bk 2011 pro Mac dvd player spits out dvd

I have a 15 inch 2011 mac book pro. The dvd player does not work. When you insert a dvd into the computer, the computer acts like it's going to run it, but then he spits. She also shows an error message of the dvd drive on the launch pad. I use the dvd player / cd player a lot. Help, please.


Hey glerouxwende,

Thank you for being a part of the communities of Apple Support.

I understand from your post that your MacBook Pro is not mounting dics and is just spit them back.  It's probably what is originally an error of the DVD player.  To help solve this problem, I would like to you please follow the steps below:

Accepts discs, but they do not install or are ejected automatically

  1. Make sure that the drive is not placed in reverse. The aluminum case must be upward as shown in section 1.
  2. Check the surface of the disc for scratches and dirt, as these things can prevent the disk on the desktop.
  3. Connect the SuperDrive for MacBook Air drive directly to the USB port of the computer instead a USB hub.
  4. Reset the controller management system (SCM).
  5. Make sure that your drive can read the disc type. The System Profiler or an Information system can provide additional information on the subject of what is supported by your computer media.
    • OS X 10.6 Snow Leopard or earlier: Open Apple System Profiler by choosing "about this Mac" from the Apple () menu. Then, click on details.
    • OS X Lion v10.7 and later: click the Apple () menu and hold down the Option key. Select system information in the menu.
  6. If the disc continues to not be recognized, Contact Apple or an provider of services authorized Appleor make an appointment with a Store Apple Store.

Get help with the SuperDrive slot on your Mac computer loading

Take care.

Tags: Notebooks

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