"Black ink cartridge is not compatible with this printer" message - 56 HP deskjet 5552
I just replaced my HP 56 cartridge in my old printer HP Deskjet 5552 - I use an iMac & when I try to print, I get the message error "black ink cartridge is not compatible with this printer.
It makes no sense that I replaced the cartridge many times before without ever having a problem.
I have already returned a cartridge to the store where it was a problem with the cartridge itself, but the same thing happened with a second.
Any suggestions gratefully received.
Thanx, Alison
Hello
It usually take a few cleanings to operate.
Best regards
ERICO
Tags: HP Printers
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I'm Sharjil Ahmed of Kolkata, in India and had bought theHP Deskjet 1050 All - in - One Printer - J410a [product model: CH346A] an online shopping website www.crazeal.com on December 18, 2011, where product information included that I will be provided 62 small HP black cartridge HP 62 small tri-color ink with the product. However, the box consisted of HP 61 small black ink cartridge HP 61 small tricolor ink cartridge.
Also, I've registered my product on January 3, 2012 and found that ink cartridges that are are compatible with my printer 802 HP ink cartridge black (CH563ZZ) and bought the same, but when I tried to take a print, a message appeared that the HP 802 black ink cartridge is not compatible. That is why I contacted the service center HP of our region where I was informed that compatible with my printer cartridge is HP 61 only and the material of my printer is not compatible HP 802.
Please help because I was not able to find HP 61 anywhere in my community.
[Personal information]
Hi sharjilahmed,
802 cartridges are right for your region. If you bought the printer from one region other than the India, you will need to contact technical support, so they can help the region getting changed on the printer. Contact for the India numbers supports below.
DeskJet, inkjet all-in-one, LaserJet, LaserJet all-in-one entry level:
0047 200 1800, 1800 425 7737.
0124 387 7300, 0124 234 0917 -
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