Black does not

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• OfficeJet 6000 E609n: One color (black) does not print

  Background the color black does not print.
  Background page printed from the printer status indicates that there is no black ink. This impression has said that there is sufficient (at least 20%) supply of three coloured inks. Per the comment above, no black printing does appear on the page printed of the status of the printer, even if the black cartridge has been rather recently installed (2015-12-24).
  Background none of the four "low ink" lights on the printer are turned on.
  Background the State indicated by the HP Solution Center utility displays a green check mark, that is to say, that everything is OK.
  Background the "estimated ink levels" in the utility HP Solution Center indicate that the black ink cartridge is about 60% full.
  Background I've done the first of these two cleaning procedures to clean the print head. It produces no change. (In fact twice.)
  Background I removed the power cord to the printer and unplugged the power cord from the source and then wait 10 seconds. Then I reconnected things together. Nothing has changed.
  Background I cleaned the vent for the black cartridge.
  Background I replaced the black cartridge. The level indicated on the "Estimated ink levels" in the HP Solution Center utility now indicate that the black ink cartridge is 100% full.  No change.

  Background now, I think that the problem may be the print head.  I am discouraged.

  Any suggestions?

  Hi @Upper_Left,

  It seems as if the HP product registration service is temporarily unavailable.

  Normally you get invited to register immediately after installation is complete.

  It's a Web page that can help you know if the printer is listed, or as aid re-register once the number of available service - Registration Question Index.

  The term of defective kernel is used which means that the defective part you are replacing is the same part that you send back.

  When you select the option to change the replacement part is usually repaired or refurbished, is why there is such a difference in price between the parties. It seems that if the defective part is not returned within the specified time. 'faulty base tax' is loaded.

  I can't say for sure 100% that the problem will be resolved to the replacement printhead. If the printer was in warranty, it would be the normal order of operations.

  Please click the "accept as Solution" and the "thumbs up" button up on top of my first response above and other similar issues may find the easiest solution.
   
  Thank you!

• Black does not print HP OfficeJet 7000 E809a

  I have run all diagnostics (situation report printer, print heads, cleaning, alignment, etc.) and on each other colors print fine, but the black does NOT print. I also replaced the cartridge.

  This is the print head? How can I get this resolved so I can print again?

  Thank you!

  Hi people

  For the black does not print, see the links below. If the above steps do not resolve the problem, please let me know...

  Thank you

  Ciara

  Do not print in black

  http://h30434.www3.HP.com/T5/Ink-toner-cartridge-printhead-issues/black-not-printing/m-p/2926025

  Solving the problems of print quality for the 7000 JO

  http://support.HP.com/us-en/document/c01758227

• photosmart HP 6510 model B211a black does not print

  Replace the black cartridge with a 564 XL HP cartridge.  We used XL cartridges of HP past and only use brand.  It does not print in black - tried 2 other cartridges with no luck.  Ran the clean and align the cycle at least 4 times and still no luck.  Is there a way to reset to factory default or somehow get this to print in black.  The other fine print cartridges.

  Becoming very frustrated.

  Thank you

  Scott

  Follow these steps above with no luck.  Decided to call HP and they have is not the printer but wants to see me one handed at a reduced price ($100).  They send a label for me to post them the wrong printer because I am sure that they resell and it happens.

  In my view, that the printhead is malfunctioning for the black cartridge only.

• Black does not print

  OK, here's the problem and the remedies I've tried. Stopped printing in black, had half a black, but even when changed ink cartridge (all HP cartridges). Didn't work, cleaning print head, did not. Latest version of the re-load software from HP, has not helped. It prints nothing black but grey. And add to this problem, I keep getting message of paper when the paper tray has paper, rolls will pick up a sheet, stops and load paper guest turns. Have unplugged and reset with #3 without change. This has been a Fatima. Help!

  I talked to the support technique hp my black ink not printing not trouble. No technical support suggests to take;

  1. remove the black print cartridge on the location of the cartridge and gentle clean the wide screen inside the location of the cartridge with a cloth provide (like a handkerchief).

  2 - Insert the black cartridge and print an alignment test page

  3 - If the alignment test page (showing the cyan ink) printing, this clearly indicates that you do not have a problem of printing ink but it does not indicate that you no longer have a printer to work according to the HP Technical Support. Claiming that the trucking for cartridges is damaged.

  If you have any questions about this, you can call HP to the 1-800-474-6896 they will be happy to replace this printer with a reconditioned printer that is a printer, that it comes from another bank (excess inventory) which is out of the box by the provider (HP) and sent to their technical service for refurbishment for use of HP. They are reasonably priced anywhere from $ 98 to $ 150 depending on the model. If you decide to replace your printer I'd get the guarantee of $1.00 for two years like this if you have the same problems, they will replace the free printer. Oh I mentioned that you can still use the ink cartridges even if you order a product that can take the same cartridge that belongs to you. Shipping is approximately 7 working days. HP will give you a tracking number for printer and warranty.

• Text in black does not print

  HP6510 blocked by elderly neighbour printer: removed from the jam and I tried test print from QUICKEN. Color printed but black would not. I tried text printing of the WORD that does not print. Tried again in color that worked. Ran all controls on the screen including cleaning, align etc and tried to print the report... still no black. Installed new cartridge and checked for bent parts or tightening (found nothing), but got the same results with the same tests (several times).

  Is there something unique about BLACK?   Stock replacement cartridges are more valuable than the printer itself.

  Can someone point me in the direction of correction? Yes, I suppose I asked you to tell me where to go.

  PROBLEM SOLVED!

  Cleaning cycle which has not corrected the problem ran previously. Removed all cartridges and reconnect firmly.

  Although this was the second try on this solution, sounded an audible 'click' when the black cartridge has been reinserted.

  Thanks for the support

• new e-all-in-one officejet pro 8600 black does not print

  I can't print in black with my new printer.

  HP says it's out of warranty. I bought it on Amazon of Bob Electronics and they had him as a monitor in use. Has not been used, but if the warrantly expired.

  Hello @ Tallgrayguy,

  I understand that you can't print with black ink cartridges. I would try to help with this problem.

  Chances are while the printer was sitting as a model of display used, the dried out print head. It's too bad that most print heads are not something you would find at your local big box store.

  On the front panel of your printer, press the arrow outside the screen. Select Configuration.

  Then tap Tools.  From there, locate the printhead cleaning option. Try this three times.

  I hope that this will work. If it isn't I would like to refer you to a post from Bob_Headrick.

  black ink does not.  I read the document completely, and then decide if it fits your situation.

  I would like to know how things will go.

• Own HP6500 ink black does not

  My black ink will not work.  I tried 2 KFN different cartridges, so I guess that the problem is in the printer.  I don't know how to clean ink jet in adjustment assistance program SLEEP attached to the printer.  Please notify.

  There are people who are slightly corroded and does not have a good connection with the contacts on the cartridge. You can use an eraser pencil to lightly brush the contacts in the printer until they are bright. Then use a q-tip soaked in rubbing alcohol to clean the area and pick up all the gum left.

  Are the cartridges you use new or recharged? Are made by HP? HP printers sometimes have problems reading from a cartridge refilled or remanufactured.

  SC Tom

• INK CARTRIDGE 364 (BLACK) DOES NOT MATCH THE HP PHOTOSMART WIRELESS E-ALL-IN-ONE PRINTER

  AT THE END OF THE YEAR, I BOUGHT THE HP PRINTER PHOTOSMART WIRELESS E-ALL-IN-ONE (B110A).  I REPLACED THE COLOR (364) CARTRIDGES, BUT THE CARTRIDGE BLACK (364), I BOUGHT IS NOT SAME SIZE ONE PROVIDED WITH THE PRINTER, IT IS MORE SMALL AND DOES NOT FIT IN THE SLOT.  DOES ANYONE ELSE HAVE THIS PROBLEM?  NOW PRINTER CANNOT USE AS BLACK IS EMPTY AND CANNOT REPLACE IT AS THE 364 PROVIDED WITH THE PRINTER IS DIFFERENT FROM THE PURCHASED SEPARATELY.  VERY FRUSTRATING.

  Thank you

  KERRY

  Thank you Carolyn.  I'll get to watch the 564 cartridge.  Thank you very much for your hope to answer that I can get this resolved otherwise it's back to the PC with the printer world for a refund!

  Thank you

  Kerry

• DeskJet 3520 black does not print

  I have a 3520e all-in-one Deskjet printer and I just replaced the cartridges in it all, because they were empty. Now, all of a sudden, the black will not print.

  I've done all the fixes proposed by the documents of support on this Web site. The cartridges are genuine, I bought them on the HP online store, they are installed correctly and properly ventilated. I had an alignment, but also print head cleaning. I used the app HP Scan and printing doctor who says that there is nothing wrong with my printer.

  I don't know what else to try at this point except maybe by yet another cartridge to see if someone else would work. I never had problems with this printer before.  I would like suggestions. Thank you!

  So far, there is no solution for this problem. Since my camera is out of warranty, I chose to do not call HP because I don't want to pay for a telephone diagnosis that will tell me what I already know: it is a hardware problem. I know now, so it's the printer and not the ink, because I bought and installed an another black print cartridge and still have had no luck. I got a free chat with an agent at best Geek Squad to buy today, who confirmed my suspicions that this is probably a hardware problem. I'll take the camera this weekend at their shop for repair.

• 6510 B211a art photos: black does not print

  New HP cartridge does not print. Clean, deep cleaned, aligned, all new ink cartridges (authentic HP). Read the forums. Vent cleaned with PIN. Nothing works.
  Resident of the United States

  Great pain. Spoke on telephone. Hardware problem. Bought the new printer. Have now 5 unopened hp ink cartridges that do not work with the new printer. Since I bought it locally, the phone guy wouldn't let me Exchange. Call, ink hp not much help and VERY difficult to understand. She informed me that I had to send.
  Now e-mail could not send-
  [email protected]. What is the correct e-mail address?

• Black does not print all of a sudden on my two HP printers

  Black stopped printing. When I ran out of ink today and replaced the cartridges, black print order. I tried the other printer cartridge that did not work, but when it was replaced, black stopped too print on this printer. Cleaning the printhead has not helped. A new transparent tried on both and the printer recognized original HP cartridges, but still black will not now print on each printer. The colors are very well.

  Cleaning the printhead three times solved the problem

• Arial Black does not appear in FireFox?

  I specify Arial Black in a CSS class. It displays in Chrome and IE but not in Firefox.
  A reason for this? Is there a fat extra I can use instead that FF will recognize?
  Thank you.

  I solved the problem myself - do not know how.

  Here's the CSS that works:

  {.arialBlk13}
  do-family: Arial Black, Helvetica, Verdana, without serif.
  color: # 63706;
  do-size: 11px;
  line-height: 21px;
  Police-weight: 900
  }

• Photosmart 7520 black does not print after replacement

  Black ink that came in my 7520 missed today. I replaced it (with 564xl) but it stopped printing black completely. I went through the countless pages online, 'help' clean cartridges, etc., etc., etc. and have had no luck getting to print in black again. At this point, I burn money on color because of all the pages print diagnostic quality inks I printed.

  Anyone has any ideas to fix this? I've had this printer a few months. What a shame if it's already broken.

  Sorry about that, here's Bob tip for soaking the print head...

  1. Get a pan and put 1/2 "of very hot (not boiling) water in the bottom.
  2. Then, remove all ink cartridges, then remove the print head Assembly.
  3. Gently put the printhead nozzles down in water and soak for 5 minutes.
  4. Remove the print head and gently dry the electrical contacts.
  5. Put the print head in the printer and then reinstall the ink cartridges.

• Ink HP Photosmart B209 black does not print!

  My printer was working fine just a week ago, but then black ink started all disappeared or simply would not print at all. I thought that the ink must be low, so I changed the cartridge. It is still not printing black. The other colors work fine however. I tried realignment, clean the print heads, check if there's any packing left cartridges, etc. I couldn't find anything that worked. Help, please!

  I had the impression for only 2 years and it is the first issue I've had with her.

  YES! I just figured out what was going on. I thought I had cleaned the print head, but it turns out that I don't have. I was playing around with the touch screen which is on the printer and under Tools, I found an option that says clean print head. I chose this and it print a sample page with all of the ink black included. Just in time to print articles for my paper that tonight. I hope this helps!