Black ink cartridge stopped working

It looked as if I had simply run out of black ink, so I replaced the black ink cartridge. A new not working anymore. I ran clean print head, aligning the printer etc several times. I went through all the other steps of troubleshooting on the HP website.  I don't understand what the problem is. Can you help me?

As it is a 5520 I would advise calling telephone assistance from HP, you may need a replacement printer

http://welcome.HP.com/country/us/en/wwcontact_us.html

Tags: HP Printers

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