.

  If I remember well just do it once and it will add the account of the application calendar and the contact application. Don't recall so check again. If its does not for others added in preferences and accounts for each application.

  Now make sure you change the default value of the Palm profile for the Google account when you add a contact. If you have not then it will add contacts to Palm profile and does not appear in Google. It is the same for the calendar.

  Let me know how you got and if its does not work what is looming

• Palm Pre: Server generic Pop authentication errors

  
  

  Ok.. I have more information on that. Tonight, I tried all settings using the WiFi. Since I have Cox as my ISP, I use smtp.central.cox.net as your outgoing mail server, no matter what the Server enter I use or address email that I want in the field "from". Cox blocked all outgoing traffic on port 25, unless it is intended for one of their SMTP servers. Well, to my amazement, as long as I put in the Server SMTP of Cox, it worked. Able to send and receive emails pop. So, which made me think. Maybe, just maybe, it's the same for the Sprint (but why would it? "Maybe the Pre is on a new attribution of IP of style and rules?)

  So I tried. I logged in my sprint.com. Clicked on 'my tools online' and I went to "Create/change password" for "Email Server Password" under "productivity tools". To my surprise, it let me enter a password and actually saved it.

  The strange thing is that he entered my e-mail address as "null". In other words, there is no e-mail address assigned. It is more than likely because "PCS mail" has been removed from characteristics of Sprints for a while now. But I thought since it was saved to a password, there probably used my NAI as the email address. So, I changed the server out to info:

  Outgoing server: smtp.sprintpcs.com
  Use authentication: Yes
  Username: [email protected] (find it in your "device Info"-> 'more Info'-> 'NAI' (bottom))
  Password: * (whatever you place for sub tools online @ sprint.com)
  Port: 25
  Encryption: no

  And boom... worked. Sync'd fine... This raises a question, however: if I turn on the WiFi with smtp.sprintpcs.com listed as outgoing server, COX will block this message. It will allow traffic to send to smtp.sprintpcs.com on port 25. It should be set to go to smtp.central.cox.net. I think that the only real fix for that is to have Sprint (or is this Palm block in the software routing tables? You routers try 'iptables' if it is available. See if they are down on port 25 traffic if it is not intended to smtp.sprintpcs.com). unblock port 25 traffic.

  More to come... I hope that I get more help on this issue, or have a few Palm expert chime in.

  Ok... I thought that more...

  Since they block port 25, in some form or fasion, it is time to try port 465 (SSL). Welp, that works very well without having to use the shit SPRINT above. The problem with my ISP COX configuration was the SMTP Protocol. CENTRAL. COX.NET is the same as SMTP. EAST. COX.NET... which means the same IP, same machine. Well, that throws the SSL certificate. When the first tries to connect to SMTP. CENTRAL, he expects what he is the response from the server. NOPE... He would give his address as SMTP. EAST. So I changed my outgoing SMTP settings. EAST. COX.NET, use Auth: on, Cox username, password Cox, Port 465, SSL. Alto! Worked! It works through my WiFi as well since it is an outgoing Cox server.

  With regard to my pop server personal, same thing. I had a problem with the SSL certificate is not properly. I fixed that and bingo, it worked as well on port 465. So, in conclusion, it seems that Palm has a kind of firewall software running (I guess Iptables) is a drop in traffic on port 25 which is not intended for smtp.sprintpcs.com. Why? Not a clue. Or, Sprint has assigned a new IP range/policy to the GER that prevents the traffic from port 25 is not intended for smtp.sprintpcs.com. Again, I think it's more the (Palm) Pre do not Sprint.

  Now that I have this problem to the top. I'm out! Afterwards!

• For the HP Palm Pre 2

  Hello

  I use palm pre 2, I had the problem recently after reset it...

  It not Signin and messeging 'it is perhaps because of the low network coverage or the setting of the phone to your SIM card must be entered manually.

  now, I do this (IDEA using SIM-India) manuallly but it does not work.

  Please suggest me a solution...!

  Hello and welcome to the HP support community.

  As it has been explained several CIHI, several times in the number of threads, webOS servers have been closed.  No profile of webOS more.  No more backup.  No more App Catalog.

  There are some discussions 'stickied' at the top of this forum discuss this.  Try it, which includes links to articles on bypassing the webOS servers.

• Printing from Palm Pre

  Announcement 'Happy Baby' shows print from a Palm Pre for a printer, but the site has no indication of what is required (next to a HP x).  There is a link to the website of Palm (now owned by HP), but nothing on this site.

  Can someone explain.

  ePrint work on a Palm Pre, like any other connected device internet.  Add an attachment to an e-mail message addressed to your HP printer connected to the Web and press send.  For more information or how to find the email address of your printer connected to the Web, please see HP ePrintCenteror ePrint FAQ.

• Palm Pre cannot do timed Pause or break closes in a dial string. (e.g. online access to the Conference; Access voicemail; NBR of 10 digits, pause, spindle)

  I called Palm support who told me to use commas for 1 second pauses, even if this was not documented any where ever I could find. After thanking them and hanging up I tried. It does not work. Commas are deleted as soon as you click DONE to save the changes. I called Palm, with the same number of tickets, and they have reproduced the problem. 18 hours later (as promised), they called back to say there is no work around, but software engineering focuses on this offer in a future update.

  Now, I can not access voicemail (1) Office, with House (2) answering machine, voice conference lines (4) (3) cable phone that requires entry of a PIN; (5) launching my own conference for others to compose in bridge.

  Those are often used while I'm driving (auto speed) 1 access key to an integrated chain of 24 characters with 2 breaks is a huge requirement for safety and convenience.

  This will be a major issue for the business users and the fix should be in the next push of software. This cannot be considered a new feature request, it's a bug. Even in charge think commas should work. This seems to be a mistake to design and test.

  [Later note: Although there is an open ticket to Palm, I have also posted here in the hope others would chime if this feature is important to them.] Visibility + Votes = pressure + interest = fixed sooner?  ]

  Features of technology of the Palm Pre are works perfectly for me. I don't know how something this basis exceeded the testers.

  Have you tried 'P' for break?

  Just curious...

• Call on Palm Pre

  Help from Palm Pre:

  "

  Forward calls

  Note Depending on your wireless service provider, your phone can be without this feature. Check with your ISP wireless on the availability and pricing of calls rerouted; extra charges may apply.

  You can transfer calls to another phone number.

  1. Open the phone.
  2. Open the Application menu and click on Preferences.
  3. In the calls, the value or both of the following:
     • Call forwarding: Press on or off.
     • Enter the call number to the front: enter the number you want to forward calls to. Click to edit an existing number.
  "
  
  Sprint does not have this - am I missing something?  Looks like him you wish because they charge per minute for this feature.

  Simply dial * 72NPANXXNNNN (area code, Exchange, number) to start the transfer. * 720 to stop.

• Multi-task on Palm Pre does not work

  Hi all

  I was under the impression that it was possible on the Palm Pre multitasking.

  When I start a spring Radio channel and launch a different application of the radio channel stops - unfortunately.

  No idea what's wrong here? Of course, a radio app should be able to run in the background.

  Thank you!

  Sapag

  Hello Sapag and thanks for posting...

  When Sprint TV's request was written, the multi tasking was not enabled on the application itself.  This is partly by design.  Radio and video streaming strongly uses the battery.  In addition, the deployment of the device limited the amount of time developers had to tweek the current application for the Pre.  Remember, this is the first true multi-tasking OS for a mobile device.  As time passes, additional patches will be correct and/or add functionality to the device and apps built into the ROM.

  Thanks for the comments and keep the questions coming...

  Thank you

  Colapop