Black ink cartridge HP Photosmart C309 to print not

All of a sudden my printer does not print any black.  I have cleaned the print head (by using tools of the printer), came out of the cartridge and shook to see if he has really ink in it (printer says that it is complete), and it spend it.  The printer has been used regularly - it's not dry.  I tried to print the "status report" and the only thing that prints is the ink supply photos.  The thick black cartridge shows nothing, as if the cartridge is empty.  Can anyone help?

Hi all

my HP Photosmart Premium C309a was partially by printing in black and white only, when black has failed. I thought that the startup ink level may have been wrong on the front panel, so I bought a new black ink cartridge. Same problem and so I found this forum. I did a clean cartridge and the black began to work again. It is certainly a matter of keep an eye, and not one I am happy to know. My printer is only 1 month.

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